Call Details

Bolna ID: bfe5ae73-41b5-40b7-a3d2-1fc98bbeca75

Phone: +919980513655

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 1.00s

Cost: ₹3.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-10 13:01:24

Ended:
Not set

Last Processed:
2025-11-10 13:03:24

Last Retry At:
2025-11-10 13:03:24

Next Retry Scheduled:
2025-11-10 13:07:24

Next Call Scheduled:
2025-11-10 13:07:24

Call Timeline 13
2025-11-10 13:01:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 13:01:28
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 13:01:29
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 13:01:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 13:02:02
COMPLETED MAIN
CALLBACK_UPDATE
₹0.08
Duration: 1.00s
2025-11-10 13:02:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-10 13:02:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-10 13:02:24
COMPLETED MAIN
CALLBACK_UPDATE
₹3.50
Duration: 1.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Connected, disposition_3=Call answered}}}
2025-11-10 13:02:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-10 13:02:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-11-10 13:03:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 13:03:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-10 13:03:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 13:03:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-10 13:03:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 13:03:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  call has
assistant:  Hi Pratik, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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user:  call has
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{created_at_str=2025-11-10 07:31:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T07:31:25.250442, scheduled_at=2025-11-10T07:31:25.250416, custom_extractions=null, telephony_data={duration=0.0, to_number=+919980513655, provider_call_id=5d696ce7-9fc2-4bdc-b0d4-ca3e31f1c89e, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919980513655, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 12:50:50, callback_request_id=null, is_callback=null, fullName=Pratik, resume_review_id=6911921e9f941c720e754d65, reviewDetails={overallScore={score=59.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is overall clear but could benefit from better organization. The contact details are prominently placed, but other sections lack clear hierarchy., score=65, readability=While generally readable, some sections of the text can seem dense. Using more headings or spacing could enhance visual clarity., essentialSectionsPresence=Most essential sections are present such as Professional Experience and Education, but placing them in a reverse chronological order would increase readability., scale=100}, atsReadabilityScore={feedback=The resume can be read by ATS systems but would benefit from integrating more keywords pertinent to the industry for higher matches. Ensure headings and section titles are standardized for ATS parsing., score=65, scale=100, keyElementsReadableByATS=Most key elements such as name, experience, and contact details are readable by ATS. Enhancing keyword integration, however, can help improve parsing and relevance.}, impact={feedback=The resume makes good use of bullet points but lacks specific quantifiable achievements. Incorporating data or percentages would strengthen the impact of your achievements., score=55, spellCheck=The resume is free from spelling errors, showing attention to detail in that context., bulletPointsUsage=Bullet points are well-utilized but can be made more effective by ensuring each point highlights a unique achievement with quantifiable evidence. Vague points reduce the impact., weakActionVerbs=Some bullet points feature weak action verbs. Consider replacing 'managed' or 'provided' with stronger verbs like 'optimized' or 'enhanced.', scale=100, quantifyingImpact=There is a lack of quantification across most points. Aim to include numbers to depict scales or percentages of improvements achieved., repetitionAvoidance=Some action verbs and phrases are repeated which reduces variety. Introducing synonyms or varying sentence structure could maintain engagement., accomplishmentLanguage=The language focuses more on duties than achievements. Embolden statements by focusing on outcomes and accomplishments using varied vocabulary.}, crispness={feedback=The resume feels slightly longer due to the verbose nature of some bullet points. Condensing information where possible would improve readability., resumeLength=Given the experience covered, the length is justifiable, but some sections could be more succinct to maintain reader's engagement., score=50, bulletPointsCount=The number of bullet points suggests thoroughness but risks diluting impact. Target keeping only the most critical achievements for each role., fillerWords=There are occasional filler words that add little value. Removing these could enhance clarity and crispness of the resume., bulletPointLength=Bullet points can be excessively long, making quick comprehension difficult. Shortening them to essentials would create more punch., scale=100}, qualityAddOn={feedback=The resume adheres to many stylistic guidelines well but could improve in date formatting consistency. Consistently formatted and descriptive dates enhance credibility., score=62, buzzwordsCliches=While the resume avoids most cliches, it can be further improved by substituting common terms with more role-specific jargon demonstrating expertise., datesFormatting=Dates are generally formatted correctly, but ensure consistent date presentation across all experiences for fluid readability., activeVoice=The active voice is predominantly used which is effective, though room exists to make some sentences more direct., scale=100, personalPronounsUsage=Personal pronouns like 'I' are avoided appropriately, maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-10T07:31:28.740665, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-10 07:31:28, id=bfe5ae73-41b5-40b7-a3d2-1fc98bbeca75, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-10 07:31:25, status=initiated}
Context Details
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