Call Details

Bolna ID: 8b27b466-45c8-4889-ac65-0cf40f991400

Phone: +919662337383

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-09 11:32:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-09 11:43:51

Next Call Scheduled:
2025-11-09 11:43:51

Call Timeline 14
2025-11-09 11:32:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 11:32:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 11:32:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 11:33:16
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 11:33:16
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-09 11:33:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-09 11:38:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c4331500-eb1e-4b54-b55d-d2966e12463e}
2025-11-09 11:38:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c4331500-eb1e-4b54-b55d-d2966e12463e, status=BUSY}
2025-11-09 11:38:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-09 11:38:51
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c4331500-eb1e-4b54-b55d-d2966e12463e}
2025-11-09 11:44:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a0e6a7c5-55fd-4589-a996-80f7edce2936}
2025-11-09 11:45:11
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a0e6a7c5-55fd-4589-a996-80f7edce2936, status=NO_ANSWER}
2025-11-09 11:45:11
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-09 11:45:11
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=a0e6a7c5-55fd-4589-a996-80f7edce2936}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-09 06:02:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T06:02:27.692108, scheduled_at=2025-11-09T06:02:27.692086, custom_extractions=null, telephony_data={duration=0.0, to_number=+919662337383, provider_call_id=5b6e0f16-26d6-4881-b83b-76ea97903a63, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919662337383, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 11:21:55, callback_request_id=null, is_callback=null, fullName=KETUL, resume_review_id=69102bd618c3410378924bce, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized but could benefit from better section headers to enhance navigation. Properly defined sections ensure that each part of the resume is clearly distinguishable and accessible to ATS systems., score=67, readability=The readability of the resume is adequate, although dense sections without sufficient whitespace may hinder quick scanning. Improving font size or spacing can substantially boost readability and professional appearance., essentialSectionsPresence=The essential sections such as Experience and Education are present, but the Experience section should ideally be in reverse chronological order to emphasize recent roles first. While the Skills section is relevant, the Interests section seems unnecessary and can be omitted., scale=100}, atsReadabilityScore={feedback=The resume is mostly accessible for ATS systems but could further optimize keyword usage. Ensuring keywords aligned with the desired job role would improve ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact details, and job titles are easily readable by ATS systems. However, enhancing keyword density specific to the industry and the role could further improve visibility.}, impact={feedback=While the bullet points are mostly effective, many achievements lack quantifiable metrics. Adding specific numbers or percentages would increase the impact and provide a clearer picture of accomplishments., score=58, spellCheck=The spelling and grammar are largely accurate, although a few typographical errors are present. A thorough proofread could eliminate these minor issues and polish the resume to a higher accuracy standard., bulletPointsUsage=Bullet points are used adequately, providing structure to each role's responsibilities. However, a more consistent format in bullet points, with parallel sentence structures, would enhance clarity., weakActionVerbs=Some action verbs are weak or overly generic, such as 'handled' or 'worked'. Replacing them with stronger verbs like 'optimized' or 'spearheaded' can improve the resume's persuasiveness., scale=100, quantifyingImpact=The resume would greatly benefit from more quantified results, such as 'Reduced project delivery time by 15%'. Numbers provide concrete evidence of success and make achievements more tangible., repetitionAvoidance=There is some repetition in terms of duties described across roles. Diversifying the language and focusing on unique responsibilities and achievements in each role would reduce redundancy., accomplishmentLanguage=The language is mostly task-oriented with moderate focus on accomplishments. Strengthening the emphasis on results, like improvements or enhancements achieved, would better highlight success.}, crispness={feedback=The resume could benefit from a more concise presentation, especially for someone with significant experience. Focusing on concise yet informative bullet points would greatly improve clarity and engagement., resumeLength=Given the applicant's experience, the length seems appropriate, but some roles feature excessive detail that could be streamlined. Prioritizing the most impactful responsibilities and results will create a more succinct narrative., score=56, bulletPointsCount=While bullet points provide clarity, the resume currently uses too many. Limiting bullet points to high-priority tasks or achievements can make each one more impactful., fillerWords=Some filler words are present, detracting from the resume's professionalism. Eliminating unnecessary words can refine the prose and emphasize key information., bulletPointLength=Many bullet points are overly detailed, diminishing the immediate impact. Shortening each point to focus on the core achievement or responsibility will improve readability and retention., scale=100}, qualityAddOn={feedback=The resume employs moderate use of buzzwords which could be more selectively used to avoid clichés. A consistent date format is crucial for cohesive presentation., score=60, buzzwordsCliches=Terms like 'client-focused solutions' and 'measurable impact' are generic and overused. Increasing specificity can differentiate the resume and convey distinct achievements., datesFormatting=Dates should follow a consistent MM/YYYY format throughout to enhance readability. Consistent formatting reflects attention to detail and professionalism., activeVoice=The resume effectively uses active voice, but shifting remaining passive constructions to active can strengthen directness. 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