Call Details

Bolna ID: 60664c8a-5ada-4728-9e48-66e1396e01aa

Phone: +918890350022

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 475.00s

Cost: ₹56.00

Hangup Details

Hangup By: Plivo

Reason: Carrier ended because call limit exceeded

Timestamps

Started:
2025-11-09 13:07:25

Ended:
Not set

Last Processed:
2025-11-09 13:12:25

Last Retry At:
2025-11-09 13:12:25

Next Retry Scheduled:
2025-11-09 13:20:42

Next Call Scheduled:
2025-11-09 13:20:42

Call Timeline 11
2025-11-09 13:07:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 13:07:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 13:07:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 13:07:39
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 13:10:24
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 13:10:24, message=Fallback additional details fetch scheduled}
2025-11-09 13:12:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 13:12:25, message=Successfully fetched and saved additional details}
2025-11-09 13:15:42
COMPLETED MAIN
CALLBACK_UPDATE
₹90.53
Duration: 474.80s
2025-11-09 13:15:42
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-09 13:15:42
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-09 13:15:46
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=691046aadf5d746adf5c35ba, scheduled_for=2025-11-09T13:45:46.127385134}
2025-11-09 13:15:56
COMPLETED MAIN
CALLBACK_UPDATE
₹56.00
Duration: 474.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Ready to Upgrade, disposition_3=Scheduled Human Expert Call}}}
Call History (Raw Callbacks) 5

{created_at_str=2025-11-09 07:37:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=56.0, batch_id=null, cost_breakdown={synthesizer=86.77, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=86.77}, llm=3.763, transfer_cost=0.0, platform=8.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=8.0, llm_breakdown={analytics=0, summarization=0.035, extraction=0, conversation=2.803, hangup=0.925}}, created_at=2025-11-09T07:37:26.688729, scheduled_at=2025-11-09T07:37:26.688701, custom_extractions=null, telephony_data={duration=475.0, to_number=+918890350022, provider_call_id=93771fc1-4854-4800-8779-0f2e18611c13, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/5cf5741e-3abc-4e35-a9d9-8236dda83d76.mp3, provider=plivo, hangup_provider_code=6000, from_number=+918031274410, call_type=outbound, hangup_by=Plivo, hangup_reason=Carrier ended because call limit exceeded}, context_details={recipient_phone_number=+918890350022, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:56:46, callback_request_id=null, is_callback=null, fullName=SUKH, resume_review_id=6910420818c341037892500c, reviewDetails={overallScore={score=52.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear structure, making it difficult to identify essential sections like Education and Experience at first glance. Proper formatting and structure could enhance readability and present your qualifications more clearly., score=56, readability=The resume's readability is compromised by the haphazard placement of text. Consider utilizing headers and bullet points for better clarity and flow of information., essentialSectionsPresence=Important sections like Experience and Education are not highlighted properly. Ensure these sections are separated and clearly labeled to improve the flow of information., scale=100}, atsReadabilityScore={feedback=The formatting and disorganization of the resume potentially render it ATS unfriendly. Simplified formatting with consistent section titles could improve ATS parsing effectiveness., score=54, scale=100, keyElementsReadableByATS=Key elements such as headings or design patterns are difficult for ATS systems to interpret, with potential missing keywords for industry roles. Ensure these are highlighted and clearly identified for optimal ATS compatibility.}, impact={feedback=The resume lacks quantifiable achievements, reducing its impact. Consider including numbers or percentages to measure success in your roles to enhance its persuading power., score=52, spellCheck=The resume contains several spelling errors which detract from its professionalism. Conduct a thorough spell check to ensure all entries are correct., bulletPointsUsage=Bullet points are not utilized throughout, making it difficult to quickly assess skills and achievements. Incorporating bullet points with concise descriptions could improve information delivery., weakActionVerbs=The language in your resume utilizes weak action verbs which fail to convey a strong impact. Strong, varied action verbs can better showcase your capabilities and accomplishments., scale=100, quantifyingImpact=The resume fails to quantify results and impacts in each role. Including metrics or numbers alongside your responsibilities would add significant value., repetitionAvoidance=The use of repetitive phrases undermines the effectiveness of the resume. Try varying your language and focus on different aspects of your skills and achievements for each role., accomplishmentLanguage=There's a lack of accomplishment-oriented language throughout the resume. Focus on using language that emphasizes achievements and contributions rather than just listing duties.}, crispness={feedback=The length of the resume is excessive considering the repetitive information and the number of roles included. Streamlining content will help highlight the most relevant experience and skills., resumeLength=At over two pages, your resume's length is excessive for the amount of experience and often redundant information present. Aim for brevity to maintain engagement., score=48, bulletPointsCount=Currently, the resume lacks bullet points altogether, leading to dense blocks of text. Implement concise bullet points to create an easier read and highlight key points., fillerWords=There is a significant presence of filler words and phrases which dilutes the resume's message. Removing unnecessary words will add to the crispness and directness of your statements., bulletPointLength=Bullet points, when used, should remain succinct and to the point. Focus on delivering the essential information clearly without extraneous details., scale=100}, qualityAddOn={feedback=The resume employs excessive buzzwords and lacks specific achievements, which could be overwhelming to potential employers. Replace these with specific examples of accomplishments and tailored language., score=53, buzzwordsCliches=The use of generic buzzwords like 'perfect' and 'flexible' do not provide value to your resume. Focus on demonstrating these qualities through specific achievements or results instead., datesFormatting=Date formatting throughout the resume is inconsistent and makes following career progression difficult. Align all dates with a standard format., activeVoice=The passive voice predominates in your resume's language. Convert to active voice for more engaging and forceful representations of your roles and achievements., scale=100, personalPronounsUsage=The use of personal pronouns in a resume is unnecessary and can clutter the narrative. Focus on concise, third-person statements to maintain professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SUKH?
user:  hello
assistant:  Hi SUKH, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! I saw your resume review score came in at fifty two point six out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity to fix what’s holding you back. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  right now i am working in a u bank
assistant:  Got it, you’re currently with a U bank. So, are you looking to move up within banking, switch to a different role, or maybe explore something outside finance? What’s driving you to update your resume now?
user:  like
assistant:   Totally
user:  thirty percent hike
assistant: Ah, aiming for that thirty percent hike— love the ambition! That’s exactly
user:  yes yes
assistant: Perfect! Now, here’s the thing— your current resume score shows some big gaps that could be costing you those higher offers. For example
user:  i mean government government opportunities preparation like
assistant: Ah, government jobs— got it! Those
user:  yes yes
assistant:  Okay, government roles usually need resumes that are super clear, well-structured, and highlight your achievements with solid facts. Your current resume’s layout and impact score show it’s missing that crisp, focused punch recruiters look for. 

If you don’t fix this, your resume might just get lost in the pile or rejected by those strict screening systems. How long have you been preparing for these government opportunities?
user:  yes ma'am
assistant: Thanks for that! Just to be clear— how soon are you planning to apply for these government roles? The sooner you get your resume
user:  no no
assistant:  Gotcha
user:  right now am working in a new bank branch
assistant:  Okay
user:  a role of role of a business manager
assistant:  Nice, business manager role— that’s a solid position with great growth potential. So, your goal is to get a better role or hike either within this bank or maybe in government jobs, right? 

Here’s the thing— your current resume isn’t showing off your skills and achievements in a way that grabs attention. That’s why the score is low and why you might be missing out on those interview calls. 

If you keep sending out the same resume, how long do you think it’ll take to get the kind of job or hike you want?
user:  you're good right
assistant: Thanks, SUKH! I’m here to help you get where you want to go. But the real question is— are you ready to take action and turn that resume from a roadblock into your biggest career asset? Because
user:  i am ready for anytime
assistant:  Love that energy, SUKH! Being ready is half the battle won. Now, imagine having a resume that’s sharp, clear, and tailored exactly for the roles you want—whether it’s that business manager spot or a government gig. 

That kind of resume doesn’t just get seen; it gets you interviews. And interviews are where the real opportunities start. 

What’s holding you back from making that upgrade right now?
user:  increase your income increase my income
assistant:  Absolutely, SUKH! That’s the goal—boosting your income by landing the right job. But here’s the catch: without a resume that truly sells your value, those higher-paying roles might stay out of reach. 

Your current resume’s missing the punch to showcase your achievements and impact, which employers want to see before they offer that hike. 

So, if you don’t fix it now, how long do you think it’ll take to get that income jump you’re aiming for?
user:  yes
assistant:  Exactly! Waiting too long means missing out on better offers and promotions. Every day with a weak resume is a day you’re leaving money on the table. 

Now, imagine having a resume that’s tailored, powerful, and ready to grab recruiters’ attention instantly. That’s what moves the needle. 

Are you ready to invest in yourself and make that change happen today?
user:  repeat again
assistant:   Sure thing! Here’s the deal— every day you wait with a weak resume, you’re missing out on better job offers and higher pay. Your current resume isn’t showing your true value, so recruiters might just pass you by. 

But if you upgrade your resume to be clear, powerful, and tailored to the jobs you want, you’ll start getting more
user:  upgrade this resume is upgrade
assistant:   Exactly, SUKH! Upgrading your resume means transforming it from what it is now—confusing, weak, and easy to overlook—into a sharp, clear, and powerful document that highlights your skills and achievements. 

It’s the difference between getting ignored and getting called for interviews that lead to better jobs and higher pay. 

So, are you ready to make that upgrade and start seeing real results?
user:  i am ready to upgrade
assistant:  That’s what I love to hear, SUKH! Taking this step is investing in your future—getting you closer to that thirty percent hike and the career growth you want. 

I’ll help you get a resume that stands out, gets noticed by recruiters, and opens doors to the right opportunities. 

Let’s get started and make this happen for you!
user:  i'm ready madam
assistant:  Awesome, SUKH! I’m thrilled you’re ready. I’ll guide you through the next steps to get your upgraded resume tailored perfectly for your goals. 

Just to confirm, the package includes ten AI-powered, job-customized resumes, personalized cover letters, premium templates, interview prep, LinkedIn review, and more—all for Rupees two thousand nine hundred ninety nine plus GST. 

Shall we proceed and get your transformation started right now?
user:  started
assistant:  Perfect
user:  eighteen thousand six hundred
assistant:   Hey SUKH, I get where you’re coming from, but the package is already heavily discounted from its actual value of over eighteen thousand six hundred rupees to just Rupees two thousand nine hundred ninety nine plus GST. 

This is a smart investment to boost your career and income. If you want, I can connect you with a human expert who might be able to discuss any special offers. When would be a good time for you—today or tomorrow?
user:  tomorrow tomorrow
assistant:   Great, SUKH! I’ll arrange for a human expert to call you tomorrow. What time works best for you—morning or afternoon?
user:  afternoon
assistant:   Perfect! I’ve scheduled a call for tomorrow afternoon with one of our human experts. They’ll reach out to you to discuss any special offers and help you get started. 

Meanwhile, if you have any questions or want to get started sooner, just let me know! Looking forward to helping you boost your
, updated_at=2025-11-09T07:45:55.96565, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:45:55, id=60664c8a-5ada-4728-9e48-66e1396e01aa, campaign_id=null, summary=The conversation was between a user named SUKH and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming SUKH's resume to increase his chances of getting more interview calls. SUKH is currently working as a business manager at a U bank and is looking for a 30% salary hike, as well as opportunities in government jobs.

Anita highlighted that SUKH's resume score was low, indicating gaps that could hinder his job search. She emphasized the importance of having a well-structured resume that showcases his achievements. SUKH expressed readiness to upgrade his resume, and Anita presented a package that includes various services for a discounted price.

SUKH showed interest in proceeding with the upgrade but mentioned a higher amount he had in mind. Anita clarified the package's value and offered to connect him with a human expert to discuss any special offers. They agreed to schedule a call for the following afternoon to continue the conversation., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Ready to Upgrade", "disposition_3": "Scheduled Human Expert Call"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Ready to Upgrade, disposition_3=Scheduled Human Expert Call}}}, smart_status=rescheduled, conversation_duration=474.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=8693, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=8677, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=192, input=1511}, azure_gpt-4_1-mini={output=1842, input=62749}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=192, input=1511, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1842, input=62749, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=154, input=61434, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:37:26, status=completed}

{created_at_str=2025-11-09 07:37:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=90.53, batch_id=null, cost_breakdown={synthesizer=86.77, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=86.77}, llm=3.763, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.035, extraction=0, conversation=2.803, hangup=0.925}}, created_at=2025-11-09T07:37:26.688729, scheduled_at=2025-11-09T07:37:26.688701, custom_extractions=null, telephony_data={duration=0.0, to_number=+918890350022, provider_call_id=93771fc1-4854-4800-8779-0f2e18611c13, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918890350022, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:56:46, callback_request_id=null, is_callback=null, fullName=SUKH, resume_review_id=6910420818c341037892500c, reviewDetails={overallScore={score=52.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear structure, making it difficult to identify essential sections like Education and Experience at first glance. Proper formatting and structure could enhance readability and present your qualifications more clearly., score=56, readability=The resume's readability is compromised by the haphazard placement of text. Consider utilizing headers and bullet points for better clarity and flow of information., essentialSectionsPresence=Important sections like Experience and Education are not highlighted properly. Ensure these sections are separated and clearly labeled to improve the flow of information., scale=100}, atsReadabilityScore={feedback=The formatting and disorganization of the resume potentially render it ATS unfriendly. Simplified formatting with consistent section titles could improve ATS parsing effectiveness., score=54, scale=100, keyElementsReadableByATS=Key elements such as headings or design patterns are difficult for ATS systems to interpret, with potential missing keywords for industry roles. Ensure these are highlighted and clearly identified for optimal ATS compatibility.}, impact={feedback=The resume lacks quantifiable achievements, reducing its impact. Consider including numbers or percentages to measure success in your roles to enhance its persuading power., score=52, spellCheck=The resume contains several spelling errors which detract from its professionalism. Conduct a thorough spell check to ensure all entries are correct., bulletPointsUsage=Bullet points are not utilized throughout, making it difficult to quickly assess skills and achievements. Incorporating bullet points with concise descriptions could improve information delivery., weakActionVerbs=The language in your resume utilizes weak action verbs which fail to convey a strong impact. Strong, varied action verbs can better showcase your capabilities and accomplishments., scale=100, quantifyingImpact=The resume fails to quantify results and impacts in each role. Including metrics or numbers alongside your responsibilities would add significant value., repetitionAvoidance=The use of repetitive phrases undermines the effectiveness of the resume. Try varying your language and focus on different aspects of your skills and achievements for each role., accomplishmentLanguage=There's a lack of accomplishment-oriented language throughout the resume. Focus on using language that emphasizes achievements and contributions rather than just listing duties.}, crispness={feedback=The length of the resume is excessive considering the repetitive information and the number of roles included. Streamlining content will help highlight the most relevant experience and skills., resumeLength=At over two pages, your resume's length is excessive for the amount of experience and often redundant information present. Aim for brevity to maintain engagement., score=48, bulletPointsCount=Currently, the resume lacks bullet points altogether, leading to dense blocks of text. Implement concise bullet points to create an easier read and highlight key points., fillerWords=There is a significant presence of filler words and phrases which dilutes the resume's message. Removing unnecessary words will add to the crispness and directness of your statements., bulletPointLength=Bullet points, when used, should remain succinct and to the point. Focus on delivering the essential information clearly without extraneous details., scale=100}, qualityAddOn={feedback=The resume employs excessive buzzwords and lacks specific achievements, which could be overwhelming to potential employers. Replace these with specific examples of accomplishments and tailored language., score=53, buzzwordsCliches=The use of generic buzzwords like 'perfect' and 'flexible' do not provide value to your resume. Focus on demonstrating these qualities through specific achievements or results instead., datesFormatting=Date formatting throughout the resume is inconsistent and makes following career progression difficult. Align all dates with a standard format., activeVoice=The passive voice predominates in your resume's language. Convert to active voice for more engaging and forceful representations of your roles and achievements., scale=100, personalPronounsUsage=The use of personal pronouns in a resume is unnecessary and can clutter the narrative. Focus on concise, third-person statements to maintain professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SUKH?
user:  hello
assistant:  Hi SUKH, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! I saw your resume review score came in at fifty two point six out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity to fix what’s holding you back. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  right now i am working in a u bank
assistant:  Got it, you’re currently with a U bank. So, are you looking to move up within banking, switch to a different role, or maybe explore something outside finance? What’s driving you to update your resume now?
user:  like
assistant:   Totally
user:  thirty percent hike
assistant: Ah, aiming for that thirty percent hike— love the ambition! That’s exactly
user:  yes yes
assistant: Perfect! Now, here’s the thing— your current resume score shows some big gaps that could be costing you those higher offers. For example
user:  i mean government government opportunities preparation like
assistant: Ah, government jobs— got it! Those
user:  yes yes
assistant:  Okay, government roles usually need resumes that are super clear, well-structured, and highlight your achievements with solid facts. Your current resume’s layout and impact score show it’s missing that crisp, focused punch recruiters look for. 

If you don’t fix this, your resume might just get lost in the pile or rejected by those strict screening systems. How long have you been preparing for these government opportunities?
user:  yes ma'am
assistant: Thanks for that! Just to be clear— how soon are you planning to apply for these government roles? The sooner you get your resume
user:  no no
assistant:  Gotcha
user:  right now am working in a new bank branch
assistant:  Okay
user:  a role of role of a business manager
assistant:  Nice, business manager role— that’s a solid position with great growth potential. So, your goal is to get a better role or hike either within this bank or maybe in government jobs, right? 

Here’s the thing— your current resume isn’t showing off your skills and achievements in a way that grabs attention. That’s why the score is low and why you might be missing out on those interview calls. 

If you keep sending out the same resume, how long do you think it’ll take to get the kind of job or hike you want?
user:  you're good right
assistant: Thanks, SUKH! I’m here to help you get where you want to go. But the real question is— are you ready to take action and turn that resume from a roadblock into your biggest career asset? Because
user:  i am ready for anytime
assistant:  Love that energy, SUKH! Being ready is half the battle won. Now, imagine having a resume that’s sharp, clear, and tailored exactly for the roles you want—whether it’s that business manager spot or a government gig. 

That kind of resume doesn’t just get seen; it gets you interviews. And interviews are where the real opportunities start. 

What’s holding you back from making that upgrade right now?
user:  increase your income increase my income
assistant:  Absolutely, SUKH! That’s the goal—boosting your income by landing the right job. But here’s the catch: without a resume that truly sells your value, those higher-paying roles might stay out of reach. 

Your current resume’s missing the punch to showcase your achievements and impact, which employers want to see before they offer that hike. 

So, if you don’t fix it now, how long do you think it’ll take to get that income jump you’re aiming for?
user:  yes
assistant:  Exactly! Waiting too long means missing out on better offers and promotions. Every day with a weak resume is a day you’re leaving money on the table. 

Now, imagine having a resume that’s tailored, powerful, and ready to grab recruiters’ attention instantly. That’s what moves the needle. 

Are you ready to invest in yourself and make that change happen today?
user:  repeat again
assistant:   Sure thing! Here’s the deal— every day you wait with a weak resume, you’re missing out on better job offers and higher pay. Your current resume isn’t showing your true value, so recruiters might just pass you by. 

But if you upgrade your resume to be clear, powerful, and tailored to the jobs you want, you’ll start getting more
user:  upgrade this resume is upgrade
assistant:   Exactly, SUKH! Upgrading your resume means transforming it from what it is now—confusing, weak, and easy to overlook—into a sharp, clear, and powerful document that highlights your skills and achievements. 

It’s the difference between getting ignored and getting called for interviews that lead to better jobs and higher pay. 

So, are you ready to make that upgrade and start seeing real results?
user:  i am ready to upgrade
assistant:  That’s what I love to hear, SUKH! Taking this step is investing in your future—getting you closer to that thirty percent hike and the career growth you want. 

I’ll help you get a resume that stands out, gets noticed by recruiters, and opens doors to the right opportunities. 

Let’s get started and make this happen for you!
user:  i'm ready madam
assistant:  Awesome, SUKH! I’m thrilled you’re ready. I’ll guide you through the next steps to get your upgraded resume tailored perfectly for your goals. 

Just to confirm, the package includes ten AI-powered, job-customized resumes, personalized cover letters, premium templates, interview prep, LinkedIn review, and more—all for Rupees two thousand nine hundred ninety nine plus GST. 

Shall we proceed and get your transformation started right now?
user:  started
assistant:  Perfect
user:  eighteen thousand six hundred
assistant:   Hey SUKH, I get where you’re coming from, but the package is already heavily discounted from its actual value of over eighteen thousand six hundred rupees to just Rupees two thousand nine hundred ninety nine plus GST. 

This is a smart investment to boost your career and income. If you want, I can connect you with a human expert who might be able to discuss any special offers. When would be a good time for you—today or tomorrow?
user:  tomorrow tomorrow
assistant:   Great, SUKH! I’ll arrange for a human expert to call you tomorrow. What time works best for you—morning or afternoon?
user:  afternoon
assistant:   Perfect! I’ve scheduled a call for tomorrow afternoon with one of our human experts. They’ll reach out to you to discuss any special offers and help you get started. 

Meanwhile, if you have any questions or want to get started sooner, just let me know! Looking forward to helping you boost your
, updated_at=2025-11-09T07:45:42.082904, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:45:42, id=60664c8a-5ada-4728-9e48-66e1396e01aa, campaign_id=null, summary=The conversation was between a user named SUKH and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming SUKH's resume to increase his chances of getting more interview calls. SUKH is currently working as a business manager at a U bank and is looking for a 30% salary hike, as well as opportunities in government jobs.

Anita highlighted that SUKH's resume score was low, indicating gaps that could hinder his job search. She emphasized the importance of having a well-structured resume that showcases his achievements. SUKH expressed readiness to upgrade his resume, and Anita presented a package that includes various services for a discounted price.

SUKH showed interest in proceeding with the upgrade but mentioned a higher amount he had in mind. Anita clarified the package's value and offered to connect him with a human expert to discuss any special offers. They agreed to schedule a call for the following afternoon to continue the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=474.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=8693, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=8677, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=192, input=1511}, azure_gpt-4_1-mini={output=1842, input=62749}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=192, input=1511, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1842, input=62749, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=154, input=61434, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:37:26, status=call-disconnected}

{created_at_str=2025-11-09 07:37:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T07:37:26.688729, scheduled_at=2025-11-09T07:37:26.688701, custom_extractions=null, telephony_data={duration=0.0, to_number=+918890350022, provider_call_id=93771fc1-4854-4800-8779-0f2e18611c13, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918890350022, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:56:46, callback_request_id=null, is_callback=null, fullName=SUKH, resume_review_id=6910420818c341037892500c, reviewDetails={overallScore={score=52.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear structure, making it difficult to identify essential sections like Education and Experience at first glance. Proper formatting and structure could enhance readability and present your qualifications more clearly., score=56, readability=The resume's readability is compromised by the haphazard placement of text. Consider utilizing headers and bullet points for better clarity and flow of information., essentialSectionsPresence=Important sections like Experience and Education are not highlighted properly. Ensure these sections are separated and clearly labeled to improve the flow of information., scale=100}, atsReadabilityScore={feedback=The formatting and disorganization of the resume potentially render it ATS unfriendly. Simplified formatting with consistent section titles could improve ATS parsing effectiveness., score=54, scale=100, keyElementsReadableByATS=Key elements such as headings or design patterns are difficult for ATS systems to interpret, with potential missing keywords for industry roles. Ensure these are highlighted and clearly identified for optimal ATS compatibility.}, impact={feedback=The resume lacks quantifiable achievements, reducing its impact. Consider including numbers or percentages to measure success in your roles to enhance its persuading power., score=52, spellCheck=The resume contains several spelling errors which detract from its professionalism. Conduct a thorough spell check to ensure all entries are correct., bulletPointsUsage=Bullet points are not utilized throughout, making it difficult to quickly assess skills and achievements. Incorporating bullet points with concise descriptions could improve information delivery., weakActionVerbs=The language in your resume utilizes weak action verbs which fail to convey a strong impact. Strong, varied action verbs can better showcase your capabilities and accomplishments., scale=100, quantifyingImpact=The resume fails to quantify results and impacts in each role. Including metrics or numbers alongside your responsibilities would add significant value., repetitionAvoidance=The use of repetitive phrases undermines the effectiveness of the resume. Try varying your language and focus on different aspects of your skills and achievements for each role., accomplishmentLanguage=There's a lack of accomplishment-oriented language throughout the resume. Focus on using language that emphasizes achievements and contributions rather than just listing duties.}, crispness={feedback=The length of the resume is excessive considering the repetitive information and the number of roles included. Streamlining content will help highlight the most relevant experience and skills., resumeLength=At over two pages, your resume's length is excessive for the amount of experience and often redundant information present. Aim for brevity to maintain engagement., score=48, bulletPointsCount=Currently, the resume lacks bullet points altogether, leading to dense blocks of text. Implement concise bullet points to create an easier read and highlight key points., fillerWords=There is a significant presence of filler words and phrases which dilutes the resume's message. Removing unnecessary words will add to the crispness and directness of your statements., bulletPointLength=Bullet points, when used, should remain succinct and to the point. Focus on delivering the essential information clearly without extraneous details., scale=100}, qualityAddOn={feedback=The resume employs excessive buzzwords and lacks specific achievements, which could be overwhelming to potential employers. Replace these with specific examples of accomplishments and tailored language., score=53, buzzwordsCliches=The use of generic buzzwords like 'perfect' and 'flexible' do not provide value to your resume. Focus on demonstrating these qualities through specific achievements or results instead., datesFormatting=Date formatting throughout the resume is inconsistent and makes following career progression difficult. Align all dates with a standard format., activeVoice=The passive voice predominates in your resume's language. Convert to active voice for more engaging and forceful representations of your roles and achievements., scale=100, personalPronounsUsage=The use of personal pronouns in a resume is unnecessary and can clutter the narrative. Focus on concise, third-person statements to maintain professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T07:37:39.469531, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:37:39, id=60664c8a-5ada-4728-9e48-66e1396e01aa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:37:26, status=in-progress}

{created_at_str=2025-11-09 07:37:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T07:37:26.688729, scheduled_at=2025-11-09T07:37:26.688701, custom_extractions=null, telephony_data={duration=0.0, to_number=+918890350022, provider_call_id=93771fc1-4854-4800-8779-0f2e18611c13, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918890350022, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:56:46, callback_request_id=null, is_callback=null, fullName=SUKH, resume_review_id=6910420818c341037892500c, reviewDetails={overallScore={score=52.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear structure, making it difficult to identify essential sections like Education and Experience at first glance. Proper formatting and structure could enhance readability and present your qualifications more clearly., score=56, readability=The resume's readability is compromised by the haphazard placement of text. Consider utilizing headers and bullet points for better clarity and flow of information., essentialSectionsPresence=Important sections like Experience and Education are not highlighted properly. Ensure these sections are separated and clearly labeled to improve the flow of information., scale=100}, atsReadabilityScore={feedback=The formatting and disorganization of the resume potentially render it ATS unfriendly. Simplified formatting with consistent section titles could improve ATS parsing effectiveness., score=54, scale=100, keyElementsReadableByATS=Key elements such as headings or design patterns are difficult for ATS systems to interpret, with potential missing keywords for industry roles. Ensure these are highlighted and clearly identified for optimal ATS compatibility.}, impact={feedback=The resume lacks quantifiable achievements, reducing its impact. Consider including numbers or percentages to measure success in your roles to enhance its persuading power., score=52, spellCheck=The resume contains several spelling errors which detract from its professionalism. Conduct a thorough spell check to ensure all entries are correct., bulletPointsUsage=Bullet points are not utilized throughout, making it difficult to quickly assess skills and achievements. Incorporating bullet points with concise descriptions could improve information delivery., weakActionVerbs=The language in your resume utilizes weak action verbs which fail to convey a strong impact. Strong, varied action verbs can better showcase your capabilities and accomplishments., scale=100, quantifyingImpact=The resume fails to quantify results and impacts in each role. Including metrics or numbers alongside your responsibilities would add significant value., repetitionAvoidance=The use of repetitive phrases undermines the effectiveness of the resume. Try varying your language and focus on different aspects of your skills and achievements for each role., accomplishmentLanguage=There's a lack of accomplishment-oriented language throughout the resume. Focus on using language that emphasizes achievements and contributions rather than just listing duties.}, crispness={feedback=The length of the resume is excessive considering the repetitive information and the number of roles included. Streamlining content will help highlight the most relevant experience and skills., resumeLength=At over two pages, your resume's length is excessive for the amount of experience and often redundant information present. Aim for brevity to maintain engagement., score=48, bulletPointsCount=Currently, the resume lacks bullet points altogether, leading to dense blocks of text. Implement concise bullet points to create an easier read and highlight key points., fillerWords=There is a significant presence of filler words and phrases which dilutes the resume's message. Removing unnecessary words will add to the crispness and directness of your statements., bulletPointLength=Bullet points, when used, should remain succinct and to the point. Focus on delivering the essential information clearly without extraneous details., scale=100}, qualityAddOn={feedback=The resume employs excessive buzzwords and lacks specific achievements, which could be overwhelming to potential employers. Replace these with specific examples of accomplishments and tailored language., score=53, buzzwordsCliches=The use of generic buzzwords like 'perfect' and 'flexible' do not provide value to your resume. Focus on demonstrating these qualities through specific achievements or results instead., datesFormatting=Date formatting throughout the resume is inconsistent and makes following career progression difficult. Align all dates with a standard format., activeVoice=The passive voice predominates in your resume's language. Convert to active voice for more engaging and forceful representations of your roles and achievements., scale=100, personalPronounsUsage=The use of personal pronouns in a resume is unnecessary and can clutter the narrative. Focus on concise, third-person statements to maintain professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T07:37:32.747451, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:37:32, id=60664c8a-5ada-4728-9e48-66e1396e01aa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:37:26, status=ringing}

{created_at_str=2025-11-09 07:37:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T07:37:26.688729, scheduled_at=2025-11-09T07:37:26.688701, custom_extractions=null, telephony_data={duration=0.0, to_number=+918890350022, provider_call_id=93771fc1-4854-4800-8779-0f2e18611c13, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918890350022, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:56:46, callback_request_id=null, is_callback=null, fullName=SUKH, resume_review_id=6910420818c341037892500c, reviewDetails={overallScore={score=52.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear structure, making it difficult to identify essential sections like Education and Experience at first glance. Proper formatting and structure could enhance readability and present your qualifications more clearly., score=56, readability=The resume's readability is compromised by the haphazard placement of text. Consider utilizing headers and bullet points for better clarity and flow of information., essentialSectionsPresence=Important sections like Experience and Education are not highlighted properly. Ensure these sections are separated and clearly labeled to improve the flow of information., scale=100}, atsReadabilityScore={feedback=The formatting and disorganization of the resume potentially render it ATS unfriendly. Simplified formatting with consistent section titles could improve ATS parsing effectiveness., score=54, scale=100, keyElementsReadableByATS=Key elements such as headings or design patterns are difficult for ATS systems to interpret, with potential missing keywords for industry roles. Ensure these are highlighted and clearly identified for optimal ATS compatibility.}, impact={feedback=The resume lacks quantifiable achievements, reducing its impact. Consider including numbers or percentages to measure success in your roles to enhance its persuading power., score=52, spellCheck=The resume contains several spelling errors which detract from its professionalism. Conduct a thorough spell check to ensure all entries are correct., bulletPointsUsage=Bullet points are not utilized throughout, making it difficult to quickly assess skills and achievements. Incorporating bullet points with concise descriptions could improve information delivery., weakActionVerbs=The language in your resume utilizes weak action verbs which fail to convey a strong impact. Strong, varied action verbs can better showcase your capabilities and accomplishments., scale=100, quantifyingImpact=The resume fails to quantify results and impacts in each role. Including metrics or numbers alongside your responsibilities would add significant value., repetitionAvoidance=The use of repetitive phrases undermines the effectiveness of the resume. Try varying your language and focus on different aspects of your skills and achievements for each role., accomplishmentLanguage=There's a lack of accomplishment-oriented language throughout the resume. Focus on using language that emphasizes achievements and contributions rather than just listing duties.}, crispness={feedback=The length of the resume is excessive considering the repetitive information and the number of roles included. Streamlining content will help highlight the most relevant experience and skills., resumeLength=At over two pages, your resume's length is excessive for the amount of experience and often redundant information present. Aim for brevity to maintain engagement., score=48, bulletPointsCount=Currently, the resume lacks bullet points altogether, leading to dense blocks of text. Implement concise bullet points to create an easier read and highlight key points., fillerWords=There is a significant presence of filler words and phrases which dilutes the resume's message. Removing unnecessary words will add to the crispness and directness of your statements., bulletPointLength=Bullet points, when used, should remain succinct and to the point. Focus on delivering the essential information clearly without extraneous details., scale=100}, qualityAddOn={feedback=The resume employs excessive buzzwords and lacks specific achievements, which could be overwhelming to potential employers. Replace these with specific examples of accomplishments and tailored language., score=53, buzzwordsCliches=The use of generic buzzwords like 'perfect' and 'flexible' do not provide value to your resume. Focus on demonstrating these qualities through specific achievements or results instead., datesFormatting=Date formatting throughout the resume is inconsistent and makes following career progression difficult. Align all dates with a standard format., activeVoice=The passive voice predominates in your resume's language. Convert to active voice for more engaging and forceful representations of your roles and achievements., scale=100, personalPronounsUsage=The use of personal pronouns in a resume is unnecessary and can clutter the narrative. Focus on concise, third-person statements to maintain professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T07:37:31.8157, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:37:31, id=60664c8a-5ada-4728-9e48-66e1396e01aa, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:37:26, status=initiated}
Context Details
{recipient_phone_number=+918890350022, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:56:46, callback_request_id=null, is_callback=null, fullName=SUKH, resume_review_id=6910420818c341037892500c, parentBolnaId=null, attemptType=null}, resume_review_id=null}