Call Details

Bolna ID: fc23444f-e618-48d9-9797-40692e3e1046

Phone: +918588855751

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-08 16:36:26

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-08 16:48:19

Next Call Scheduled:
2025-11-08 16:48:19

Call Timeline 14
2025-11-08 16:36:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 16:36:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:36:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:37:21
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:37:21
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-08 16:37:21
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-08 16:42:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dd9d469c-e9d8-4a66-af04-23137a600206}
2025-11-08 16:43:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dd9d469c-e9d8-4a66-af04-23137a600206, status=NO_ANSWER}
2025-11-08 16:43:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-08 16:43:19
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=dd9d469c-e9d8-4a66-af04-23137a600206}
2025-11-08 16:48:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c20e8e59-34d0-44fd-9408-afc6a4186de8}
2025-11-08 16:49:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c20e8e59-34d0-44fd-9408-afc6a4186de8, status=NO_ANSWER}
2025-11-08 16:49:20
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-08 16:49:20
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c20e8e59-34d0-44fd-9408-afc6a4186de8}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-08 11:12:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T11:12:25.96629, scheduled_at=2025-11-08T11:12:25.966265, custom_extractions=null, telephony_data={duration=0.0, to_number=+918588855751, provider_call_id=4e787a9b-5ae5-4437-975d-186a1f596663, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918588855751, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fc23444f-e618-48d9-9797-40692e3e1046, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T11:13:19.407814, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 11:13:19, id=dd9d469c-e9d8-4a66-af04-23137a600206, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 11:12:25, status=no-answer}

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{created_at_str=2025-11-08 11:06:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T11:06:27.738255, scheduled_at=2025-11-08T11:06:27.738229, custom_extractions=null, telephony_data={duration=0.0, to_number=+918588855751, provider_call_id=b1a1c35d-80d2-46bd-9dba-90b698d35852, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918588855751, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 16:26:15, callback_request_id=null, is_callback=null, fullName=Shivam, resume_review_id=690f21a69f941c720e7504d8, reviewDetails={overallScore={score=58.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections like Experience and Education, but they are not in reverse chronological order, making it less effective. Overall, the layout is cluttered with excessive listing, which could be streamlined for better readability., score=62, readability=The readability suffers due to a cluttered layout and excessive use of bullet points. Improving white space would enhance readability significantly., essentialSectionsPresence=While key sections are included, the order undermines their effectiveness. The use of a summary is somewhat redundant given the listed experiences., scale=100}, atsReadabilityScore={feedback=The ATS readability is average due to mixed formatting and occasional inconsistencies in labeling. Ensuring consistent headers and the use of industry-specific keywords can improve this., score=60, scale=100, keyElementsReadableByATS=Most key elements such as contact information and education are adequately labeled for ATS parsing. However, inconsistencies in header styling could hinder optimal parsing.}, impact={feedback=Impact is moderate due to limited quantification of achievements. More focus on accomplishments rather than duties could increase impact., score=58, spellCheck=The resume appears free from spelling errors, which is a positive aspect., bulletPointsUsage=Bullet points are used but not effectively, as they often list responsibilities rather than achievements. Quantifiable achievements should be highlighted more., weakActionVerbs=There is a reliance on weak action verbs that do not convey strong impact. Use more dynamic verbs to emphasize accomplishments., scale=100, quantifyingImpact=The resume lacks numerical data to quantify success, which makes the achievements less impactful. Including specific metrics would strengthen its impact., repetitionAvoidance=Action verbs are repeated frequently without adding value. Replacing them with synonyms or varied descriptions could enhance the narrative., accomplishmentLanguage=The language is task-oriented rather than results-driven. Shifting focus to what was achieved can enhance the resume's interest.}, crispness={feedback=The resume is slightly lengthy given the experience it represents, leading to potential disengagement by the reader. Concise bullet points emphasizing achievements could improve engagement., resumeLength=The length exceeds what is typically expected for the level of experience, suggesting a need for trimming non-essential details., score=55, bulletPointsCount=There is a high volume of bullet points, many of which could be condensed. Better grouping under subheadings would reduce clutter and improve focus., fillerWords=The presence of unnecessary filler words dilutes impact. Reducing these would strengthen the overall message., bulletPointLength=Bullet points tend to be overly descriptive. 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