Call Details

Bolna ID: 970c3913-4e93-45f5-b6f6-50bd56291f69

Phone: +918210351143

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 15.60s

Cost: ₹3.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-11-10 18:53:27

Ended:
Not set

Last Processed:
2025-11-10 18:55:24

Last Retry At:
2025-11-10 18:55:24

Next Retry Scheduled:
2025-11-10 18:59:01

Next Call Scheduled:
2025-11-10 18:59:01

Call Timeline 10
2025-11-10 18:53:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 18:53:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 18:53:37
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 18:53:42
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 18:54:01
COMPLETED MAIN
CALLBACK_UPDATE
₹1.90
Duration: 15.60s
2025-11-10 18:54:01
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-10 18:54:01
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-10 18:54:19
COMPLETED MAIN
CALLBACK_UPDATE
₹3.50
Duration: 15.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Connected, disposition_3=Interested}}}
2025-11-10 18:55:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 18:55:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-10 18:55:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 18:55:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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{created_at_str=2025-11-10 13:23:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T13:23:28.348567, scheduled_at=2025-11-10T13:23:28.348542, custom_extractions=null, telephony_data={duration=0.0, to_number=+918210351143, provider_call_id=aa767f81-bba0-4f5b-b898-afadc3689db2, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918210351143, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 18:42:24, callback_request_id=null, is_callback=null, fullName=RAKESH, resume_review_id=6911e4879f941c720e755d6d, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections, including Education and Work Experience. Improvements are needed in the order of listing experiences for better chronological clarity., score=65, readability=While the text is generally readable, dense text blocks and inconsistent formatting affect readability. Enhancing spacing and using consistent bullet points can improve visual appeal., essentialSectionsPresence=The resume contains all necessary sections, including Education, Work Experience, and Skills. However, a dedicated Leadership or Projects section could further highlight key accomplishments., scale=100}, atsReadabilityScore={feedback=Key elements such as contact and professional information are ATS-friendly. Further alignment with industry keywords could optimize the resume for ATS systems., score=70, scale=100, keyElementsReadableByATS=The structure allows ATS systems to recognize key elements like name and contact details effectively. Ensuring alignment with relevant keywords is essential to optimize scanning potential.}, impact={feedback=The resume includes various accomplishments but lacks consistent quantification of achievements. Using stronger action verbs and reducing repetition could enhance impact., score=60, spellCheck=There are some spelling mistakes such as 'releated' instead of 'related' which need correction to maintain professionalism., bulletPointsUsage=Bullet points are used to list responsibilities, which aids in clarity. However, shortening some bullets and ensuring consistency in formatting would improve readability., weakActionVerbs=The presence of action verbs is noted, but some could be stronger. For instance, replacing 'used' with 'leveraged' or 'optimized' would show more initiative and impact., scale=100, quantifyingImpact=Some achievements are quantified, such as reducing manual work by 60%. Further quantification across responsibilities would enhance the resume's impact substantially., repetitionAvoidance=There is a noticeable repetition of phrases like 'used terraform' and 'create Ansible playbook'. Varying language and integrating synonyms would make the text more engaging., accomplishmentLanguage=Results-focused language is present but could be more prominent. Highlighting outcomes, such as 'resulted in x% improvement,' would enhance this aspect.}, crispness={feedback=The resume length is appropriate, but bullet points should be more concise and direct. Eliminating filler words and reducing bullet point length will enhance the resume's crispness., resumeLength=The resume length is generally suitable for the candidate's experience level. However, some content could be condensed for better presentation., score=55, bulletPointsCount=An excessive number of bullet points can overwhelm the reader. Focusing on the most impactful duties and trimming excess information will help maintain engagement., fillerWords=Several instances of filler words dilute the impact of statements. Removing unnecessary words will sharpen the focus on achievements and responsibilities., bulletPointLength=Many bullet points are lengthy and could be broken down for better readability. Keeping points to a single line would facilitate quick scanning of key skills., scale=100}, qualityAddOn={feedback=The resume uses active voice well but includes some buzzwords. Improving date formatting consistency and reducing clichés will enhance its quality., score=60, buzzwordsCliches=Buzzwords like 'team player' and 'highly driven' are present. Replacing these with concrete examples will provide clearer value demonstration., datesFormatting=There are inconsistencies in the date format, such as the use of '05th Oct 2017'. Uniform formatting (e.g., 'Oct 2017') would improve professionalism., activeVoice=Active voice is predominantly used, contributing to a direct and engaging style. Continuing to emphasize this element can strengthen clarity and impact., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. This aspect supports the overall quality of the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-10T13:23:31.542282, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-10 13:23:31, id=970c3913-4e93-45f5-b6f6-50bd56291f69, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-10 13:23:28, status=initiated}
Context Details
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