Call Details

Bolna ID: f3b2ec5d-311e-43cd-923c-b95295f56b1d

Phone: +917021479600

From: +918031274410

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-09 12:16:26

Ended:
Not set

Last Processed:
2025-11-09 12:30:26

Last Retry At:
2025-11-09 12:30:26

Next Retry Scheduled:
2025-11-09 12:27:43

Next Call Scheduled:
2025-11-09 12:27:43

Call Timeline 18
2025-11-09 12:16:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 12:16:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:16:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:16:52
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:16:52
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-09 12:16:52
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-09 12:22:28
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b2a0e0a7-6636-4e92-b307-05a7376689d0}
2025-11-09 12:22:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b2a0e0a7-6636-4e92-b307-05a7376689d0, status=BUSY}
2025-11-09 12:22:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-09 12:22:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b2a0e0a7-6636-4e92-b307-05a7376689d0}
2025-11-09 12:28:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac}
2025-11-09 12:28:56
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac, status=COMPLETED}
2025-11-09 12:28:56
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac}
2025-11-09 12:28:56
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac}
2025-11-09 12:29:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac, status=COMPLETED}
2025-11-09 12:29:08
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac}
2025-11-09 12:29:08
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=60ce792a-e291-42ac-9b91-c473852b5cac}
2025-11-09 12:30:26
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 12:30:26, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=3.5, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.48}, llm=0.001, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.5, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=15.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/5dcee45b-a52e-44e3-889b-3f80bcf380f6.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918031274410, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
assistant: Call will now disconnect
, updated_at=2025-11-09T06:59:08.372551, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:59:08, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then indicating that the call would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Answer", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=16.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=21, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=21, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=completed}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.48, batch_id=null, cost_breakdown={synthesizer=0.48, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.48}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
assistant: Call will now disconnect
, updated_at=2025-11-09T06:58:56.526499, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:56, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then indicating that the call would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=16.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=21, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=21, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=call-disconnected}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:58:36.919181, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:36, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=in-progress}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:58:28.442789, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:28, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=ringing}

{created_at_str=2025-11-09 06:58:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:58:25.783405, scheduled_at=2025-11-09T06:58:25.783379, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=a5e05d5a-637e-411f-8e6f-ca5ea597b5d5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:58:27.282321, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:58:27, id=60ce792a-e291-42ac-9b91-c473852b5cac, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:58:25, status=initiated}

{created_at_str=2025-11-09 06:52:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:52:28.74546, scheduled_at=2025-11-09T06:52:28.745435, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=d4235a90-6a96-4fc2-92a1-299230c67b6e, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:52:43.011846, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:52:43, id=b2a0e0a7-6636-4e92-b307-05a7376689d0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:52:28, status=busy}

{created_at_str=2025-11-09 06:52:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:52:28.74546, scheduled_at=2025-11-09T06:52:28.745435, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=d4235a90-6a96-4fc2-92a1-299230c67b6e, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:52:32.358753, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:52:32, id=b2a0e0a7-6636-4e92-b307-05a7376689d0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:52:28, status=ringing}

{created_at_str=2025-11-09 06:52:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:52:28.74546, scheduled_at=2025-11-09T06:52:28.745435, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=d4235a90-6a96-4fc2-92a1-299230c67b6e, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f3b2ec5d-311e-43cd-923c-b95295f56b1d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:52:31.271684, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:52:31, id=b2a0e0a7-6636-4e92-b307-05a7376689d0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:52:28, status=initiated}

{created_at_str=2025-11-09 06:46:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:46:27.854609, scheduled_at=2025-11-09T06:46:27.854584, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=5ea7e8d6-eab6-4de6-ae2b-9d2167456c3a, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:05:37, callback_request_id=null, is_callback=null, fullName=AKASH, resume_review_id=691036169f941c720e752133, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes key sections like Experience and Education, which are essential for evaluating professional background, and is concise overall., score=62, readability=The overall readability of the resume is slightly hindered by the lack of clear formatting distinctions between different sections. Using clear headings and bullet points could enhance readability significantly., essentialSectionsPresence=Essential sections like Experience and Education are present, along with contact details and additional information. However, an Objective section and Skills are included, which are not mandatory but can add value if well-structured., scale=100}, atsReadabilityScore={feedback=The resume is fairly ATS-friendly, but could benefit from more keyword inclusion relevant to the target roles. Tailoring the resume to include job-specific keywords could improve ranking by ATS systems., score=66, scale=100, keyElementsReadableByATS=The key elements such as personal information and employment history are present. However, ensuring more role-specific keywords are embedded is crucial for ATS readability improvement.}, impact={feedback=The resume lacks quantifiable achievements, which impacts its overall effectiveness. Incorporating more metrics or specific accomplishments could greatly enhance the punch., score=58, spellCheck=The resume appears to be free of spelling errors, but there are areas with unclear syntax that need attention. This includes running sentences that might confuse readers., bulletPointsUsage=The bullet points are used to list responsibilities, but not effectively used to highlight achievements. Ensuring each point has a specific focus can make a more compelling case., weakActionVerbs=The presence of weak action verbs diminishes the resume's effectiveness. Stronger verbs would better communicate the candidate's dynamic impact., scale=100, quantifyingImpact=There is a lack of quantifiable data in the resume. Including figures, percentages, or specific results would increase the impact., repetitionAvoidance=Repetitive phrases and duties are noted throughout the document, especially in job roles where tasks overlap. Varying language and focusing on unique achievements per role could help., accomplishmentLanguage=The resume does not consistently use accomplishment-oriented language, with an emphasis more on responsibilities than outcomes. Shifting focus towards results would strengthen it.}, crispness={feedback=The resume's length is somewhat appropriate, but there is more detail than necessary, especially within roles. Streamlining the information by focusing on key achievements is recommended., resumeLength=While the document's length isn't excessive, trimming redundant or less impactful responsibilities could make it more concise., score=55, bulletPointsCount=The number of bullet points isn't overwhelming, but ensuring each serves a clear purpose without redundancy is crucial., fillerWords=The presence of filler words dilutes the document's strength. Reducing these would increase clarity and focus., bulletPointLength=Some bullet points are verbose and could be condensed to highlight key achievements succinctly. Shortening sentences would improve readability and impact., scale=100}, qualityAddOn={feedback=Buzzwords and clichés like 'customer-focused' are prevalent and should be replaced with specific results or examples. The resume's format needs consistency in style and presentation., score=60, buzzwordsCliches=The use of generic terms such as 'customer service skills' doesn't convey unique value. Including specific details or examples can help offset this issue., datesFormatting=Dates are inconsistently formatted, making timelines hard to follow in some sections. Consistent formatting of dates across all entries would enhance readability., activeVoice=Resumes generally maintain an active voice, but stronger, clearer actions can be incorporated for better impact., scale=100, personalPronounsUsage=There is an absence of personal pronouns, which fits professional standards for resumes. Continuation of this practice is advised.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:46:52.89387, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:46:52, id=f3b2ec5d-311e-43cd-923c-b95295f56b1d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:46:27, status=busy}

{created_at_str=2025-11-09 06:46:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:46:27.854609, scheduled_at=2025-11-09T06:46:27.854584, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=5ea7e8d6-eab6-4de6-ae2b-9d2167456c3a, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:05:37, callback_request_id=null, is_callback=null, fullName=AKASH, resume_review_id=691036169f941c720e752133, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes key sections like Experience and Education, which are essential for evaluating professional background, and is concise overall., score=62, readability=The overall readability of the resume is slightly hindered by the lack of clear formatting distinctions between different sections. Using clear headings and bullet points could enhance readability significantly., essentialSectionsPresence=Essential sections like Experience and Education are present, along with contact details and additional information. However, an Objective section and Skills are included, which are not mandatory but can add value if well-structured., scale=100}, atsReadabilityScore={feedback=The resume is fairly ATS-friendly, but could benefit from more keyword inclusion relevant to the target roles. Tailoring the resume to include job-specific keywords could improve ranking by ATS systems., score=66, scale=100, keyElementsReadableByATS=The key elements such as personal information and employment history are present. However, ensuring more role-specific keywords are embedded is crucial for ATS readability improvement.}, impact={feedback=The resume lacks quantifiable achievements, which impacts its overall effectiveness. Incorporating more metrics or specific accomplishments could greatly enhance the punch., score=58, spellCheck=The resume appears to be free of spelling errors, but there are areas with unclear syntax that need attention. This includes running sentences that might confuse readers., bulletPointsUsage=The bullet points are used to list responsibilities, but not effectively used to highlight achievements. Ensuring each point has a specific focus can make a more compelling case., weakActionVerbs=The presence of weak action verbs diminishes the resume's effectiveness. Stronger verbs would better communicate the candidate's dynamic impact., scale=100, quantifyingImpact=There is a lack of quantifiable data in the resume. Including figures, percentages, or specific results would increase the impact., repetitionAvoidance=Repetitive phrases and duties are noted throughout the document, especially in job roles where tasks overlap. Varying language and focusing on unique achievements per role could help., accomplishmentLanguage=The resume does not consistently use accomplishment-oriented language, with an emphasis more on responsibilities than outcomes. Shifting focus towards results would strengthen it.}, crispness={feedback=The resume's length is somewhat appropriate, but there is more detail than necessary, especially within roles. Streamlining the information by focusing on key achievements is recommended., resumeLength=While the document's length isn't excessive, trimming redundant or less impactful responsibilities could make it more concise., score=55, bulletPointsCount=The number of bullet points isn't overwhelming, but ensuring each serves a clear purpose without redundancy is crucial., fillerWords=The presence of filler words dilutes the document's strength. Reducing these would increase clarity and focus., bulletPointLength=Some bullet points are verbose and could be condensed to highlight key achievements succinctly. Shortening sentences would improve readability and impact., scale=100}, qualityAddOn={feedback=Buzzwords and clichés like 'customer-focused' are prevalent and should be replaced with specific results or examples. The resume's format needs consistency in style and presentation., score=60, buzzwordsCliches=The use of generic terms such as 'customer service skills' doesn't convey unique value. Including specific details or examples can help offset this issue., datesFormatting=Dates are inconsistently formatted, making timelines hard to follow in some sections. Consistent formatting of dates across all entries would enhance readability., activeVoice=Resumes generally maintain an active voice, but stronger, clearer actions can be incorporated for better impact., scale=100, personalPronounsUsage=There is an absence of personal pronouns, which fits professional standards for resumes. Continuation of this practice is advised.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:46:34.399783, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:46:34, id=f3b2ec5d-311e-43cd-923c-b95295f56b1d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:46:27, status=ringing}

{created_at_str=2025-11-09 06:46:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:46:27.854609, scheduled_at=2025-11-09T06:46:27.854584, custom_extractions=null, telephony_data={duration=0.0, to_number=+917021479600, provider_call_id=5ea7e8d6-eab6-4de6-ae2b-9d2167456c3a, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:05:37, callback_request_id=null, is_callback=null, fullName=AKASH, resume_review_id=691036169f941c720e752133, reviewDetails={overallScore={score=60.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes key sections like Experience and Education, which are essential for evaluating professional background, and is concise overall., score=62, readability=The overall readability of the resume is slightly hindered by the lack of clear formatting distinctions between different sections. Using clear headings and bullet points could enhance readability significantly., essentialSectionsPresence=Essential sections like Experience and Education are present, along with contact details and additional information. However, an Objective section and Skills are included, which are not mandatory but can add value if well-structured., scale=100}, atsReadabilityScore={feedback=The resume is fairly ATS-friendly, but could benefit from more keyword inclusion relevant to the target roles. Tailoring the resume to include job-specific keywords could improve ranking by ATS systems., score=66, scale=100, keyElementsReadableByATS=The key elements such as personal information and employment history are present. However, ensuring more role-specific keywords are embedded is crucial for ATS readability improvement.}, impact={feedback=The resume lacks quantifiable achievements, which impacts its overall effectiveness. Incorporating more metrics or specific accomplishments could greatly enhance the punch., score=58, spellCheck=The resume appears to be free of spelling errors, but there are areas with unclear syntax that need attention. This includes running sentences that might confuse readers., bulletPointsUsage=The bullet points are used to list responsibilities, but not effectively used to highlight achievements. Ensuring each point has a specific focus can make a more compelling case., weakActionVerbs=The presence of weak action verbs diminishes the resume's effectiveness. Stronger verbs would better communicate the candidate's dynamic impact., scale=100, quantifyingImpact=There is a lack of quantifiable data in the resume. Including figures, percentages, or specific results would increase the impact., repetitionAvoidance=Repetitive phrases and duties are noted throughout the document, especially in job roles where tasks overlap. Varying language and focusing on unique achievements per role could help., accomplishmentLanguage=The resume does not consistently use accomplishment-oriented language, with an emphasis more on responsibilities than outcomes. Shifting focus towards results would strengthen it.}, crispness={feedback=The resume's length is somewhat appropriate, but there is more detail than necessary, especially within roles. Streamlining the information by focusing on key achievements is recommended., resumeLength=While the document's length isn't excessive, trimming redundant or less impactful responsibilities could make it more concise., score=55, bulletPointsCount=The number of bullet points isn't overwhelming, but ensuring each serves a clear purpose without redundancy is crucial., fillerWords=The presence of filler words dilutes the document's strength. Reducing these would increase clarity and focus., bulletPointLength=Some bullet points are verbose and could be condensed to highlight key achievements succinctly. Shortening sentences would improve readability and impact., scale=100}, qualityAddOn={feedback=Buzzwords and clichés like 'customer-focused' are prevalent and should be replaced with specific results or examples. The resume's format needs consistency in style and presentation., score=60, buzzwordsCliches=The use of generic terms such as 'customer service skills' doesn't convey unique value. Including specific details or examples can help offset this issue., datesFormatting=Dates are inconsistently formatted, making timelines hard to follow in some sections. Consistent formatting of dates across all entries would enhance readability., activeVoice=Resumes generally maintain an active voice, but stronger, clearer actions can be incorporated for better impact., scale=100, personalPronounsUsage=There is an absence of personal pronouns, which fits professional standards for resumes. Continuation of this practice is advised.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:46:33.289273, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:46:33, id=f3b2ec5d-311e-43cd-923c-b95295f56b1d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:46:27, status=initiated}
Context Details
{recipient_phone_number=+917021479600, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:05:37, callback_request_id=null, is_callback=null, fullName=AKASH, resume_review_id=691036169f941c720e752133, parentBolnaId=null, attemptType=null}, resume_review_id=null}