Call Details

Bolna ID: 1b8299dc-0b4e-46ac-9ab0-7a7c1b3c3d48

Phone: +918437194412

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-10 14:46:27

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-10 14:57:51

Next Call Scheduled:
2025-11-10 14:57:51

Call Timeline 14
2025-11-10 14:46:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 14:46:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 14:46:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 14:46:57
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 14:46:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-10 14:46:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-10 14:52:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1bc8209c-51e4-4bcd-a2b0-59e977ff4756}
2025-11-10 14:52:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1bc8209c-51e4-4bcd-a2b0-59e977ff4756, status=BUSY}
2025-11-10 14:52:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-10 14:52:51
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1bc8209c-51e4-4bcd-a2b0-59e977ff4756}
2025-11-10 14:58:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4ead8d09-df18-4e44-b452-4b6959008f0a}
2025-11-10 14:58:47
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4ead8d09-df18-4e44-b452-4b6959008f0a, status=BUSY}
2025-11-10 14:58:47
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-10 14:58:47
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4ead8d09-df18-4e44-b452-4b6959008f0a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-10 09:16:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T09:16:28.246175, scheduled_at=2025-11-10T09:16:28.246149, custom_extractions=null, telephony_data={duration=0.0, to_number=+918437194412, provider_call_id=7324a430-7b09-4e6c-a468-27d3987bd9fc, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918437194412, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 14:35:44, callback_request_id=null, is_callback=null, fullName=Deepa, resume_review_id=6911aab49f941c720e75529d, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized, with all key sections such as Professional Summary, Experience, Skills, and Education clearly presented. Minor improvements could be made to enhance visual appeal and readability, such as consistent font usage and alignment., score=67, readability=The resume is generally readable, but slightly overloaded in some sections with information which may hamper quick perusal. Streamlining some sections for brevity could improve overall readability., essentialSectionsPresence=All essential sections including Professional Summary, Experience, Skills, and Education are present, making the resume comprehensive. However, arranging the Employment section in reverse chronological order can enhance its impact., scale=100}, atsReadabilityScore={feedback=This resume is largely compatible with ATS, as it includes relevant keywords and is formatted for machine reading. Further optimization with industry-specific keywords could enhance its compatibility., score=68, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and employment history are structured in a way that is highly readable by ATS. Increasing keyword density related to the field can substantially improve ATS optimization.}, impact={feedback=The resume effectively uses bullet points throughout the experience section, enhancing readability. However, the impact could be maximized by integrating more quantifiable achievements and avoiding vague expressions., score=62, spellCheck=The spelling and grammar are mostly correct, with no major issues detected. Maintaining this standard throughout the document reinforces professionalism., bulletPointsUsage=Bullet points are used effectively to break down responsibilities and achievements, making it easier to digest information. Consider using fewer bullet points with more quantifiable outcomes to make the impact more evident., weakActionVerbs=Utilization of stronger, more compelling action verbs can significantly elevate the resume's persuasiveness. Replacing weaker verbs with more dynamic options, such as 'spearheaded' instead of 'managed,' can assertively convey achievements., scale=100, quantifyingImpact=The resume lacks sufficient quantifiable data to substantiate claims of performance and impact. Including specific metrics or accomplishments, such as "improved client satisfaction by X%" would enhance credibility., repetitionAvoidance=Some repetitiveness in action verbs like 'ensured' and 'managed' is present, which diminishes the readability. Varied vocabulary can refine the narrative and sustain engagement., accomplishmentLanguage=The language generally conveys accomplishments, yet occasionally states duties rather than achievements. Shifting focus from duties to explicitly stating accomplishments with results, will fortify the professional narrative.}, crispness={feedback=While the resume's detail is thorough, it's slightly verbose which dilutes its impact. Condensing the narrative, particularly in the Experience section, will enhance the resume's succinctness and punch., resumeLength=The resume's length is suitable for someone with over eight years of experience, yet it can be reduced by prioritizing the most relevant information., score=58, bulletPointsCount=A large number of bullet points are used, which can overwhelm the reader. Reducing the quantity to focus on the most impressive achievements will have a greater impact., fillerWords=The presence of filler words slightly reduces the resume's crispness and directness. Eliminating non-essential words will strengthen the clarity and impact of your statements., bulletPointLength=Bullet points occasionally extend into longer sentences, which may cause the reader to lose interest. Strive for brevity in each bullet point to keep it impactful and easy to scan., scale=100}, qualityAddOn={feedback=The resume generally follows key stylistic guidelines, with clear use of active voice throughout. However, there is room to improve by minimizing buzzwords and ensuring consistency across all stylistic elements., score=60, buzzwordsCliches=Buzzwords like 'operational excellence' and 'client satisfaction' are used, which can be replaced with specific achievements showing tangible outcomes., datesFormatting=Date formatting is consistent throughout the document, demonstrating attention to detail. 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