Call Details

Bolna ID: d6717db5-366c-47b2-9f72-9570be137cfe

Phone: +919726070495

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-10 12:06:28

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-10 12:17:50

Next Call Scheduled:
2025-11-10 12:17:50

Call Timeline 14
2025-11-10 12:06:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 12:06:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 12:06:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 12:06:57
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 12:06:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-10 12:06:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-10 12:12:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e3a5d376-d1b9-4102-b3ab-3f7e2afcc307}
2025-11-10 12:12:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e3a5d376-d1b9-4102-b3ab-3f7e2afcc307, status=BUSY}
2025-11-10 12:12:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-10 12:12:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e3a5d376-d1b9-4102-b3ab-3f7e2afcc307}
2025-11-10 12:18:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eba5adc7-4fba-43d0-9b5b-76fae93cf334}
2025-11-10 12:18:56
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eba5adc7-4fba-43d0-9b5b-76fae93cf334, status=BUSY}
2025-11-10 12:18:56
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-10 12:18:56
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eba5adc7-4fba-43d0-9b5b-76fae93cf334}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-10 06:36:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T06:36:28.653507, scheduled_at=2025-11-10T06:36:28.653484, custom_extractions=null, telephony_data={duration=0.0, to_number=+919726070495, provider_call_id=84e2c383-5b11-465c-8b0e-24bad0dbcfd8, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919726070495, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 11:56:23, callback_request_id=null, is_callback=null, fullName=Pritesh, resume_review_id=691185649f941c720e754a50, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is organized with relevant sections such as Skills, Experience, Projects, and Education clearly delineated. However, the absence of a summary section to introduce the candidate could enhance initial readability., score=65, readability=The document is generally readable with clear section headings aiding navigation. Some font size or style variations could improve emphasis on key sections or roles., essentialSectionsPresence=While Experience and Education sections are present, a professional summary is missing which often helps in quickly understanding the candidate's value proposition. The Skills section is detailed and well-organized., scale=100}, atsReadabilityScore={feedback=The resume is well-structured for ATS compatibility, with clear labels and organization aiding parseability. However, ensuring industry-relevant keywords are adequately covered would enhance ATS ranking., score=68, scale=100, keyElementsReadableByATS=Key information such as names, job titles, and contact details are ATS-friendly. Incorporating keywords more strategically related to specific job descriptions could further boost ATS compatibility.}, impact={feedback=The resume could benefit from more quantified achievements in the Experience section to better highlight impacts. While accomplishments are mentioned, more tangible metrics would reinforce the candidate's effectiveness., score=58, spellCheck=There are no spelling errors, which is crucial for maintaining professionalism. Ensuring continuous attention to grammatical detail will uphold the resume's integrity., bulletPointsUsage=Bullet points are effectively used to break down roles and responsibilities. However, the points could benefit from further conciseness, ensuring they deliver maximum impact with minimal text., weakActionVerbs=The action verbs used could be stronger; words like 'built' can be replaced with 'engineered' or 'developed' for a more dynamic impression. More powerful verbs would increase the resume's overall impact., scale=100, quantifyingImpact=Achievements lack quantifiable metrics such as percentages or numbers that demonstrate impact, like 'improved system efficiency by 20%.' Incorporating such data would significantly enhance the narrative., repetitionAvoidance=There is minimal repetition of action verbs, which maintains interest and engagement. However, careful proofreading for variety in sentence openings could further improve the text., accomplishmentLanguage=The language highlights accomplishments, but more focus on outcomes and how tasks were beneficial could amplify this. A results-oriented approach would enhance perceptions of effectiveness.}, crispness={feedback=The resume's length is appropriate for the candidate's experience level, but some points are wordy and could be streamlined. Ensuring bullet points are succinct would improve clarity and impact., resumeLength=The length suits a candidate in the mid-level career stage. However, trimming some lengthy descriptions could enhance the overall readability and crispness of the document., score=54, bulletPointsCount=There is a sufficient number of bullet points that illustrate key roles and responsibilities. Reducing the bullet count while maintaining critical information might improve focus and readability., fillerWords=The presence of filler words diminishes the crispness of the document. Streamlining language to be more direct could significantly enhance clarity and impact., bulletPointLength=Some bullet points are overly long, which can detract from the reader's ability to quickly digest information. Keeping bullet points to a single line where possible would be beneficial., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords, which is refreshing and keeps the language specific. 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