Call Details

Bolna ID: 49f5b34c-9791-44f0-b1b0-f323c99476ee

Phone: +917837280801

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 65.60s

Cost: ₹10.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-09 12:40:24

Ended:
Not set

Last Processed:
2025-11-09 12:43:24

Last Retry At:
2025-11-09 12:43:24

Next Retry Scheduled:
2025-11-09 12:46:46

Next Call Scheduled:
2025-11-09 12:46:46

Call Timeline 10
2025-11-09 12:40:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 12:40:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:40:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:40:35
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:41:46
COMPLETED MAIN
CALLBACK_UPDATE
₹14.26
Duration: 65.60s
2025-11-09 12:41:46
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-09 12:41:46
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-09 12:41:59
COMPLETED MAIN
CALLBACK_UPDATE
₹10.50
Duration: 65.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Call Back Later, disposition_3=Client Will Contact}}}
2025-11-09 12:43:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 12:43:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-09 12:43:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 12:43:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Rajat, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  not right now
assistant:  No worries, Rajat! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about how to turn your resume around and get you those interviews.
user:  i'm not
assistant:  Hey
user:  for this call
assistant:  Got
user:  but it's time i'll let you know just drop your contact i'll let you know if you have any of your services okay
assistant:  Totally understand, Rajat! Here’s my number: +918031274410. Just ping me whenever you’re ready to chat about boosting your resume. Meanwhile, if you have any quick questions, I’m here. Looking forward to helping you shine when the time’s right!
assistant: Call will now disconnect
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user:  yes
assistant:  Hi Rajat, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  not right now
assistant:  No worries, Rajat! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about how to turn your resume around and get you those interviews.
user:  i'm not
assistant:  Hey
user:  for this call
assistant:  Got
user:  but it's time i'll let you know just drop your contact i'll let you know if you have any of your services okay
assistant:  Totally understand, Rajat! Here’s my number: +918031274410. Just ping me whenever you’re ready to chat about boosting your resume. Meanwhile, if you have any quick questions, I’m here. Looking forward to helping you shine when the time’s right!
assistant: Call will now disconnect
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Maintaining this aspect supports professional formatting.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T07:10:32.338904, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:10:32, id=49f5b34c-9791-44f0-b1b0-f323c99476ee, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:10:26, status=ringing}

{created_at_str=2025-11-09 07:10:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T07:10:26.082999, scheduled_at=2025-11-09T07:10:26.082974, custom_extractions=null, telephony_data={duration=0.0, to_number=+917837280801, provider_call_id=2580238f-1669-4338-8ef4-68a2df5f61cf, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917837280801, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:30:20, callback_request_id=null, is_callback=null, fullName=Rajat, resume_review_id=69103bd918c3410378924ef9, reviewDetails={overallScore={score=57.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume could be more structured to enhance readability. Consider grouping similar sections together for a cohesive flow., score=60, readability=The readability is hindered by inconsistent formatting and spacing, which can confuse ATS systems. Improving font consistency and spacing will enhance readability., essentialSectionsPresence=While essential sections like Experience and Education are included, they need to be in reverse chronological order to highlight recent roles. The Personal Details section could be omitted or minimized., scale=100}, atsReadabilityScore={feedback=The resume's ATS compatibility is moderate, but can be improved with better keyword integration and organization. Clear section headings and consistent formatting aids ATS., score=60, scale=100, keyElementsReadableByATS=Key sections are generally ATS-readable but appear cluttered with information. Streamlining headers and ensuring ATS-friendly formatting will enhance visibility.}, impact={feedback=Overall, the resume lacks strong impact due to insufficient quantification of achievements. A focus on stronger action verbs and concrete results would enhance the narrative., score=58, spellCheck=The resume appears free from major spelling errors, but a detailed proofread could catch minor grammatical issues that affect professionalism., bulletPointsUsage=The bullet points successfully break down responsibilities but are quite dense. Simplifying them and focusing on one idea per bullet can enhance clarity., weakActionVerbs=Some action verbs used are notably weak and passive, such as 'helping'. Replacing with direct verbs like 'facilitated' or 'achieved' would be more dynamic., scale=100, quantifyingImpact=Currently, there is little use of quantitative data to demonstrate impact. Introducing specific metrics, like 'improved efficiency by 20%', would be beneficial., repetitionAvoidance=There is some repetition in the descriptions across roles, which could be condensed. Ensuring varied vocabulary would improve the narrative., accomplishmentLanguage=The language used tends to focus more on duties than accomplishments. Shifting to a results-oriented perspective highlighting achievements is recommended.}, crispness={feedback=Crispness is lacking, with excessive details diluting the key points of experience. Conciseness should be a priority to keep the resume engaging., resumeLength=The resume contains unnecessary details that lead to a length slightly longer than optimal for this level of experience. Trimming it down to one or two pages with focused content will improve it., score=55, bulletPointsCount=The number of bullet points per job is appropriate but could be trimmed by merging duplicate functions. Focusing on impactful responsibilities would be useful., fillerWords=The presence of filler words reduces the effectiveness of certain statements. Eliminating words that do not add value will contribute to a more powerful resume., bulletPointLength=Several bullet points are lengthy, and brevity should be applied for clarity. Ensuring each bullet is concise and direct would strengthen the resume., scale=100}, qualityAddOn={feedback=The resume tends to use several buzzwords that could be replaced with precise achievements. Style consistency and clarity need improvement., score=56, buzzwordsCliches=Buzzwords like 'progressive' and general phrases should be switched with detailed examples. More industry-specific language will add value., datesFormatting=Date formatting lacks uniformity, which can distract from the easy digestibility of the timeline of experience. Consistent formatting will improve clarity., activeVoice=The resume would benefit from more active voice, as some sentences are passive. Ensuring that the language is direct and active can enhance engagement., scale=100, personalPronounsUsage=The use of personal pronouns is minimal, which is suitable for professional resumes. Maintaining this aspect supports professional formatting.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T07:10:31.091781, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 07:10:31, id=49f5b34c-9791-44f0-b1b0-f323c99476ee, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 07:10:26, status=initiated}
Context Details
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