Call Details

Bolna ID: 8c8ba263-6ff5-4a42-97b9-4e0adb84bae5

Phone: +918883929587

From: +918031274410

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-09 15:14:29

Ended:
Not set

Last Processed:
2025-11-09 15:22:24

Last Retry At:
2025-11-09 15:22:24

Next Retry Scheduled:
2025-11-09 15:19:55

Next Call Scheduled:
2025-11-09 15:19:55

Call Timeline 14
2025-11-09 15:14:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 15:14:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 15:14:35
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 15:14:55
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 15:14:55
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-09 15:14:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-09 15:20:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7}
2025-11-09 15:20:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7, status=COMPLETED}
2025-11-09 15:20:51
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7}
2025-11-09 15:20:51
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7}
2025-11-09 15:21:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7, status=COMPLETED}
2025-11-09 15:21:05
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7}
2025-11-09 15:21:05
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=086cc12c-b1ad-4345-9148-273f8a9454e7}
2025-11-09 15:22:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 15:22:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  has been
assistant:  Hi , this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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user:  has been
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{created_at_str=2025-11-09 09:44:30, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T09:44:30.566928, scheduled_at=2025-11-09T09:44:30.566898, custom_extractions=null, telephony_data={duration=0.0, to_number=+918883929587, provider_call_id=b0c54b9c-bd8f-444a-8ec1-0ca44fe154ae, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918883929587, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 15:04:23, callback_request_id=null, is_callback=null, fullName=VIJAY, resume_review_id=69105ffa9f941c720e7528d3, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a basic structure with essential sections like Skills, Work Experience, and Education. However, it lacks a cohesive format that would make for easy navigation, such as clear headings and demarcations., score=65, readability=While the resume contains all necessary information, the heavy text blocks can make readability challenging. Minor formatting adjustments, such as using consistent spacing and font styles, would improve readability., essentialSectionsPresence=The necessary sections such as Experience and Education are present, but they are not organized in a reverse chronological order to highlight the most recent accomplishments. Other sections like Awards and Preferences seem redundant and could be condensed or removed., scale=100}, atsReadabilityScore={feedback=The resume incorporates fundamental elements that improve ATS compatibility, such as a straightforward contact section. However, integrating more industry-specific keywords could enhance visibility., score=62, scale=100, keyElementsReadableByATS=All critical information elements, including name, contact information, and professional experience, appear plain and straightforward for ATS parsing. To improve further, ensure all headings are standard terms recognizable by ATS software.}, impact={feedback=The resume makes good use of bullet points, which are effective in some sections but can be inconsistent in others. Adding more data-driven details would enhance the impact of presented experiences., score=60, spellCheck=The document appears to be free from spelling errors, which is a positive aspect. However, punctuation and grammar checks are advised to ensure the text is flawless., bulletPointsUsage=Bullet points are used well to separate tasks in the job descriptions. However, consistency can be improved by ensuring each entry follows the same format, helping the reader quickly identify responsibilities., weakActionVerbs=While strong action verbs are used, certain statements could benefit from more dynamic language to reflect impact. For instance, replacing words like 'addressing' with 'resolved' or 'managed' with 'optimized' could strengthen statements., scale=100, quantifyingImpact=The resume contains some quantitative data, but increasing the number of measurable achievements would considerably enhance the professional narrative. Consider integrating percentages, numbers, and statistics to make achievements tangible., repetitionAvoidance=There is some repetition of roles and responsibilities in different job experiences that could be streamlined. Ensure each bullet point adds unique value or information to avoid redundancy., accomplishmentLanguage=There are moments of accomplishment-driven language detailing outcomes, but these aren't consistent across all roles. Focus on illustrating end results and benefits more emphatically.}, crispness={feedback=The resume could benefit from being more succinct, as the details provided can overwhelm the reader. Streamlining content and ensuring concise statements would improve its crispness., resumeLength=The resume is quite extensive, likely due to excessive detail in sections that could be condensed. Try to trim content to maintain relevance and prioritize the most recent or impactful experiences., score=55, bulletPointsCount=There are a significant number of bullet points, especially in the Work Experience section. It's advisable to reduce the number per role to keep entries focused and impactful., fillerWords=The resume contains several filler words that contribute little to the narrative. Eliminating these would create a more direct and potent presentation of skills and experiences., bulletPointLength=Some bullet points are lengthy and resemble sentences rather than concise statements. Simplifying these points would enhance readability and overall presentation., scale=100}, qualityAddOn={feedback=The resume maintains adequate stylistic quality but can improve by avoiding clichéd language and ensuring more dynamic storytelling. Consistency in style and voice will bolster overall quality., score=58, buzzwordsCliches=The use of clichéd phrases such as 'detail-oriented' or 'strong analytical skills' should be minimized. Opt for specificity in describing unique skills and experiences instead., datesFormatting=Date formatting is inconsistent throughout the document, which can confuse readers. 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Context Details
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