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Call Details

Bolna ID: 74a25d68-90b7-4bb8-a241-1f727dcf93e8

Phone: +917008101878

From: N/A

Status: completed

Processing: FAILED

Duration: 79.70s

Cost: ₹10.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-10 17:33:24

Last Retry At:
2025-11-10 17:33:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-11-10 17:30:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 17:30:25
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 17:30:26
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 17:30:30
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 17:31:57
COMPLETED MAIN
CALLBACK_UPDATE
₹10.46
Duration: 79.70s
2025-11-10 17:32:00
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=6911d438df5d746adf5c56dc, scheduled_for=2025-11-10T18:02:00.247916779}
2025-11-10 17:33:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 17:33:24, message=Successfully fetched and saved additional details}
2025-11-10 17:33:47
COMPLETED MAIN
CALLBACK_UPDATE
₹10.50
Duration: 79.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Callback, disposition_2=Scheduled Callback, disposition_3=Client requested call back after specific time}}}
Call History (Raw Callbacks) 5 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no
assistant:  No worries! Just so I understand better—are you currently looking for a job or thinking about a career change? What’s your main goal right now?
user:  okay i have changed
assistant:  Got it! Changing careers is a big move. How’s your resume feeling about that shift? Does it show the new direction clearly, or do you feel it’s holding you back?
user:  call me after some time
assistant:  I totally get it—timing is everything. When would be a better time for me to call you back? I want to make sure we catch you at the right moment to help you nail this career change.
user:  ok tomorrow call me after eleven
assistant:   Perfect! I’ll reach out tomorrow after eleven. Just so you know, the sooner we fix your resume, the faster you can start getting those interview calls. Looking forward
user:  okay thank you
assistant:   You’re welcome! Talk to you tomorrow after eleven. Get ready to take your career to the next
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no
assistant:  No worries! Just so I understand better—are you currently looking for a job or thinking about a career change? What’s your main goal right now?
user:  okay i have changed
assistant:  Got it! Changing careers is a big move. How’s your resume feeling about that shift? Does it show the new direction clearly, or do you feel it’s holding you back?
user:  call me after some time
assistant:  I totally get it—timing is everything. When would be a better time for me to call you back? I want to make sure we catch you at the right moment to help you nail this career change.
user:  ok tomorrow call me after eleven
assistant:   Perfect! I’ll reach out tomorrow after eleven. Just so you know, the sooner we fix your resume, the faster you can start getting those interview calls. Looking forward
user:  okay thank you
assistant:   You’re welcome! Talk to you tomorrow after eleven. Get ready to take your career to the next
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{created_at_str=2025-11-10 12:00:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T12:00:25.226643, scheduled_at=2025-11-10T12:00:25.226597, custom_extractions=null, telephony_data={duration=0.0, to_number=+917008101878, provider_call_id=cd4c332e-bd28-4d41-9a3c-95335d3d74e2, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917008101878, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=d71b0201-7167-4390-9116-56b915c143a2, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-10T12:00:30.93114, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-10 12:00:30, id=74a25d68-90b7-4bb8-a241-1f727dcf93e8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-10 12:00:25, status=in-progress}

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Context Details 
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