Call Details

Bolna ID: 8501708f-cdd8-40cd-8bbf-fa3efacdd5c1

Phone: +919681794077

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-09 12:12:25

Ended:
Not set

Last Processed:
2025-11-09 12:27:24

Last Retry At:
2025-11-09 12:27:24

Next Retry Scheduled:
2025-11-09 12:23:55

Next Call Scheduled:
2025-11-09 12:23:55

Call Timeline 18
2025-11-09 12:12:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 12:12:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:12:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:13:20
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 12:13:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-09 12:13:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-09 12:18:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cf6d9eae-68c9-4e8d-b609-07f7bfeabfd9}
2025-11-09 12:18:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cf6d9eae-68c9-4e8d-b609-07f7bfeabfd9, status=BUSY}
2025-11-09 12:18:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-09 12:18:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=cf6d9eae-68c9-4e8d-b609-07f7bfeabfd9}
2025-11-09 12:24:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0}
2025-11-09 12:26:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0, status=COMPLETED}
2025-11-09 12:26:19
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0}
2025-11-09 12:26:19
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0}
2025-11-09 12:26:35
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0, status=COMPLETED}
2025-11-09 12:26:35
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0}
2025-11-09 12:26:35
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3d30d24f-6440-439e-88eb-b6b03f8886e0}
2025-11-09 12:27:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-09 12:27:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  actually i'm still working
assistant:  Got it, I
user:  so i won't be available right now
assistant:  No worries at all! When would be a better time for you to chat? I want to make sure
user:  yeah after four thirty i will be available yeah
assistant:   Perfect
user:  after four thirty pm
assistant:   Great! I’ll make a note to reach out after four thirty PM today. Just so you know
user:  okay okay
assistant:   Awesome! Just a quick heads-up—your resume score came in below eighty, which means it’s likely holding you back from getting those interview calls you want. When we connect later, I’ll show you exactly how we can fix that and get your resume working for you. Looking forward to helping you
user:  okay fine
assistant:  Awesome! Just so I’m clear, what’s your main goal with your resume right now? Are you looking to switch jobs, move up in your current field, or something else?
user:  so ma'am what if i give you a call after thirty because right now i'm working so won't be able to help you out with information
assistant:   Totally understand! Just give me a call after four thirty whenever you’re free, and we’ll dive right in. Meanwhile, think about
user:  chacha avenue
assistant:  Hey, I want to
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  actually i'm still working
assistant:  Got it, I
user:  so i won't be available right now
assistant:  No worries at all! When would be a better time for you to chat? I want to make sure
user:  yeah after four thirty i will be available yeah
assistant:   Perfect
user:  after four thirty pm
assistant:   Great! I’ll make a note to reach out after four thirty PM today. Just so you know
user:  okay okay
assistant:   Awesome! Just a quick heads-up—your resume score came in below eighty, which means it’s likely holding you back from getting those interview calls you want. When we connect later, I’ll show you exactly how we can fix that and get your resume working for you. Looking forward to helping you
user:  okay fine
assistant:  Awesome! Just so I’m clear, what’s your main goal with your resume right now? Are you looking to switch jobs, move up in your current field, or something else?
user:  so ma'am what if i give you a call after thirty because right now i'm working so won't be able to help you out with information
assistant:   Totally understand! Just give me a call after four thirty whenever you’re free, and we’ll dive right in. Meanwhile, think about
user:  chacha avenue
assistant:  Hey, I want to
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{created_at_str=2025-11-09 06:42:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:42:26.738517, scheduled_at=2025-11-09T06:42:26.738492, custom_extractions=null, telephony_data={duration=0.0, to_number=+919681794077, provider_call_id=caff2b12-e157-445d-8648-ab553f5421dd, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919681794077, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 12:01:29, callback_request_id=null, is_callback=null, fullName=TUHIN, resume_review_id=6910350c9f941c720e7520fa, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections like 'Work Experience' and 'Education', presented in a readable format. However, the use of multiple lines for contact information can be better organized for improved searchability; consider a single line or a dedicated contact section., score=68, readability=The resume is generally readable with clear section headings. Ensure consistent formatting throughout, especially spacing and font styles, to improve readability. Also, consider reverse chronological order for the Work Experience section for better impact., essentialSectionsPresence=Chronological order is properly maintained in the Work Experience and Education sections. Inclusion of a relevant summary/objective section is good. Consider adding a 'Skills' section with relevant keywords to enhance the searchability further., scale=100}, atsReadabilityScore={feedback=Your contact information is clearly laid out, which is beneficial for ATS systems. Including a targeted skills section and using industry-specific keywords would further boost searchability., score=60, scale=100, keyElementsReadableByATS=Key elements like your name, contact information, and job titles/dates are easily scannable. Adding a dedicated skills section, and incorporating industry-relevant keywords, will greatly enhance ATS readability.}, impact={feedback=Bullet points are used effectively to present work experience details, but they lack quantifiable achievements. To significantly boost impact, add specific metrics, such as sales percentages or customer satisfaction rates, to quantify your accomplishments., score=58, spellCheck=A quick spell-check is recommended to catch any potential errors, although none are immediately apparent. It's a good practice to ensure professionalism and accuracy, enhancing the overall impact of your resume., bulletPointsUsage=Bullet points are used consistently throughout the 'Work Experience' section. Revise bullet points to start with strong action verbs to enhance readability and impact., weakActionVerbs=The use of weak action verbs like 'worked' and 'handling' could be improved. Replace them with stronger verbs like 'managed,' 'oversaw,' or 'executed'., scale=100, quantifyingImpact=Quantifiable achievements are mostly missing. For example, instead of 'Selling fertilizers to the wholesalers', use 'Increased fertilizer sales by 15% through direct wholesaler engagement.', repetitionAvoidance=There's some repetition of action verbs; diversify your vocabulary to avoid monotony. Avoid the use of similar words or phrases to showcase a range of skills and activities in each entry., accomplishmentLanguage=The language used focuses on duties rather than results. Rewrite bullet points to highlight accomplishments and outcomes, such as 'Developed and implemented a new sales strategy' instead of 'Preparing monthly reports on sales target.'}, crispness={feedback=The resume's length is overall appropriate for the experience levels mentioned. However, reducing the number of bullet points in some sections, focusing on the most relevant skills, would be helpful to improve conciseness., resumeLength=The resume's length is reasonable. However, condensing some sections could enhance its punch. Ensure you're providing the most focused and impactful information relevant to each position., score=65, bulletPointsCount=The Work Experience section contains a reasonable number of bullet points, but aim for conciseness. Remove any redundancy and focus on the most impactful achievements., fillerWords=Minimize the use of filler words. Every word should contribute to the overall impact. Check each bullet point for unnecessary words and rephrase for greater clarity., bulletPointLength=Some bullet points could be more concise. Try to convey your achievements in fewer words, focusing on the core results achieved., scale=100}, qualityAddOn={feedback=Avoid using clichés or buzzwords. Replace generic terms with more specific accomplishments. Standardizing date formats consistently throughout the document would significantly improve readability and professionalism., score=62, buzzwordsCliches=Avoid overused terms or clichés. Replace general statements with specific examples showcasing the impact of your actions. Highlighting your achievements while focusing on the impact rather than general statements enhances the resume's quality., datesFormatting=Ensure consistency in the date formatting throughout the document. Use a single, standard format (e.g., Month Year - Month Year) for the sake of clarity and professionalism. , activeVoice=The use of active voice in the content is good overall. Ensure all bullet points use strong, active verbs to describe your accomplishments effectively, making your experience easily understandable to recruiters., scale=100, personalPronounsUsage=Generally, personal pronouns are not used. Maintain this convention when describing your activities. Ensure consistency to enhance the professional tone of your resume.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-09T06:42:31.690274, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-09 06:42:31, id=8501708f-cdd8-40cd-8bbf-fa3efacdd5c1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-09 06:42:26, status=initiated}
Context Details
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