Call Details

Bolna ID: f7f50b1a-986a-4124-92c6-1e9ed0fc7cee

Phone: +919985039694

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-10 10:09:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-10 10:20:48

Next Call Scheduled:
2025-11-10 10:20:48

Call Timeline 14
2025-11-10 10:09:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 10:09:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 10:09:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 10:09:50
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 10:09:50
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-10 10:09:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-10 10:15:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0fd0d2a0-6837-4190-8df3-d6b37bc826b4}
2025-11-10 10:15:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0fd0d2a0-6837-4190-8df3-d6b37bc826b4, status=BUSY}
2025-11-10 10:15:48
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-10 10:15:48
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0fd0d2a0-6837-4190-8df3-d6b37bc826b4}
2025-11-10 10:21:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5093d97f-1781-46b0-9be9-91b5bbfb0382}
2025-11-10 10:21:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5093d97f-1781-46b0-9be9-91b5bbfb0382, status=BUSY}
2025-11-10 10:21:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-10 10:21:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5093d97f-1781-46b0-9be9-91b5bbfb0382}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-10 04:39:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T04:39:25.422926, scheduled_at=2025-11-10T04:39:25.422901, custom_extractions=null, telephony_data={duration=0.0, to_number=+919985039694, provider_call_id=6d9ef06f-8e0a-4cc9-a95e-b60993e34908, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919985039694, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 09:59:03, callback_request_id=null, is_callback=null, fullName=Veereshkumar., resume_review_id=691169da18c3410378927227, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a well-structured format with clear sections for education and experience. However, it can benefit from a more concise objective statement and a more modern layout style., score=65, readability=The document's readability is acceptable, but it would improve by converting some paragraphs into bullet points for clarity. Additionally, the resume should use uniform font styles and sizes for better alignment and readability., essentialSectionsPresence=The essential sections like Experience and Education are present, though the education should ideally include dates for complete transparency. The Experience section follows a chronological order, which makes it comprehensive and easy to follow., scale=100}, atsReadabilityScore={feedback=The resume is partially optimized for ATS with clear headers and structured format, but could use more keywords related to the desired job role. Ensuring that key information is explicitly stated and easy to parse will increase ATS success rates., score=65, scale=100, keyElementsReadableByATS=ATS readability is good, with key details like name, contact information, and role titles clearly defined. To further enhance this, focusing on integrating industry-specific keywords can help in better alignment with job descriptions.}, impact={feedback=The resume provides a detailed account of responsibilities but lacks quantifiable achievements in most areas. Using numbers to describe achievements would significantly enhance the resume's impact., score=58, spellCheck=There are no significant spelling errors, which positively contributes to the professionalism of the document. Maintaining this accuracy is important for a credible first impression., bulletPointsUsage=The usage of bullet points is sparse, mostly seen in list descriptions which hampers quick scanning of key skills and achievements. Incorporating more bullet points can increase the readability and impact of each section., weakActionVerbs=There is an occasional use of weak action verbs that fail to convey strong initiative or outcomes. Replacing them with stronger verbs like "initiated," "led," or "orchestrated" would convey a more dynamic professional image., scale=100, quantifyingImpact=There is little evidence of numerical achievements, which weakens the demonstrated impact of previous roles. Adding phrases like "improved efficiency by 20%" could significantly bolster this area., repetitionAvoidance=Some repetitions in the description of roles and skills can be observed, which dilutes the overall impact. Streamlining the information by removing redundancies can help maintain the reader's interest., accomplishmentLanguage=The language could benefit from a more accomplishment-oriented focus, moving beyond mere responsibilities. Highlighting how tasks led to specific outcomes will better showcase professional achievements.}, crispness={feedback=The resume is slightly verbose and uses lengthy narratives where concise bullet points would be more effective. Streamlining content for brevity without losing important details will enhance readability., resumeLength=The length of the resume is extensive given the professional experience, and could be tightened to fit within two pages. Summarizing older roles more succinctly would align the document with typical expectations., score=55, bulletPointsCount=The overall bullet point count is lower than ideal for a document of this length, which can hinder quick comprehension of essential information. Increasing bullet points will help highlight key achievements and skills., fillerWords=Several instances of filler words reduce the document's overall crispness and should be minimized. Focusing on direct and active language will enhance the communication of key points., bulletPointLength=When present, some bullet points are excessively long and convoluted, detracting from their effectiveness. Keeping bullet points to one to two lines each can improve clarity., scale=100}, qualityAddOn={feedback=The resume uses industry-standard layouts well, but could benefit from eliminating clichés and buzzwords. Ensuring consistent date formats and providing specific achievements rather than general statements will increase quality., score=60, buzzwordsCliches=The resume contains a few buzzwords and clichés typical in the industry that could be replaced with more specific, competency-based language. Eliminating these phrases will improve clarity and personalization., datesFormatting=Date formatting is slightly inconsistent, which might interrupt the fluid reading to some extent. 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