Call Details

Bolna ID: 2d169aee-f15b-4d65-a305-cf5c0ba52f28

Phone: +919897314996

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 3.00s

Cost: ₹3.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-11-10 09:32:25

Ended:
Not set

Last Processed:
2025-11-10 09:34:24

Last Retry At:
2025-11-10 09:34:24

Next Retry Scheduled:
2025-11-10 09:37:57

Next Call Scheduled:
2025-11-10 09:37:57

Call Timeline 13
2025-11-10 09:32:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-10 09:32:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 09:32:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 09:32:40
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-10 09:32:45
COMPLETED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 3.00s
2025-11-10 09:32:45
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-10 09:32:45
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-10 09:32:57
COMPLETED MAIN
CALLBACK_UPDATE
₹3.50
Duration: 3.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=, disposition_3=}}}
2025-11-10 09:32:57
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-10 09:32:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-11-10 09:34:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 09:34:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-10 09:34:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 09:34:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-10 09:34:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-10 09:34:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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{created_at_str=2025-11-10 04:02:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-10T04:02:26.331415, scheduled_at=2025-11-10T04:02:26.331389, custom_extractions=null, telephony_data={duration=0.0, to_number=+919897314996, provider_call_id=59637b6d-4237-4d4c-88d8-2f83da252a5d, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919897314996, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 09:21:55, callback_request_id=null, is_callback=null, fullName=SHASHANK, resume_review_id=6911612b9f941c720e7543eb, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is quite basic, with essential sections like Skills and Work Experience present. However, the order could be improved for enhanced readability and emphasis on recent experience., score=60, readability=Overall readability is reduced due to lack of formatted sections and clear headings. Incorporating a more professionally structured format would make the resume more approachable., essentialSectionsPresence=Essential sections like Education and Work Experience are present, but the arrangement lacks prioritization of most recent achievements. Personal Profile might be better placed elsewhere or removed., scale=100}, atsReadabilityScore={feedback=The resume includes relevant personal information and keywords, but lacks a coherent structure for ATS systems to parse effectively. Enhancing formatting would improve ATS readability., score=60, scale=100, keyElementsReadableByATS=Key elements like contact information and experience are present but aren't in an ideal structure for ATS. A clearer hierarchy and labeling would aid in parsing.}, impact={feedback=The resume lacks quantifiable achievements which diminishes its impact. It relies heavily on general descriptions rather than measurable outcomes., score=55, spellCheck=The spell check seems generally accurate, but attention should be given to possible inconsistencies in tense and punctuation., bulletPointsUsage=Bullet points are present but aren't uniformly aligned or clearly demarcated which affects quick readability. Refining these points for consistency can improve clarity., weakActionVerbs=Current verbs lack strength and do not convey strong actions or achievements. Using impactful verbs like 'enhanced', 'optimized', or 'transformed' could be beneficial., scale=100, quantifyingImpact=There is no quantifiable impact mentioned in work achievements, such as percentages or numbers. Incorporating metrics can significantly enhance the impact., repetitionAvoidance=Repetitive phrases and weak action verbs are present, diminishing dynamic impact. More diverse vocabulary and action verbs should be utilized., accomplishmentLanguage=Resumes benefit from accomplishment-oriented language, which is missing here. Highlighting achievements would add value.}, crispness={feedback=The resume is slightly longer than necessary given the professional experience. Condensing the information could result in a more impactful document., resumeLength=Overall, the length exceeds what is typical for the stated professional experience, leading to unnecessary verbosity., score=50, bulletPointsCount=There is a moderate amount of bullet points but they lack depth and specificity. Increasing detailed and descriptive points would enhance effectiveness., fillerWords=Filler words and unnecessary phrases are frequent and should be reduced. The content should aim for succinctness to convey messages more clearly., bulletPointLength=Bullet points often appear too lengthy, warranting more concise and refined statements. Shorter, precise points would convey messages more efficiently., scale=100}, qualityAddOn={feedback=The use of stylistic elements is average with room for improvement in clarity and professionalism. Enhanced date formatting and removal of buzzwords would be beneficial., score=55, buzzwordsCliches=There is usage of common phrases that lack specificity and impact, such as 'tech savvy' and 'positive attitude'. Replacing these with specific achievements would be preferable., datesFormatting=Dates are inconsistently formatted, at times using different styles which can confuse readers. A uniform format should be applied across the document., activeVoice=While there's an attempt to use active voice, it isn't consistent and can be improved. Ensuring that most sentences are action-driven would enhance engagement., scale=100, personalPronounsUsage=The use of personal pronouns is minimal, aligning with professional standards. However, more precise action statements could improve the narrative flow.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-10T04:02:27.330977, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-10 04:02:27, id=2d169aee-f15b-4d65-a305-cf5c0ba52f28, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-10 04:02:26, status=initiated}
Context Details
{recipient_phone_number=+919897314996, recipient_data={recipient_phone_number=null, review_completed=2025-11-10 09:21:55, callback_request_id=null, is_callback=null, fullName=SHASHANK, resume_review_id=6911612b9f941c720e7543eb, parentBolnaId=null, attemptType=null}, resume_review_id=null}