Call Details

Bolna ID: e48fed18-9c06-4801-9a40-0442736943a4

Phone: +918121659874

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-08 16:29:24

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-08 16:40:54

Next Call Scheduled:
2025-11-08 16:40:54

Call Timeline 14
2025-11-08 16:29:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 16:29:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:29:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:29:55
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:29:55
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-08 16:29:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-08 16:35:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e5ef9bf3-7a1c-4581-8b2c-16bb27a46f7f}
2025-11-08 16:35:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e5ef9bf3-7a1c-4581-8b2c-16bb27a46f7f, status=BUSY}
2025-11-08 16:35:54
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-08 16:35:54
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=e5ef9bf3-7a1c-4581-8b2c-16bb27a46f7f}
2025-11-08 16:41:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eeb3779c-61dc-45bd-ba53-49b5a8b5d1ae}
2025-11-08 16:41:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eeb3779c-61dc-45bd-ba53-49b5a8b5d1ae, status=BUSY}
2025-11-08 16:41:55
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-08 16:41:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=eeb3779c-61dc-45bd-ba53-49b5a8b5d1ae}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-08 10:59:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T10:59:26.316805, scheduled_at=2025-11-08T10:59:26.31678, custom_extractions=null, telephony_data={duration=0.0, to_number=+918121659874, provider_call_id=1d837860-564d-41ae-b2f9-7e30b093145b, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918121659874, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 16:18:41, callback_request_id=null, is_callback=null, fullName=KRISHNA, resume_review_id=690f1fa59f941c720e7504aa, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a well-defined structure with clear sections such as Summary, Technical Skills, Work Experience, and Education. However, the personal details section at the end could be omitted to maintain a more professional look., score=65, readability=Overall, the resume is readable, with clear headings and bullet points to guide the reader. However, the contact information could be better spaced and formatted to enhance clarity., essentialSectionsPresence=The essential sections are present, with Work Experience and Education following the correct reverse chronological order. Consider excluding the Personal Details section as it includes information not typically required by employers., scale=100}, atsReadabilityScore={feedback=The resume is relatively ATS-friendly with clear labeling of sections like 'Technical Skills' and 'Work Experience'. However, using more industry-specific keywords could enhance its ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements such as full name, contact details, and experience are well-labeled, which improves ATS readability. However, avoiding complex formatting or headers can further enhance ATS parsing capabilities.}, impact={feedback=The resume effectively uses bullet points to present achievements. Some bullet points lack quantifiable data, which would add impactful depth to the accomplishments recorded., score=60, spellCheck=The resume does not feature significant spelling errors, aiding in professionalism. However, consistent proofreading practices are recommended to maintain this quality., bulletPointsUsage=There is a good use of bullet points to break down responsibilities and achievements. However, some points are too lengthy and could be split or condensed to improve readability., weakActionVerbs=The action verbs used are relatively strong, though some verbs could be replaced with more dynamic alternatives. Incorporating varied verbs like "optimized," "orchestrated," and "drove" could strengthen the impact., scale=100, quantifyingImpact=Several achievements are quantified, providing a clear sense of impact. However, this could be further enhanced by providing more data points where possible., repetitionAvoidance=The resume generally avoids repetition, but there are instances of similar phrases and verbs that could be varied to maintain engagement. Experimenting with synonyms and diverse constructions can refresh the textual flow., accomplishmentLanguage=Language strongly emphasizes achievements, although an enhanced focus on outcomes over processes would add even more value. Focusing on results rather than processes empowers the achievements more effectively.}, crispness={feedback=The length of the resume is appropriate for the level of experience, but the content could still be more concise. Bullet points are too wordy, which impairs crispness and immediate readability., resumeLength=The resume is adequately lengthy for the applicant's experience level. Some unnecessary personal details could be trimmed to focus more on professional qualifications., score=55, bulletPointsCount=The number of bullet points is fitting, yet their impact diminishes due to excessive verbosity. Focus on the core point to maintain the reader's interest., fillerWords=The presence of filler words detracts from the overall clarity and impact. Words like "Responsible for" and excess conjunctions could be removed for a stronger presentation., bulletPointLength=Long bullet points can be distracting. Shortening them by focusing on key achievements or responsibilities would improve their effectiveness and highlight critical information., scale=100}, qualityAddOn={feedback=The resume tends to overuse certain buzzwords like "Proven track record" without backing them with actionable evidence. Consistency in date formatting and usage of active voice need more attention., score=60, buzzwordsCliches=Phrases such as "results-driven" and "proven track record" are used, which dilute uniqueness. Focus on replacing these with specific achievements or examples that stand out from typical résumés., datesFormatting=Date formatting is consistent but lacks a standard format like MMM YYYY for readability. Employing a uniform date format across the resume enhances professionalism and readability., activeVoice=Active voice is predominantly used, which enhances the resume's engagement and clarity. Ensuring all action statements continue to adopt this approach will further improve readability., scale=100, personalPronounsUsage=Personal pronouns are not utilized, maintaining a professional tone. 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