Call Details

Bolna ID: 624bc50c-0bcc-4fb0-a12a-0e4c37184dc9

Phone: +918097435354

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-09 11:21:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-09 11:33:09

Next Call Scheduled:
2025-11-09 11:33:09

Call Timeline 14
2025-11-09 11:21:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-09 11:21:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 11:21:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 11:22:16
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-09 11:22:16
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-09 11:22:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-09 11:27:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d9030c78-ca23-41a3-a438-643175f00059}
2025-11-09 11:28:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d9030c78-ca23-41a3-a438-643175f00059, status=BUSY}
2025-11-09 11:28:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-09 11:28:09
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d9030c78-ca23-41a3-a438-643175f00059}
2025-11-09 11:33:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=16645ecc-b31a-4772-821b-1c732f523592}
2025-11-09 11:34:25
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=16645ecc-b31a-4772-821b-1c732f523592, status=NO_ANSWER}
2025-11-09 11:34:25
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-09 11:34:25
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=16645ecc-b31a-4772-821b-1c732f523592}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-09 05:51:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-09T05:51:26.266737, scheduled_at=2025-11-09T05:51:26.266714, custom_extractions=null, telephony_data={duration=0.0, to_number=+918097435354, provider_call_id=ed68512c-a5df-4f1d-8c97-e9f6b93c2f8b, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918097435354, recipient_data={recipient_phone_number=null, review_completed=2025-11-09 11:10:29, callback_request_id=null, is_callback=null, fullName=ASHISH, resume_review_id=691029169f941c720e751e78, reviewDetails={overallScore={score=63.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Experience and Education which are well detailed, but lacks chronology. Consider placing the most recent experiences first to enhance immediate readability., score=68, readability=The resume is readable without major formatting issues but could benefit from a more structured layout. Using bold headings or separating sections clearly would enhance quick navigation., essentialSectionsPresence=The Experience section is complete but not in reverse chronological order, which should be corrected for better impression. Education details are well laid out, providing a clear progression in the candidate's qualification., scale=100}, atsReadabilityScore={feedback=ATS readability is mostly adequate, with essential details identifiable, though more industry-specific keywords could be beneficial. Structuring contact and address information as plain text is a plus., score=65, scale=100, keyElementsReadableByATS=Most crucial details such as name, contact information, recent jobs, and education are in ATS-friendly format. Adding more buzzwords specific to industry standards will likely increase visibility.}, impact={feedback=The use of bullet points tries to make achievements stand out but lacks quantitative data for stronger impact. Adding specific quantifiable results would enhance the professional image., score=62, spellCheck=No major spelling errors were found, suggesting a good level of proofreading. Maintaining this level is crucial to ensure professionalism throughout., bulletPointsUsage=Bullet points are effectively used but require more strategic detail to communicate clear outcomes of the candidate's actions. Using more descriptive language would also boost the impact of these bullet points., weakActionVerbs=Action verbs are used but lack vigour, making achievements sound routine instead of exceptional. Consider replacing verbs with more powerful alternatives to reflect initiative and results effectively., scale=100, quantifyingImpact=There are very few quantifiable achievements, making it difficult for potential employers to gauge the candidate’s impact. Adding specific figures, such as percentage increases or cost savings, would greatly benefit this resume., repetitionAvoidance=Repetitions such as the processes described in similar roles should be minimized to increase job transition impact. Rephrasing similar tasks to highlight different skills or improvements in efficiency can help., accomplishmentLanguage=There is a basic accomplishment-oriented language but it lacks demonstrable results or recognitions. Including awards and recognition within role descriptions would enhance perceived value.}, crispness={feedback=The resume, while informative, could benefit from greater conciseness and precision. Reduction in breadth and emphasis on the key achievements would strengthen its impact., resumeLength=The current resume length is slightly long considering the level of roles listed. Aim for brevity by focusing on the most recent and relevant positions and achievements., score=60, bulletPointsCount=The candidate uses bullet points, though too many may dilute focus on crucial achievements. Refining the list to highlight the most impactful aspects will improve clarity., fillerWords=Some filler words are present which can detract from the professional tone of the resume. Removing such words will provide a clearer, stronger impression of the candidate's abilities., bulletPointLength=Bullet points in some sections are overly lengthy, reducing their effectiveness. Shortening these sentences would make them more impactful and easier to read quickly., scale=100}, qualityAddOn={feedback=The quality of language and format in the resume needs refinement regarding jargon use and date presentation. More attention to stylistic consistency could improve professionalism significantly., score=64, buzzwordsCliches=The resume contains several buzzwords and clichés which could be replaced with specific language. Avoid terms like 'outgoing' or 'energetic'; instead, opt for specifics in relation to past achievements., datesFormatting=The date formatting is inconsistent, potentially leading to confusion about the candidate's employment timeline. Using a uniform format throughout would enhance the resume's readability., activeVoice=The document predominantly uses active voice, making the statements direct and clear. 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