Call Details

Bolna ID: ae117127-b834-4858-8ff8-c12031b934d0

Phone: +917276178266

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-09 13:13:30

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-09 13:25:32

Next Call Scheduled:
2025-11-09 13:25:32

Call Timeline 14
2025-11-09 13:13:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 13:13:34
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 13:13:35
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 13:14:02
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 13:14:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-09 13:14:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-09 13:19:27
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6a7c4514-0505-4e9f-b7f2-fdbe51985b4e}
2025-11-09 13:20:32
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6a7c4514-0505-4e9f-b7f2-fdbe51985b4e, status=NO_ANSWER}
2025-11-09 13:20:32
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-09 13:20:32
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6a7c4514-0505-4e9f-b7f2-fdbe51985b4e}
2025-11-09 13:26:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8e38f183-96e3-45fd-baa3-6c419fa917f7}
2025-11-09 13:27:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8e38f183-96e3-45fd-baa3-6c419fa917f7, status=NO_ANSWER}
2025-11-09 13:27:24
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-09 13:27:24
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8e38f183-96e3-45fd-baa3-6c419fa917f7}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-09 07:43:30, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T07:43:30.929203, scheduled_at=2025-11-09T07:43:30.929169, custom_extractions=null, telephony_data={duration=0.0, to_number=+917276178266, provider_call_id=ab7560dc-f8c9-4191-ae94-b2e46aec95b6, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917276178266, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 13:03:14, callback_request_id=null, is_callback=null, fullName=Sohel, resume_review_id=6910438618c3410378925073, reviewDetails={overallScore={score=56.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The overall layout needs improvement, particularly in section ordering and presentation. Essential sections are present but the format lacks consistency., score=60, readability=The information is dense in places, making it difficult to quickly extract key points. Clearer section headings and better separation of duties could aid readability., essentialSectionsPresence=Education and Experience sections are included but lack reverse chronological order. Extracurricular and hobbies sections are less relevant and can be omitted., scale=100}, atsReadabilityScore={feedback=The resume's structure allows extraction of most key elements, but could be improved with keyword optimization. Small changes will enhance ATS score., score=60, scale=100, keyElementsReadableByATS=Core identifiers like name, contact, and employment history are readable. Introducing more industry-related keywords will strengthen ATS compatibility.}, impact={feedback=There is limited use of strong impact statements and little quantification of achievements. The content mostly lists duties without showcasing results., score=56, spellCheck=The resume has several spelling errors, such as "que's" instead of "queues," which undermine professionalism. A thorough spell check is necessary., bulletPointsUsage=Bullet points are present but are generally vague, lacking in specific and measurable outcomes. Strengthen bullet points by adding specific tasks responsibilities., weakActionVerbs=Action verbs are present but lack strength and differentiation. Replace weak verbs with powerful alternatives like "exceeded" instead of "maintained.", scale=100, quantifyingImpact=There is a lack of quantifiable data across roles, which weakens impact. Adding metrics or achievements would show value and contributions more clearly., repetitionAvoidance=Repetition of duties and skills is common, which diminishes their emphasis. Consolidate similar points and emphasize uniqueness of each role., accomplishmentLanguage=The achievements mentioned are minimal and lack specific accomplishment language. Focus on integrating career accomplishments into the role descriptions.}, crispness={feedback=The resume is overly lengthy for the amount of experience detailed. There is potential to streamline the content and focus on key accomplishments., resumeLength=At times, information is overly verbose for the level of experience and lacks conciseness. Aim for a cleaner, one-page format for presentation clarity., score=50, bulletPointsCount=Bullet points are plentiful but lack focus on key achievements. Less is more; aim for more concise points emphasizing results rather than processes., fillerWords=There are noticeable filler words that dilute potency of the text. Strip out these words to focus emphasis on key skills and achievements., bulletPointLength=Currently bullet points are wordy, reducing their impact. 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