Call Details

Bolna ID: b5516c77-b854-407d-a6e2-7a37d9ca16e1

Phone: +918600086591

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-08 18:25:26

Ended:
Not set

Last Processed:
2025-11-08 18:33:24

Last Retry At:
2025-11-08 18:33:24

Next Retry Scheduled:
2025-11-08 18:31:23

Next Call Scheduled:
2025-11-08 18:31:23

Call Timeline 14
2025-11-08 18:25:28
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 18:25:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 18:25:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 18:26:23
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 18:26:23
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-08 18:26:23
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-08 18:31:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8}
2025-11-08 18:31:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8, status=COMPLETED}
2025-11-08 18:31:48
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8}
2025-11-08 18:31:48
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8}
2025-11-08 18:32:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8, status=COMPLETED}
2025-11-08 18:32:04
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8}
2025-11-08 18:32:04
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c160876f-66f0-43c1-b142-38501ae144e8}
2025-11-08 18:33:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 18:33:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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, updated_at=2025-11-08T13:02:04.653463, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 13:02:04, id=c160876f-66f0-43c1-b142-38501ae144e8, campaign_id=null, summary=The conversation appears to be empty, as there is no transcript provided. Therefore, there is no information to summarize., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=9.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=23, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=23, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 13:01:26, status=completed}

{created_at_str=2025-11-08 13:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.24, batch_id=null, cost_breakdown={synthesizer=0.24, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0.24}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T13:01:26.107647, scheduled_at=2025-11-08T13:01:26.107601, custom_extractions=null, telephony_data={duration=0.0, to_number=+918600086591, provider_call_id=95dbff5a-2720-46a9-b655-aaa60143eea9, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918600086591, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b5516c77-b854-407d-a6e2-7a37d9ca16e1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: 
, updated_at=2025-11-08T13:01:48.428576, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 13:01:48, id=c160876f-66f0-43c1-b142-38501ae144e8, campaign_id=null, summary=The conversation appears to be empty, as there is no transcript provided. Therefore, there is no information to summarize., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=9.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=23, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=23, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 13:01:26, status=call-disconnected}

{created_at_str=2025-11-08 13:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T13:01:26.107647, scheduled_at=2025-11-08T13:01:26.107601, custom_extractions=null, telephony_data={duration=0.0, to_number=+918600086591, provider_call_id=95dbff5a-2720-46a9-b655-aaa60143eea9, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918600086591, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b5516c77-b854-407d-a6e2-7a37d9ca16e1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T13:01:35.863598, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 13:01:35, id=c160876f-66f0-43c1-b142-38501ae144e8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 13:01:26, status=in-progress}

{created_at_str=2025-11-08 13:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T13:01:26.107647, scheduled_at=2025-11-08T13:01:26.107601, custom_extractions=null, telephony_data={duration=0.0, to_number=+918600086591, provider_call_id=95dbff5a-2720-46a9-b655-aaa60143eea9, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918600086591, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b5516c77-b854-407d-a6e2-7a37d9ca16e1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T13:01:28.929608, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 13:01:28, id=c160876f-66f0-43c1-b142-38501ae144e8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 13:01:26, status=ringing}

{created_at_str=2025-11-08 13:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T13:01:26.107647, scheduled_at=2025-11-08T13:01:26.107601, custom_extractions=null, telephony_data={duration=0.0, to_number=+918600086591, provider_call_id=95dbff5a-2720-46a9-b655-aaa60143eea9, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918600086591, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b5516c77-b854-407d-a6e2-7a37d9ca16e1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T13:01:27.674096, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 13:01:27, id=c160876f-66f0-43c1-b142-38501ae144e8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 13:01:26, status=initiated}

{created_at_str=2025-11-08 12:55:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T12:55:28.184611, scheduled_at=2025-11-08T12:55:28.184587, custom_extractions=null, telephony_data={duration=0.0, to_number=+918600086591, provider_call_id=7e378299-6bc0-43c4-bca8-7e458c68c733, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918600086591, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 18:14:45, callback_request_id=null, is_callback=null, fullName=Amol, resume_review_id=690f3b109f941c720e7508c4, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is somewhat flat and requires better sectioning for ease of reading. Improvements in organizing sections in reverse chronological order would enhance the resume's readability., score=60, readability=The resume uses a tabular format that may not be easily parsed by ATS. Consider a cleaner format that follows standard resume structures to improve readability for both humans and machines., essentialSectionsPresence=Essential sections such as Experience and Education are present but not effectively structured. Consider breaking down experience details more clearly to highlight roles and responsibilities at each position., scale=100}, atsReadabilityScore={feedback=Key elements like contact information and experience titles are readable by ATS, but formatting issues exist. Enhance structure for improved ATS compatibility., score=60, scale=100, keyElementsReadableByATS=Essential sections such as contact details and experience appear detectable. Refinement of content structure remains essential for enhanced ATS parsing.}, impact={feedback=The resume lacks impact because of the absence of quantifiable achievements. Strong action verbs and specific outcomes would enhance the perceived efficacy of the candidate's past roles., score=55, spellCheck=Few spelling or grammatical errors were found, indicating good attention to detail. Maintaining this will benefit the overall professionalism of the document., bulletPointsUsage=Currently, the resume uses narrative format rather than bullet points, which can lead to readability issues. Switching to concise bullet points would improve clarity., weakActionVerbs=Action verbs in the summary are quite generic and don't invoke a strong sense of accomplished actions. Stronger verbs like 'achieved' or 'implemented' would enhance the message., scale=100, quantifyingImpact=Largely missing are quantifiable achievements, which are crucial in measurable differences made within past roles. Adding specific figures would strongly showcase accomplishments., repetitionAvoidance=The resume doesn't have a clear repetition issue, but restructuring to bullet points will need focus on variety. Ensure any action verbs chosen are varied to avoid redundancy., accomplishmentLanguage=The language used is largely descriptive but lacks a result-oriented focus. Using more outcome-focused language would significantly enhance the resume's efficacy.}, crispness={feedback=The resume is overloaded with narrative content and lacks crispness typically achieved with bullet points. Reducing text density and using bullet points will improve the focus and clarity., resumeLength=The resume is slightly lengthy given its format, which takes up more space than standard resumes. Condensing the text will provide more impact with less., score=50, bulletPointsCount=There are no bullet points currently, an integral component for clarity. Including them will aid in the effective communication of experience succinctly., fillerWords=There is a high amount of filler text, making the document unnecessarily verbose. Cutting down on fillers will improve the readability significantly., bulletPointLength=Absent bullet points make it hard to evaluate length adequacy; however, when added, they should be kept concise. Each point should not exceed two lines for optimal clarity., scale=100}, qualityAddOn={feedback=Structural integrity needs improvement, particularly in language and format. Revision of buzzwords and more consistent formatting are recommended for better reception., score=55, buzzwordsCliches=The resume uses several buzzwords without clarification or examples. Consider replacing them with concrete examples of skills and achievements., datesFormatting=Date formatting lacks consistency, with multiple styles used throughout. Standardizing the date format will create a more professional appearance., activeVoice=Though active voice is generally used, many sentences can be strengthened with clearer, more direct language. Always aim for active voice to convey command and competence., scale=100, personalPronounsUsage=There is no improper usage of personal pronouns, which is appropriate. This enhances the focus on accomplishments instead of personalization.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T12:56:23.463908, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 12:56:23, id=b5516c77-b854-407d-a6e2-7a37d9ca16e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 12:55:28, status=no-answer}

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Context Details
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