Call Details

Bolna ID: fb1be3da-ec8a-4ca9-b2ca-7b24dc644c85

Phone: +918983839378

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-08 16:38:31

Ended:
Not set

Last Processed:
2025-11-08 16:47:24

Last Retry At:
2025-11-08 16:47:24

Next Retry Scheduled:
2025-11-08 16:44:36

Next Call Scheduled:
2025-11-08 16:44:36

Call Timeline 14
2025-11-08 16:38:32
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 16:38:37
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:38:39
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:39:36
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:39:36
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-08 16:39:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-08 16:45:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688}
2025-11-08 16:46:00
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688, status=COMPLETED}
2025-11-08 16:46:00
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688}
2025-11-08 16:46:00
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688}
2025-11-08 16:46:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688, status=COMPLETED}
2025-11-08 16:46:15
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688}
2025-11-08 16:46:15
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=c2e90713-8e69-46af-b3b7-574601a27688}
2025-11-08 16:47:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 16:47:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no ma'am sorry
assistant:  No worries at all! Just so I know, when would
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no ma'am sorry
assistant:  No worries at all! Just so I know, when would
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{created_at_str=2025-11-08 11:08:32, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T11:08:32.623224, scheduled_at=2025-11-08T11:08:32.623198, custom_extractions=null, telephony_data={duration=0.0, to_number=+918983839378, provider_call_id=615b2c30-484a-4fbc-b332-425bc0f09fc1, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918983839378, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 16:28:15, callback_request_id=null, is_callback=null, fullName=Zakir, resume_review_id=690f220a18c3410378923175, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally readable, but the inclusion of personal details such as date of birth is unnecessary and should be avoided. There's a lack of clear distinction between different sections, which can make navigation a bit confusing., score=65, readability=Essential information is present, but the lack of section headers or line separation affects readability negatively. The dense clutter of text at the beginning without a header diminishes focus and readability from the get-go., essentialSectionsPresence=The resume includes essential sections such as Experience and Education, but the Education section precedes Experience, which defeats the purpose of highlighting recent achievements. The Skills section is well-placed but additional sections like 'Strength' aren't crucial., scale=100}, atsReadabilityScore={feedback=Overall, key ATS-readable elements like position titles and company names are clear but could be optimized further by incorporating role-specific keywords. 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Consider condensing some bullet points to avoid repetition and maintain clarity., weakActionVerbs=Some bullet points start with weak or vague action verbs which could be replaced with stronger alternatives. Using more definitive action words would convey a clearer impression of your contributions., scale=100, quantifyingImpact=There is a noticeable absence of quantifiable achievements such as percentage improvements or financial gains. Including metrics like team performance improvements or revenue growth would provide stronger evidence of impact., repetitionAvoidance=Action verbs like 'managed' and 'collaborated' are repeatedly used, reducing their effectiveness. Aim to diversify your language to maintain engagement and interest., accomplishmentLanguage=The language used is descriptive but lacks a focus on specific accomplishments. Reframing statements to highlight achievements directly would enhance the overall impact.}, crispness={feedback=The resume is overly long with redundant information, which impacts its overall crispness significantly. Bullet points are sometimes overly descriptive and could be more concise to improve clarity., resumeLength=The length does not correspond with the balance of content to experience level, suggesting verbosity or redundancy. Limiting the resume to one or two pages focusing on major achievements is advisable., score=56, bulletPointsCount=Bullet points are numerous but tend to oversupply information without adding value. It's advisable to prioritize quality over quantity to maintain attention and focus on the most impactful experiences., fillerWords=Filler words and phrases detract from the directness of your achievements. Streamline language to maintain focus and relevance, ensuring each word adds value., bulletPointLength=Bullet points are excessively lengthy, which detracts from quick readability and comprehension. Keep each bullet point to one or two lines to highlight key achievements efficiently., scale=100}, qualityAddOn={feedback=Common buzzwords and clichés should be minimized, enhancing specificity in the resume. While date formatting is consistent, the use of personal pronouns detracts from the professionalism of the resume., score=60, buzzwordsCliches=Overusing terms like 'dynamic' and 'proven track record' without specific examples or outcomes weakens credibility. Replace clichés with factual evidence to support your expertise., datesFormatting=Dates are adequately formatted, ensuring a seamless timeline through experiences. Consistency in date presentation aids clarity and comprehension., activeVoice=Most of the resume is written in active voice, ensuring direct communication of skills and achievements. Continue utilizing active voice consistently for clarity and impact., scale=100, personalPronounsUsage=The use of personal pronouns detracts from the focus on achievements and roles. Center the text around your contributions and results rather than personal attributes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T11:09:36.702275, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:09:36, id=fb1be3da-ec8a-4ca9-b2ca-7b24dc644c85, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:08:32, status=no-answer}

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Context Details
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