Call Details

Bolna ID: ff3460e3-ba2d-461d-a0c2-03ca7e77acd2

Phone: +918750373125

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-10 14:27:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-10 14:38:43

Next Call Scheduled:
2025-11-10 14:38:43

Call Timeline 14
2025-11-10 14:27:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 14:27:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 14:27:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 14:27:45
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 14:27:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-10 14:27:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-10 14:33:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ba889562-ddeb-4e10-b2b3-9f481330c54a}
2025-11-10 14:33:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ba889562-ddeb-4e10-b2b3-9f481330c54a, status=BUSY}
2025-11-10 14:33:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-10 14:33:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ba889562-ddeb-4e10-b2b3-9f481330c54a}
2025-11-10 14:39:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5f62628a-c112-42dc-8b0e-f6349f84b937}
2025-11-10 14:39:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5f62628a-c112-42dc-8b0e-f6349f84b937, status=BUSY}
2025-11-10 14:39:42
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-10 14:39:42
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5f62628a-c112-42dc-8b0e-f6349f84b937}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-10 08:57:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T08:57:26.491424, scheduled_at=2025-11-10T08:57:26.491398, custom_extractions=null, telephony_data={duration=0.0, to_number=+918750373125, provider_call_id=f1720ff1-fedb-4bbc-9304-3c8599f75d27, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918750373125, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 14:17:22, callback_request_id=null, is_callback=null, fullName=Jyoti, resume_review_id=6911a66418c3410378927e9f, reviewDetails={overallScore={score=61.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Skills, Experience, and Education, but lacks a Summary section, which could enhance reader engagement. The flow of information generally adheres to reverse chronological order, but the absence of a dedicated Summary section might reduce the initial impact of the resume., score=64, readability=The readability of the resume is average due to dense text blocks under Experiences which may hinder quick comprehension. Breaking down some of these blocks into more concise points could improve overall readability., essentialSectionsPresence=Your Education and Experience sections are present and mainly in the correct reverse chronological order. However, the exclusion of a Summary section can limit the reader's ability to immediately grasp your professional essence., scale=100}, atsReadabilityScore={feedback=The resume is well-structured for ATS readability, with keywords well aligned to the roles described. However, missing sections such as the Summary might limit the extraction of a complete professional snapshot by ATS., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and current position are clearly presented, fostering good ATS compatibility. Further refining by including a keyword-rich professional summary could enhance ATS performance.}, impact={feedback=The use of bullet points is competent, enhancing readability and clarity in conveying achievements. However, there's room for improvement by introducing more quantifiable data to substantiate your claims., score=62, spellCheck=The resume appears free of spelling errors, ensuring professionalism and attention to detail. Maintaining this standard is crucial, but it's always beneficial to have another proofread for assurance., bulletPointsUsage=The use of bullet points throughout the resume aids in clarity and readability. To enhance impact, ensure each point distinctly focuses on unique achievements, possibly through additional quantifiable measures., weakActionVerbs=The choice of action verbs is generally strong but could be further optimized. Consider using more dynamic alternatives for verbs that appear frequently to keep the language impactful., scale=100, quantifyingImpact=While there are some instances of quantifiable achievements, like reducing review times, more quantifiable data across each role could provide stronger evidence of your impact. Consider specifying metrics or percentages to clearly indicate your contributions., repetitionAvoidance=There is some repetition in action verbs which could be minimized by diversifying the verbs used. This variety would enrich the narrative and maintain reader engagement., accomplishmentLanguage=Accomplishment-oriented language is present, focusing on outcomes and impacts. Strengthening some statements with more detailed results can further amplify their effectiveness.}, crispness={feedback=Though the resume is comprehensive, it borders on being overly detailed, which can detract from the main points. Make sure every section and bullet point is necessary and adds value to your professional story., resumeLength=The resume length falls within an acceptable range given the depth of experience. However, further condensing information could balance detail with brevity, enhancing reader engagement., score=58, bulletPointsCount=The number of bullet points provides adequate breadth but could be consolidated in parts to avoid information overload. Each bullet should serve to emphasize unique strengths or outcomes., fillerWords=Filler words don't appear frequently, but careful pruning can enhance clarity. Ensuring that every word contributes to conveying value will streamline the content., bulletPointLength=Some bullet points are unnecessarily lengthy, which affects crispness. Shortening these points by focusing on the main achievements with fewer words can heighten their impact., scale=100}, qualityAddOn={feedback=The resume generally follows stylistic guidelines, though it occasionally lapses into clichés or generalized language. Refining statements to avoid buzzwords will strengthen the document., score=60, buzzwordsCliches=Some buzzwords or overgeneralized phrases dilute the impact of key achievements. Replacing these with specific, evidence-backed statements can ensure each point is memorable and distinct., datesFormatting=Dates are consistently formatted, which supports a clear and easy-to-follow timeline of accomplishments. 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