Call Details

Bolna ID: baf28db0-400d-4655-abbf-aaca5b9052e6

Phone: +919983769913

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 475.00s

Cost: ₹56.00

Hangup Details

Hangup By: Plivo

Reason: Carrier ended because call limit exceeded

Timestamps

Started:
2025-11-10 17:19:30

Ended:
Not set

Last Processed:
2025-11-10 17:24:24

Last Retry At:
2025-11-10 17:24:24

Next Retry Scheduled:
2025-11-10 17:32:45

Next Call Scheduled:
2025-11-10 17:32:45

Call Timeline 12
2025-11-10 17:19:31
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 17:19:34
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 17:19:35
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 17:19:46
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 17:22:25
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 17:22:25, message=Fallback additional details fetch scheduled}
2025-11-10 17:24:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 17:24:24, message=Successfully fetched and saved additional details}
2025-11-10 17:27:45
COMPLETED MAIN
CALLBACK_UPDATE
₹75.57
Duration: 474.60s
2025-11-10 17:27:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-10 17:27:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-10 17:27:50
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=6911d33edf5d746adf5c5690, scheduled_for=2025-11-10T17:57:50.018988735}
2025-11-10 17:27:50
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=pricing_info, phone_number=+919983769913}
2025-11-10 17:28:01
COMPLETED MAIN
CALLBACK_UPDATE
₹56.00
Duration: 474.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Status, disposition_2=Interested, disposition_3=Interested - Wants Callback}}}
Call History (Raw Callbacks) 5

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Quantifying your results, like 'improved efficiency by 15%', would enhance comprehension and impact., repetitionAvoidance=Repetition of phrases and roles, particularly in the Experience section, could be streamlined. Diversify the language to better communicate various skills and proficiencies., accomplishmentLanguage=Shift from describing duties to showcasing accomplishments, which is more persuasive. Emphasize achievements rather than listing past roles with comprehensive, result-oriented phrasing.}, crispness={feedback=The resume feels somewhat verbose and could benefit from succinctness. Cutting down on lengthy descriptions without compromising key information will make your resume more impactful., resumeLength=For the level of experience, the resume's length feels slightly excessive and could be refined. 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user:  hello
assistant:  Hi Preeti, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes hi tell me what are the details
assistant:  Thanks for saying yes, Preeti! So, I saw your resume review score came in at fifty seven point four out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  actually i'm looking for a new job a remote opportunity
assistant:  Got it, Preeti. Remote jobs are super competitive these days, right? 

Here’s the thing—your current resume score shows some gaps that could be holding you back from landing those remote roles. Like, your achievements aren’t highlighted with numbers, and the layout could be sharper for quick scanning by recruiters. 

If you don’t fix these, you might keep missing out on calls, even if you’re perfect for the job. How frustrating would that be? 

What’s your timeline for landing this remote job?
user:  related to my field
assistant:   Totally, Preeti. Getting a remote job in your field means your resume has to speak their language—show exactly how you’ve made an impact, with clear results and strong action words. 

Right now, your resume’s a bit too wordy and doesn’t pack that punch recruiters want. That’s why your score is below sixty. 

If you keep sending it as is, you risk getting lost in the pile. And every day you wait, that dream remote job could go to someone else. 

How soon do you want to start seeing interview calls?
user:  she currently has as soon as possible because i'm not occupied anywhere
assistant:   That’s exactly why we need to act fast, Preeti. When you’re ready to jump in ASAP, your resume has to be sharp, targeted, and powerful—so recruiters can’t say no. 

Imagine sending out ten resumes tailored perfectly for the remote roles you want, each one showing your real impact with numbers and strong language. That’s what gets you noticed. 

If you don’t upgrade now, you’re basically leaving those interview calls on the table. How would it feel to finally get those calls rolling in?
user:  ok so basically what do you what service you provide
assistant:   Great question, Preeti! 

Think of it like this—your current resume is like a rough draft. What we do is turn that draft into a polished, recruiter-ready resume that speaks directly to the jobs you want. 

We create ten AI-powered resumes, each customized for specific job descriptions in your field—especially remote roles. Plus, you get cover letters tailored to each resume, premium HR-approved templates, and instant downloads so you can start applying right away. 

On top of that, we review your LinkedIn profile and give you a 14-day LinkedIn Co-pilot to help you build
user:  yes yes
assistant:  Exactly, Preeti! This isn’t just about a resume—it’s about opening doors to the remote job you want, fast. 

If you keep sending out your current resume, you’ll stay stuck. But with this upgrade, you’re stepping into a whole new league. 

So, what’s holding you back from getting started today?
user:  and what are the plans that you are offering
assistant:   Preeti, here’s the deal—our full upgrade package is just Rupees two thousand nine hundred ninety nine plus GST. 

For that, you get:  
- Ten AI-powered, job-specific resumes tailored for your remote roles  
- Customized cover letters with each resume  
- Downloadable in premium, HR-approved templates  
- Instant PDF downloads so you can apply right away  
- Lifetime access to edit and update anytime  
- Interview prep guide to help you nail calls  
- One LinkedIn profile review  
- Fourteen days of LinkedIn Co-pilot to boost your profile and visibility  

This package is
user:  yes the this package is what were you seeing
assistant:   Exactly, Preeti! This package is designed to take you from where you are now—missing out on calls—to getting noticed and landing interviews for those remote jobs you want. 

It’s a smart investment in your career, especially since it’s already discounted from the full value. 

So, are you ready to get started and transform your resume today?
user:  can you send me the details over whatsapp or email
assistant:   Absolutely, Preeti! I can send all the details to your WhatsApp or email right now. Which one do you prefer? And please share the best number or email to send it to.
user:  this is my number only for whatsapp
assistant:   Perfect, Preeti! I’ll send all the package details and next steps to your WhatsApp number right away. 

Once you get it, take a look and if you have any questions, just ping me back. 

Ready to make that move and get those interview calls rolling?
user:  ok
assistant:  Awesome
user:  send the details and i'll get back to you
assistant: Will do, Preeti! Sending the details to your WhatsApp now. Take your time to review, and whenever you’re ready, just reach out. Remember, the sooner you upgrade, the sooner those interview calls start coming. Looking forward to hearing
user:  ok and one more thing do you like you will be giving us a resume and then we have to apply on our or
assistant:  Great
user:  you will be only applying
assistant:  Ah, Preeti, that’s a common question! We actually provide you with powerful, ready-to-go resumes and cover letters tailored for your target jobs—but the applying part is all yours. 

Why? Because you know your goals best, and you control where and when to apply. Plus, having those killer resumes in your hands means you can apply confidently anywhere, anytime. 

Does that make sense?
user:  ok and the job profile
assistant:   Good question
user:  which i'll be selecting and send giving it to you
assistant:   Exactly, Preeti! You pick the job profiles or remote roles you want to target, share those with us, and we customize each resume and cover letter specifically for those jobs. 

That way, every application you send is laser-focused and stands out to recruiters. 

How many job profiles are you thinking of applying to right now?
user:  that what i was asking is there any
assistant:   Gotcha, Preeti
user:  plan with lesser value maybe
assistant:   I get where you’re coming from, Preeti. Right now, this full package at Rupees two thousand nine hundred ninety nine plus GST is our best offer—it’s already discounted and packed with everything you need to seriously boost your chances. 

If budget is tight, I can arrange for a human expert to call you and see if there’s any flexibility or smaller options. Would you like me to set up a quick callback? When’s a good time for you—today or tomorrow?
user:  today is fine
assistant:   Perfect, Preeti! I’ll arrange for a human expert
, updated_at=2025-11-10T11:58:01.218926, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-10 11:58:01, id=baf28db0-400d-4655-abbf-aaca5b9052e6, campaign_id=null, summary=In the conversation, Anita from Outspark Resume Services reached out to Preeti to discuss transforming her resume to increase her chances of landing remote job interviews. Preeti expressed her interest in finding a new remote job and acknowledged that her current resume score was low, indicating areas for improvement. Anita explained the services offered, including creating tailored resumes and cover letters, LinkedIn profile reviews, and interview preparation. 

Preeti inquired about the pricing and whether there were any lower-cost options available. Anita confirmed the full package price and offered to arrange a callback with a human expert to discuss potential flexibility. Preeti agreed to the callback for later that day., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Lead Status", "disposition_2": "Interested", "disposition_3": "Interested - Wants Callback"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Status, disposition_2=Interested, disposition_3=Interested - Wants Callback}}}, smart_status=dropped, conversation_duration=474.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=7235, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=7217, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=131, input=1543}, azure_gpt-4_1-mini={output=1588, input=57602}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=131, input=1543, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1588, input=57602, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=126, input=54268, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-10 11:49:31, status=completed}

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However, some sections like 'About Me' seem slightly redundant and do not add much value., score=60, readability=While the content is readable, the alignment and separation of sections could use improvement for easier scanning by readers. Ensure consistency in your font and text size to maintain professionalism and readability., essentialSectionsPresence=Essential sections such as Experience and Education are present, but need better chronological presentation. It’s also advisable to add a Summary section to offer a snapshot of your career., scale=100}, atsReadabilityScore={feedback=While the resume includes contact details and job titles, ensure these are clearly labeled for ATS parsing. Avoid unique section names like 'About Me' which might confuse the ATS., score=60, scale=100, keyElementsReadableByATS=Core details like your name, contact information, and experience are present but should be consistently labeled and positioned for ATS scanning. Ensure critical keywords in your field are present to boost searchability.}, impact={feedback=The impact of your achievements could be better highlighted by integrating measurable outcomes. Despite a good range of experiences, quantifying your contributions would enhance your resume significantly., score=58, spellCheck=No specific spelling errors were detected, but make sure to proofread thoroughly to ensure professionalism and clarity., bulletPointsUsage=Attempt to increase the use of bullet points, especially for roles with high responsibilities. The narrative style reduces clarity and impact for readers evaluating qualifications quickly., weakActionVerbs=The resume contains several weak action verbs such as 'coordinated' or 'organized'. Use stronger verbs like 'managed', 'executed', or 'accelerated' to convey more impact., scale=100, quantifyingImpact=Incorporate numbers and data such as the size of projects, budgets handled, or teams led to illustrate the scope of your work. Quantifying your results, like 'improved efficiency by 15%', would enhance comprehension and impact., repetitionAvoidance=Repetition of phrases and roles, particularly in the Experience section, could be streamlined. Diversify the language to better communicate various skills and proficiencies., accomplishmentLanguage=Shift from describing duties to showcasing accomplishments, which is more persuasive. Emphasize achievements rather than listing past roles with comprehensive, result-oriented phrasing.}, crispness={feedback=The resume feels somewhat verbose and could benefit from succinctness. Cutting down on lengthy descriptions without compromising key information will make your resume more impactful., resumeLength=For the level of experience, the resume's length feels slightly excessive and could be refined. Consider limiting the resume to one page, focusing on recent and relevant experiences., score=53, bulletPointsCount=There are adequate bullet points, but their distribution and content need more strategic arrangement. Ensure all bullet points use powerful language and occupy no more than two lines for focus., fillerWords=The resume can be made crisper by reducing filler words that dampen the impact of your message. Avoid using redundant phrases that don’t contribute to the narrative’s clear understanding., bulletPointLength=Some bullet points exceed a concise length and can be condensed further. Streamline sentences to drive your points efficiently and stay within preferable limits., scale=100}, qualityAddOn={feedback=Your resume could be enhanced by minimizing buzzwords and increasing specificity. Maintaining consistency in date formatting and removing personal pronouns will elevate professionalism., score=56, buzzwordsCliches=Expressions such as 'creative and adaptable' are too generic. Replace with specific examples or achievements to portray competence effectively., datesFormatting=Some inconsistencies exist in the formatting of dates—ensure that all dates are presented in a uniform MM/YYYY format throughout the resume., activeVoice=Continue using active voice sentences, which help convey directness and strength in your roles and achievements. Although largely visible, ensure every point complies with this tone., scale=100, personalPronounsUsage=The use of personal pronouns is minimal, which aligns well with standard resume etiquette. Continue to avoid personal pronouns to keep the focus objective.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that PREETI?
user:  hello
assistant:  Hi Preeti, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes hi tell me what are the details
assistant:  Thanks for saying yes, Preeti! So, I saw your resume review score came in at fifty seven point four out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  actually i'm looking for a new job a remote opportunity
assistant:  Got it, Preeti. Remote jobs are super competitive these days, right? 

Here’s the thing—your current resume score shows some gaps that could be holding you back from landing those remote roles. Like, your achievements aren’t highlighted with numbers, and the layout could be sharper for quick scanning by recruiters. 

If you don’t fix these, you might keep missing out on calls, even if you’re perfect for the job. How frustrating would that be? 

What’s your timeline for landing this remote job?
user:  related to my field
assistant:   Totally, Preeti. Getting a remote job in your field means your resume has to speak their language—show exactly how you’ve made an impact, with clear results and strong action words. 

Right now, your resume’s a bit too wordy and doesn’t pack that punch recruiters want. That’s why your score is below sixty. 

If you keep sending it as is, you risk getting lost in the pile. And every day you wait, that dream remote job could go to someone else. 

How soon do you want to start seeing interview calls?
user:  she currently has as soon as possible because i'm not occupied anywhere
assistant:   That’s exactly why we need to act fast, Preeti. When you’re ready to jump in ASAP, your resume has to be sharp, targeted, and powerful—so recruiters can’t say no. 

Imagine sending out ten resumes tailored perfectly for the remote roles you want, each one showing your real impact with numbers and strong language. That’s what gets you noticed. 

If you don’t upgrade now, you’re basically leaving those interview calls on the table. How would it feel to finally get those calls rolling in?
user:  ok so basically what do you what service you provide
assistant:   Great question, Preeti! 

Think of it like this—your current resume is like a rough draft. What we do is turn that draft into a polished, recruiter-ready resume that speaks directly to the jobs you want. 

We create ten AI-powered resumes, each customized for specific job descriptions in your field—especially remote roles. Plus, you get cover letters tailored to each resume, premium HR-approved templates, and instant downloads so you can start applying right away. 

On top of that, we review your LinkedIn profile and give you a 14-day LinkedIn Co-pilot to help you build
user:  yes yes
assistant:  Exactly, Preeti! This isn’t just about a resume—it’s about opening doors to the remote job you want, fast. 

If you keep sending out your current resume, you’ll stay stuck. But with this upgrade, you’re stepping into a whole new league. 

So, what’s holding you back from getting started today?
user:  and what are the plans that you are offering
assistant:   Preeti, here’s the deal—our full upgrade package is just Rupees two thousand nine hundred ninety nine plus GST. 

For that, you get:  
- Ten AI-powered, job-specific resumes tailored for your remote roles  
- Customized cover letters with each resume  
- Downloadable in premium, HR-approved templates  
- Instant PDF downloads so you can apply right away  
- Lifetime access to edit and update anytime  
- Interview prep guide to help you nail calls  
- One LinkedIn profile review  
- Fourteen days of LinkedIn Co-pilot to boost your profile and visibility  

This package is
user:  yes the this package is what were you seeing
assistant:   Exactly, Preeti! This package is designed to take you from where you are now—missing out on calls—to getting noticed and landing interviews for those remote jobs you want. 

It’s a smart investment in your career, especially since it’s already discounted from the full value. 

So, are you ready to get started and transform your resume today?
user:  can you send me the details over whatsapp or email
assistant:   Absolutely, Preeti! I can send all the details to your WhatsApp or email right now. Which one do you prefer? And please share the best number or email to send it to.
user:  this is my number only for whatsapp
assistant:   Perfect, Preeti! I’ll send all the package details and next steps to your WhatsApp number right away. 

Once you get it, take a look and if you have any questions, just ping me back. 

Ready to make that move and get those interview calls rolling?
user:  ok
assistant:  Awesome
user:  send the details and i'll get back to you
assistant: Will do, Preeti! Sending the details to your WhatsApp now. Take your time to review, and whenever you’re ready, just reach out. Remember, the sooner you upgrade, the sooner those interview calls start coming. Looking forward to hearing
user:  ok and one more thing do you like you will be giving us a resume and then we have to apply on our or
assistant:  Great
user:  you will be only applying
assistant:  Ah, Preeti, that’s a common question! We actually provide you with powerful, ready-to-go resumes and cover letters tailored for your target jobs—but the applying part is all yours. 

Why? Because you know your goals best, and you control where and when to apply. Plus, having those killer resumes in your hands means you can apply confidently anywhere, anytime. 

Does that make sense?
user:  ok and the job profile
assistant:   Good question
user:  which i'll be selecting and send giving it to you
assistant:   Exactly, Preeti! You pick the job profiles or remote roles you want to target, share those with us, and we customize each resume and cover letter specifically for those jobs. 

That way, every application you send is laser-focused and stands out to recruiters. 

How many job profiles are you thinking of applying to right now?
user:  that what i was asking is there any
assistant:   Gotcha, Preeti
user:  plan with lesser value maybe
assistant:   I get where you’re coming from, Preeti. Right now, this full package at Rupees two thousand nine hundred ninety nine plus GST is our best offer—it’s already discounted and packed with everything you need to seriously boost your chances. 

If budget is tight, I can arrange for a human expert to call you and see if there’s any flexibility or smaller options. Would you like me to set up a quick callback? When’s a good time for you—today or tomorrow?
user:  today is fine
assistant:   Perfect, Preeti! I’ll arrange for a human expert
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Context Details
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