Call Details

Bolna ID: 877dd6e1-b03f-4d69-a836-7d1a27615c0a

Phone: +918482947591

From: +918031274410

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-08 18:53:27

Ended:
Not set

Last Processed:
2025-11-08 19:01:24

Last Retry At:
2025-11-08 19:01:24

Next Retry Scheduled:
2025-11-08 18:59:02

Next Call Scheduled:
2025-11-08 18:59:02

Call Timeline 14
2025-11-08 18:53:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 18:53:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 18:53:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 18:54:02
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 18:54:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-08 18:54:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-08 18:59:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729}
2025-11-08 19:00:01
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729, status=COMPLETED}
2025-11-08 19:00:01
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729}
2025-11-08 19:00:01
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729}
2025-11-08 19:00:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729, status=COMPLETED}
2025-11-08 19:00:15
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729}
2025-11-08 19:00:15
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5bca6149-419b-4430-b5a9-f8748a23a729}
2025-11-08 19:01:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 19:01:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  allô
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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user:  allô
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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{created_at_str=2025-11-08 13:23:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T13:23:28.62059, scheduled_at=2025-11-08T13:23:28.620565, custom_extractions=null, telephony_data={duration=0.0, to_number=+918482947591, provider_call_id=04f4458d-7add-4f3c-baf3-56b168f5ef0a, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918482947591, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 18:43:19, callback_request_id=null, is_callback=null, fullName=Rahul, resume_review_id=690f41b59f941c720e7509c7, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes necessary sections like Education and Work Experience but lacks a summary section which could provide a clearer introduction of the candidate. Contact information is present but slightly cluttered, affecting readability., score=62, readability=The readability is hindered by the tightly packed text and inconsistent spacing between sections. Consider revising the layout to ensure that headings stand out more prominently and align consistently across the document., essentialSectionsPresence=While the resume lists important sections like Educational Qualifications and Work Experience, it omits a summary, which is crucial for first impressions. The inclusion of personal information under a separate section is a bit outdated for current resume standards., scale=100}, atsReadabilityScore={feedback=The resume provides all necessary details for ATS, but inconsistent formatting affects its readability. Integrating more industry-specific keywords could enhance its alignment with ATS systems., score=60, scale=100, keyElementsReadableByATS=Most key elements such as contact information and job history are ATS-friendly, though improvements such as consistent section labeling would increase accessibility. Offering more keywords related to the candidate's field would further enhance ATS hit rates.}, impact={feedback=The resume uses bullet points for roles and responsibilities, but lacks strong action-oriented language that quantifies accomplishments. There is an opportunity to enhance impact with specific achievements or metrics., score=58, spellCheck=Spelling errors and inconsistencies, such as 'MARRITIAL' should be corrected for professionalism. A thorough proofread is necessary to catch and correct these errors., bulletPointsUsage=Bullet points are appropriately used to list responsibilities, though they lack distinctive achievements or measurable outcomes. More dynamic action verbs could improve engagement., weakActionVerbs=The document suffers from the use of weak or passive verbs which dilute the candidate’s impact. Stronger, more varied verbs would enhance perceived competence and effectiveness., scale=100, quantifyingImpact=The resume does not effectively quantify the candidate's impact in previous roles. Including specific achievements, such as cost savings or efficiency increases, could significantly enhance its impact., repetitionAvoidance=Some repetition in terms of role responsibilities should be revised for variety and impact. Using a broader vocabulary can demonstrate a more dynamic skill set., accomplishmentLanguage=The resume sticks to generic descriptions without highlighting distinct accomplishments, reducing its persuasive impact. Achievements should be stated explicitly to align with result-driven language expectations.}, crispness={feedback=The resume could be more concise; current sections are cluttered with unnecessary filler words. Streamlining information, especially descriptions, would improve clarity and retention., resumeLength=The resume length is appropriate for the experience level. However, the content should be more focused to keep the reader engaged and convey key points effectively., score=55, bulletPointsCount=There is an adequate number of bullet points, but they need to be more concise to enhance crispness. Limiting each bullet point to one line when possible can aid in this., fillerWords=The presence of filler words reduces the overall impact, making the resume feel unnecessarily lengthy. Removing excess verbiage would enhance the directness of the content., bulletPointLength=Many bullet points are overly verbose, impacting overall succinctness. 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Context Details
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