Call Details
Bolna ID:
4d7102a3-7509-4828-99ce-d55bd65feb5a
Phone: +919049669554
From: N/A
Status: completed
Processing: COMPLETED
Duration: 213.30s
Cost: ₹28.00
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-11-08 17:03:24
Last Retry At:
2025-11-08 17:03:24
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
{created_at_str=2025-11-08 11:28:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=28.0, batch_id=null, cost_breakdown={synthesizer=38.31, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=38.31}, llm=1.01, transfer_cost=0.0, platform=4.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=4.0, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0, conversation=0.785, hangup=0.206}}, created_at=2025-11-08T11:28:25.668307, scheduled_at=2025-11-08T11:28:25.66828, custom_extractions=null, telephony_data={duration=214.0, to_number=+919049669554, provider_call_id=cf0a46d4-787f-4e39-af48-762a4971b543, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/8f250429-912b-43a6-ae4f-b7145810992f.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918031274410, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919049669554, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=68e10a00-10ca-4ed8-baaa-e653dfa14fe1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: yes we can connect
assistant: Awesome! I saw your resume score came in below eighty—definitely not where you want it, right?
Can I ask, what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user: yes i'm looking
assistant: Got it. Just being “looking” isn’t enough though, right?
What kind of job or role are you aiming for? And how soon do you want to make that move?
user: i'm looking like the us
assistant: Ah,
user: and designer and development
assistant: Okay, so you’re aiming for a designer and development role in the US. That’s a great goal!
Here’s the thing—your current resume score shows there’s a gap between where you are and where you need to be to stand out to recruiters, especially for competitive roles abroad.
If your resume isn’t hitting the right marks, those interview calls won’t come. And every day you wait, you’re missing chances.
How soon do you want to start getting those interview calls?
user: i didn't get any call
assistant: That’s
user: last one month
assistant: That’s tough, I get it. A whole month without calls can really drain your confidence.
But here’s the truth—your resume is your first impression. If it’s not tailored and powerful, recruiters just scroll past.
Imagine if your resume was crafted exactly for those US designer and development roles—how many more doors could open?
What’s stopping you from making that change right now?
user: one thing can you say
assistant: Absolutely, go ahead—what’s on your mind?
user: no i didn't get what are you asking me
assistant: No worries! I’m asking—what’s holding you back from upgrading your resume right now to start getting those interview calls?
Is it time, budget, or maybe not sure if it’ll really help? Tell me what’s on your mind.
user: no actually i currently i don't have any job
assistant: Got
user: i'm currently working as a freelancer
assistant: Freelancing is great—it shows you’re proactive and skilled. But here’s the thing: when you’re aiming for a full-time designer and development role in the US, your resume needs to clearly showcase your freelance work in a way that grabs recruiters’ attention.
Right now, if your resume score is low, it means it’s not doing that effectively.
How much longer do you want to keep missing out on those big opportunities because your resume isn’t speaking their language?
user: तो how to how to improve my
assistant: Exactly the right question!
Improving your resume isn’t just about fixing words—it’s about tailoring it to the exact jobs you want, highlighting your freelance projects as solid experience, and using formats recruiters love.
Imagine having ten different resumes, each customized for specific job descriptions in design and development for the US market. That’s what really gets you noticed.
If you don’t act now, those calls will keep slipping away. How soon do you want to start seeing real change?
, updated_at=2025-11-08T11:32:32.445212, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:32:32, id=4d7102a3-7509-4828-99ce-d55bd65feb5a, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita reaches out to discuss transforming the user's resume to increase interview calls. The user expresses interest and mentions they are looking for a designer and development role in the US. Anita highlights that the user's resume score is below eighty, indicating it needs improvement to attract recruiters, especially for competitive roles abroad. The user shares they haven't received any calls in the last month and is currently freelancing. Anita emphasizes the importance of tailoring the resume to showcase the user's freelance work effectively and suggests creating multiple customized resumes for specific job descriptions. The conversation ends with Anita encouraging the user to take action to improve their resume to start receiving interview calls., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Looking for Job", "disposition_3": "Actively Seeking"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Looking for Job, disposition_3=Actively Seeking}}}, smart_status=dropped, conversation_duration=213.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3831, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3831, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=140, input=723}, azure_gpt-4_1-mini={output=842, input=16273}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=140, input=723, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=842, input=16273, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=63, input=13671, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:28:25, status=completed}
{created_at_str=2025-11-08 11:28:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=39.32, batch_id=null, cost_breakdown={synthesizer=38.31, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=38.31}, llm=1.01, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.019000000000000003, extraction=0, conversation=0.785, hangup=0.206}}, created_at=2025-11-08T11:28:25.668307, scheduled_at=2025-11-08T11:28:25.66828, custom_extractions=null, telephony_data={duration=0.0, to_number=+919049669554, provider_call_id=cf0a46d4-787f-4e39-af48-762a4971b543, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919049669554, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=68e10a00-10ca-4ed8-baaa-e653dfa14fe1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: yes we can connect
assistant: Awesome! I saw your resume score came in below eighty—definitely not where you want it, right?
Can I ask, what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user: yes i'm looking
assistant: Got it. Just being “looking” isn’t enough though, right?
What kind of job or role are you aiming for? And how soon do you want to make that move?
user: i'm looking like the us
assistant: Ah,
user: and designer and development
assistant: Okay, so you’re aiming for a designer and development role in the US. That’s a great goal!
Here’s the thing—your current resume score shows there’s a gap between where you are and where you need to be to stand out to recruiters, especially for competitive roles abroad.
If your resume isn’t hitting the right marks, those interview calls won’t come. And every day you wait, you’re missing chances.
How soon do you want to start getting those interview calls?
user: i didn't get any call
assistant: That’s
user: last one month
assistant: That’s tough, I get it. A whole month without calls can really drain your confidence.
But here’s the truth—your resume is your first impression. If it’s not tailored and powerful, recruiters just scroll past.
Imagine if your resume was crafted exactly for those US designer and development roles—how many more doors could open?
What’s stopping you from making that change right now?
user: one thing can you say
assistant: Absolutely, go ahead—what’s on your mind?
user: no i didn't get what are you asking me
assistant: No worries! I’m asking—what’s holding you back from upgrading your resume right now to start getting those interview calls?
Is it time, budget, or maybe not sure if it’ll really help? Tell me what’s on your mind.
user: no actually i currently i don't have any job
assistant: Got
user: i'm currently working as a freelancer
assistant: Freelancing is great—it shows you’re proactive and skilled. But here’s the thing: when you’re aiming for a full-time designer and development role in the US, your resume needs to clearly showcase your freelance work in a way that grabs recruiters’ attention.
Right now, if your resume score is low, it means it’s not doing that effectively.
How much longer do you want to keep missing out on those big opportunities because your resume isn’t speaking their language?
user: तो how to how to improve my
assistant: Exactly the right question!
Improving your resume isn’t just about fixing words—it’s about tailoring it to the exact jobs you want, highlighting your freelance projects as solid experience, and using formats recruiters love.
Imagine having ten different resumes, each customized for specific job descriptions in design and development for the US market. That’s what really gets you noticed.
If you don’t act now, those calls will keep slipping away. How soon do you want to start seeing real change?
, updated_at=2025-11-08T11:32:19.697282, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:32:19, id=4d7102a3-7509-4828-99ce-d55bd65feb5a, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita reaches out to discuss transforming the user's resume to increase interview calls. The user expresses interest and mentions they are looking for a designer and development role in the US. Anita highlights that the user's resume score is below eighty, indicating it needs improvement to attract recruiters, especially for competitive roles abroad. The user shares they haven't received any calls in the last month and is currently freelancing. Anita emphasizes the importance of tailoring the resume to showcase the user's freelance work effectively and suggests creating multiple customized resumes for specific job descriptions. The conversation ends with Anita encouraging the user to take action to improve their resume to start receiving interview calls., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=213.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3831, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3831, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=140, input=723}, azure_gpt-4_1-mini={output=842, input=16273}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=140, input=723, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=842, input=16273, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=63, input=13671, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:28:25, status=call-disconnected}
{created_at_str=2025-11-08 11:28:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T11:28:25.668307, scheduled_at=2025-11-08T11:28:25.66828, custom_extractions=null, telephony_data={duration=0.0, to_number=+919049669554, provider_call_id=cf0a46d4-787f-4e39-af48-762a4971b543, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919049669554, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=68e10a00-10ca-4ed8-baaa-e653dfa14fe1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T11:28:39.384492, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:28:39, id=4d7102a3-7509-4828-99ce-d55bd65feb5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:28:25, status=in-progress}
{created_at_str=2025-11-08 11:28:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T11:28:25.668307, scheduled_at=2025-11-08T11:28:25.66828, custom_extractions=null, telephony_data={duration=0.0, to_number=+919049669554, provider_call_id=cf0a46d4-787f-4e39-af48-762a4971b543, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919049669554, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=68e10a00-10ca-4ed8-baaa-e653dfa14fe1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T11:28:30.298999, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:28:30, id=4d7102a3-7509-4828-99ce-d55bd65feb5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:28:25, status=ringing}
{created_at_str=2025-11-08 11:28:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T11:28:25.668307, scheduled_at=2025-11-08T11:28:25.66828, custom_extractions=null, telephony_data={duration=0.0, to_number=+919049669554, provider_call_id=cf0a46d4-787f-4e39-af48-762a4971b543, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919049669554, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=68e10a00-10ca-4ed8-baaa-e653dfa14fe1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T11:28:28.816865, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:28:28, id=4d7102a3-7509-4828-99ce-d55bd65feb5a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:28:25, status=initiated}
Context Details
{recipient_phone_number=+919049669554, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=68e10a00-10ca-4ed8-baaa-e653dfa14fe1, attemptType=RETRY}, resume_review_id=null}