Call Details

Bolna ID: 60ce792a-e291-42ac-9b91-c473852b5cac

Phone: +917021479600

From: N/A

Status: completed

Processing: COMPLETED

Duration: 16.60s

Cost: ₹3.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-09 12:30:26

Last Retry At:
2025-11-09 12:30:26

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-11-09 12:28:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 12:28:27
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:28:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:28:36
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:28:56
COMPLETED MAIN
CALLBACK_UPDATE
₹0.48
Duration: 16.60s
2025-11-09 12:29:08
COMPLETED MAIN
CALLBACK_UPDATE
₹3.50
Duration: 16.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=, disposition_3=}}}
2025-11-09 12:30:26
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 12:30:26, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=3.5, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.48}, llm=0.001, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.5, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=15.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/5dcee45b-a52e-44e3-889b-3f80bcf380f6.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918031274410, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
assistant: Call will now disconnect
, updated_at=2025-11-09T06:59:08.372551, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:59:08, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then indicating that the call would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Answer", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=16.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=21, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=21, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=completed}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.48, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.48}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
assistant: Call will now disconnect
, updated_at=2025-11-09T06:58:56.526499, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:56, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then indicating that the call would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=16.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=21, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=21, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=call-disconnected}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:58:36.919181, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:36, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=in-progress}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:58:28.442789, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:28, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=ringing}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:58:27.282321, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:27, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=initiated}
Context Details
{recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}