Call Details

Bolna ID: e05272f9-bd72-40b9-b2ec-b0a3dfb14e5a

Phone: +918015589440

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-09 14:03:26

Ended:
Not set

Last Processed:
2025-11-09 14:19:25

Last Retry At:
2025-11-09 14:19:25

Next Retry Scheduled:
2025-11-09 14:16:34

Next Call Scheduled:
2025-11-09 14:16:34

Call Timeline 18
2025-11-09 14:03:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 14:03:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 14:03:35
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 14:04:36
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 14:04:36
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-09 14:04:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-09 14:10:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=945af7f5-18fb-457e-a0d0-1cc80b029059}
2025-11-09 14:11:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=945af7f5-18fb-457e-a0d0-1cc80b029059, status=NO_ANSWER}
2025-11-09 14:11:34
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-09 14:11:34
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=945af7f5-18fb-457e-a0d0-1cc80b029059}
2025-11-09 14:17:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9}
2025-11-09 14:18:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9, status=COMPLETED}
2025-11-09 14:18:24
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9}
2025-11-09 14:18:24
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9}
2025-11-09 14:18:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9, status=COMPLETED}
2025-11-09 14:18:36
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9}
2025-11-09 14:18:36
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9}
2025-11-09 14:19:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 14:19:25, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  will talk after sometime
assistant:  Totally get it! Just so you know, that resume score you got? It’s a red flag waving at you—meaning your chances of landing interviews right now are pretty slim. When’s a good time for you? Because the longer you wait, the more opportunities slip away. What’s your main goal with
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  will talk after sometime
assistant:  Totally get it! Just so you know, that resume score you got? It’s a red flag waving at you—meaning your chances of landing interviews right now are pretty slim. When’s a good time for you? Because the longer you wait, the more opportunities slip away. What’s your main goal with
, updated_at=2025-11-09T08:48:24.175632, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 08:48:24, id=e042dfb8-b67d-4ed0-9e5c-50847065ddd9, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user. Anita initiates the call to discuss transforming the user's resume to increase their chances of getting interview calls. The user responds that they would prefer to talk later. Anita acknowledges this but emphasizes the importance of addressing the user's resume score, which indicates a low chance of landing interviews. She asks for a better time to connect, highlighting that delaying could result in missed opportunities., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=37.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=505, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=505, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=89, input=125}, azure_gpt-4_1-mini={output=112, input=2198}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=89, input=125, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=112, input=2198, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2532, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 08:47:26, status=call-disconnected}

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Avoid personal pronouns to improve formality.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T08:33:29.733991, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 08:33:29, id=e05272f9-bd72-40b9-b2ec-b0a3dfb14e5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 08:33:27, status=initiated}
Context Details
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