Call Details

Bolna ID: ad4a9720-13a6-4f41-a41a-849f6e2b2087

Phone: +918826554636

From: +918031274410

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-10 15:09:24

Ended:
Not set

Last Processed:
2025-11-10 15:17:24

Last Retry At:
2025-11-10 15:17:24

Next Retry Scheduled:
2025-11-10 15:14:53

Next Call Scheduled:
2025-11-10 15:14:53

Call Timeline 14
2025-11-10 15:09:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 15:09:26
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 15:09:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 15:09:53
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 15:09:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-10 15:09:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-10 15:15:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8}
2025-11-10 15:15:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8, status=COMPLETED}
2025-11-10 15:15:53
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8}
2025-11-10 15:15:53
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8}
2025-11-10 15:16:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8, status=COMPLETED}
2025-11-10 15:16:05
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8}
2025-11-10 15:16:05
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=73b249b7-ecbf-4d63-9b04-4d0a8020a9e8}
2025-11-10 15:17:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 15:17:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to
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{created_at_str=2025-11-10 09:39:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T09:39:25.282851, scheduled_at=2025-11-10T09:39:25.282826, custom_extractions=null, telephony_data={duration=0.0, to_number=+918826554636, provider_call_id=f291b4d5-c944-4980-bdf8-247f07a7c87a, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918826554636, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 14:59:23, callback_request_id=null, is_callback=null, fullName=RAHUL, resume_review_id=6911b03818c3410378928080, reviewDetails={overallScore={score=63.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout provides a clear structure with essential sections like summary, experience, and education present. However, employing reverse chronological order in the experience section consistently will improve readability., score=68, readability=The formatting is generally readable but could be enhanced by more consistent use of spacing and section headers. Overall, improving the organization of content will aid in a better reading experience., essentialSectionsPresence=The resume includes all necessary sections like Summary, Experience, Skills, and Education, making it quite comprehensive. The inclusion of unnecessary sections is not apparent, allowing focus on pertinent information., scale=100}, atsReadabilityScore={feedback=The resume is fairly compatible with ATS systems, though structuring around key words and roles more strategically could enhance its efficacy. Include industry-specific terms and role-related keywords more comprehensively to boost readability., score=66, scale=100, keyElementsReadableByATS=The ATS is likely to extract essential details such as contact information and experience fairly well. Precision in job titles and inclusion of relevant jargon will further support ATS comprehension.}, impact={feedback=The impact of the resume is reasonably strong, highlighted by quantifiable achievements in the experience section. However, some bullet points could benefit from stronger action verbs and more explicit outcomes., score=63, spellCheck=The resume is largely free of spelling errors, contributing positively to professionalism. Ensure consistent proofing to avoid any minor overlooked errors., bulletPointsUsage=The bullet points are used effectively to delineate responsibilities and achievements within roles. Increasing the use of concise, impactful bullet points will enhance readability and retention of key information., weakActionVerbs=While most action verbs used are suitably strong, some bullet points could benefit from stronger alternatives to 'managed' or 'facilitated'. Incorporating varied and strong action verbs can make descriptions more vivid and authoritative., scale=100, quantifyingImpact=There is a good attempt to quantify impact, like the CSAT scores and revenue figures, but more metrics in other roles would strengthen it further. Adding specific percentages or numerical improvements where applicable can significantly increase impact., repetitionAvoidance=There is a noticeable repetition of certain phrases and action verbs, which can reduce the perceived variety of skills. Employing a broader range of dynamic verbs will help convey a more varied skill set., accomplishmentLanguage=The language used does reflect accomplishments, with several mentions of achieved outcomes. More emphasis on accomplishment-oriented phrasing will underline the candidate's impacts effectively.}, crispness={feedback=The resume is slightly longer than necessary, containing some repetitive bullet points that could be condensed. Improving bullet point crispness and avoiding redundancy will provide a clearer, more impactful presentation., resumeLength=The resume exceeds the optimal length for someone with your level of experience, which can dilute the impact of your key accomplishments. Aim to condense it to a maximum of two pages., score=58, bulletPointsCount=There is a high number of bullet points, some of which repeat or slightly vary previously mentioned tasks. Reducing the list by removing or merging similar points could improve focus., fillerWords=There are unnecessary filler words which can be eliminated for a more direct impact. Scrutinizing each sentence for brevity can enhance the resume's crispness., bulletPointLength=Several bullet points are verbose, making it challenging to quickly grasp the key highlights. Condensing these into more succinct statements will enhance clarity and brevity., scale=100}, qualityAddOn={feedback=There are occasional uses of buzzwords and some inconsistent date formats. Adopting a more precise and consistent style throughout will improve overall quality., score=62, buzzwordsCliches=Avoid using generic phrases like 'go-getter' or 'results-driven'. Instead, offer concrete examples or metrics that demonstrate your capabilities., datesFormatting=The date formatting is mostly consistent, but slight adjustments could improve the resume's professionalism. Ensure all dates follow a standard format for uniformity and clarity., activeVoice=Most of the resume employs active voice effectively, providing clear and direct information. 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Context Details
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