Call Details

Bolna ID: 710508d3-80f5-46b1-bdcc-e9b5248c0aa9

Phone: +917506845830

From: N/A

Status: completed

Processing: COMPLETED

Duration: 117.90s

Cost: ₹14.00

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-08 16:28:24

Last Retry At:
2025-11-08 16:28:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-11-08 16:24:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 16:24:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:24:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:24:51
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 16:26:54
COMPLETED MAIN
CALLBACK_UPDATE
₹34.30
Duration: 117.90s
2025-11-08 16:27:10
COMPLETED MAIN
CALLBACK_UPDATE
₹14.00
Duration: 117.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Exploring Opportunities, disposition_3=}}}
2025-11-08 16:28:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 16:28:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-11-08 10:54:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=14.0, batch_id=null, cost_breakdown={synthesizer=33.28, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=33.28}, llm=1.024, transfer_cost=0.0, platform=2.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=2.0, llm_breakdown={analytics=0, summarization=0.013999999999999999, extraction=0, conversation=0.742, hangup=0.268}}, created_at=2025-11-08T10:54:25.731025, scheduled_at=2025-11-08T10:54:25.730986, custom_extractions=null, telephony_data={duration=118.0, to_number=+917506845830, provider_call_id=5fb2e51c-68c9-4c93-8670-b5e1fd450c88, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/e808c7e8-d3d7-4a80-a531-9e41387a82b2.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918031274410, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917506845830, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=59c47815-e544-49cd-b86a-ae02dddfb7f7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  one week
assistant:  Hey! Just to check, when you say "one week," are you talking about how long you’ve been job hunting or how long since you updated your resume? What’s your current goal with your job search?
user:  was
assistant:  Got it, you were job hunting for one week. How’s that been going for you so far? Any interviews or callbacks yet?
user:  not yet
assistant:  Okay, no interviews yet. That’s honestly pretty common when your resume isn’t hitting the mark. Can I ask—what kind of roles are you aiming for? And how important is it for you to start getting interview calls soon?
user:  i'm looking for managerial roles in my own domain as a basis if you have gone through my resume
assistant:  Thanks
user:  may i know who is it
assistant:  Hey! This is Anita from Outspark Resume Services, part of the Times of India Group. Just wanted to check if now’s a good time to chat about how we can transform your resume to get you more interview calls?
user:  not looking for i mean resume i mean looking for
assistant:   Got it, you
user:  the opportunities if you can help the companies
assistant:   Ah, I see! You’re asking if I can help with opportunities or connect you to companies, right? While I don’t directly
user:  great great
assistant:   That’s awesome to hear! Just so I understand better—what’s your biggest challenge right now in landing those managerial roles? Is it getting noticed, interview calls, or something else?
user:  i'm actually not looking i mean seeing any opportunities over
assistant:  Gotcha, you’re just exploring opportunities right now. That’s smart—keeping an eye out before making a move. But tell me, when you do decide to apply seriously, how confident are you that your current resume will get you noticed by top companies?
user:  linkedin or any anywhere
assistant: Gotcha
user:  so that's i'm exploring this
assistant:  Makes total
user:  ठीक है ठीक है ma'am
assistant:  Bilkul, bilkul! Exploring is the first step, and it’s smart
, updated_at=2025-11-08T10:57:10.76694, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 10:57:10, id=710508d3-80f5-46b1-bdcc-e9b5248c0aa9, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. The user mentions they have been job hunting for one week but has not received any interviews or callbacks yet. They are looking for managerial roles in their domain and are exploring opportunities, particularly on platforms like LinkedIn. Anita checks in to see how the user is doing with their job search and offers to help transform their resume to increase interview calls. The user clarifies that they are not currently looking for resume services but are more interested in finding job opportunities. The conversation ends on a positive note, with the user acknowledging the exploration process., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Exploring Opportunities", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Exploring Opportunities, disposition_3=}}}, smart_status=dropped, conversation_duration=117.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3328, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3328, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=123, input=473}, azure_gpt-4_1-mini={output=712, input=15708}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=123, input=473, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=712, input=15708, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=84, input=17729, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 10:54:25, status=completed}

{created_at_str=2025-11-08 10:54:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=34.3, batch_id=null, cost_breakdown={synthesizer=33.28, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=33.28}, llm=1.024, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.013999999999999999, extraction=0, conversation=0.742, hangup=0.268}}, created_at=2025-11-08T10:54:25.731025, scheduled_at=2025-11-08T10:54:25.730986, custom_extractions=null, telephony_data={duration=0.0, to_number=+917506845830, provider_call_id=5fb2e51c-68c9-4c93-8670-b5e1fd450c88, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917506845830, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=59c47815-e544-49cd-b86a-ae02dddfb7f7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  one week
assistant:  Hey! Just to check, when you say "one week," are you talking about how long you’ve been job hunting or how long since you updated your resume? What’s your current goal with your job search?
user:  was
assistant:  Got it, you were job hunting for one week. How’s that been going for you so far? Any interviews or callbacks yet?
user:  not yet
assistant:  Okay, no interviews yet. That’s honestly pretty common when your resume isn’t hitting the mark. Can I ask—what kind of roles are you aiming for? And how important is it for you to start getting interview calls soon?
user:  i'm looking for managerial roles in my own domain as a basis if you have gone through my resume
assistant:  Thanks
user:  may i know who is it
assistant:  Hey! This is Anita from Outspark Resume Services, part of the Times of India Group. Just wanted to check if now’s a good time to chat about how we can transform your resume to get you more interview calls?
user:  not looking for i mean resume i mean looking for
assistant:   Got it, you
user:  the opportunities if you can help the companies
assistant:   Ah, I see! You’re asking if I can help with opportunities or connect you to companies, right? While I don’t directly
user:  great great
assistant:   That’s awesome to hear! Just so I understand better—what’s your biggest challenge right now in landing those managerial roles? Is it getting noticed, interview calls, or something else?
user:  i'm actually not looking i mean seeing any opportunities over
assistant:  Gotcha, you’re just exploring opportunities right now. That’s smart—keeping an eye out before making a move. But tell me, when you do decide to apply seriously, how confident are you that your current resume will get you noticed by top companies?
user:  linkedin or any anywhere
assistant: Gotcha
user:  so that's i'm exploring this
assistant:  Makes total
user:  ठीक है ठीक है ma'am
assistant:  Bilkul, bilkul! Exploring is the first step, and it’s smart
, updated_at=2025-11-08T10:56:54.149516, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 10:56:54, id=710508d3-80f5-46b1-bdcc-e9b5248c0aa9, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. The user mentions they have been job hunting for one week but has not received any interviews or callbacks yet. They are looking for managerial roles in their domain and are exploring opportunities, particularly on platforms like LinkedIn. Anita checks in to see how the user is doing with their job search and offers to help transform their resume to increase interview calls. The user clarifies that they are not currently looking for resume services but are more interested in finding job opportunities. The conversation ends on a positive note, with the user acknowledging the exploration process., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=117.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3328, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3328, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=123, input=473}, azure_gpt-4_1-mini={output=712, input=15708}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=123, input=473, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=712, input=15708, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=84, input=17729, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 10:54:25, status=call-disconnected}

{created_at_str=2025-11-08 10:54:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T10:54:25.731025, scheduled_at=2025-11-08T10:54:25.730986, custom_extractions=null, telephony_data={duration=0.0, to_number=+917506845830, provider_call_id=5fb2e51c-68c9-4c93-8670-b5e1fd450c88, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917506845830, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=59c47815-e544-49cd-b86a-ae02dddfb7f7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T10:54:51.077629, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 10:54:51, id=710508d3-80f5-46b1-bdcc-e9b5248c0aa9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 10:54:25, status=in-progress}

{created_at_str=2025-11-08 10:54:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T10:54:25.731025, scheduled_at=2025-11-08T10:54:25.730986, custom_extractions=null, telephony_data={duration=0.0, to_number=+917506845830, provider_call_id=5fb2e51c-68c9-4c93-8670-b5e1fd450c88, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917506845830, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=59c47815-e544-49cd-b86a-ae02dddfb7f7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T10:54:32.110048, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 10:54:32, id=710508d3-80f5-46b1-bdcc-e9b5248c0aa9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 10:54:25, status=ringing}

{created_at_str=2025-11-08 10:54:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T10:54:25.731025, scheduled_at=2025-11-08T10:54:25.730986, custom_extractions=null, telephony_data={duration=0.0, to_number=+917506845830, provider_call_id=5fb2e51c-68c9-4c93-8670-b5e1fd450c88, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917506845830, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=59c47815-e544-49cd-b86a-ae02dddfb7f7, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T10:54:30.193041, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 10:54:30, id=710508d3-80f5-46b1-bdcc-e9b5248c0aa9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 10:54:25, status=initiated}
Context Details
{recipient_phone_number=+917506845830, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=59c47815-e544-49cd-b86a-ae02dddfb7f7, attemptType=RETRY}, resume_review_id=null}