Call Details

Bolna ID: ddd5f678-74bb-44b9-a2d8-731b58227b2e

Phone: +918778337437

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-08 14:46:30

Ended:
Not set

Last Processed:
2025-11-08 14:54:24

Last Retry At:
2025-11-08 14:54:24

Next Retry Scheduled:
2025-11-08 14:52:17

Next Call Scheduled:
2025-11-08 14:52:17

Call Timeline 14
2025-11-08 14:46:31
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 14:46:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 14:46:42
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 14:47:17
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 14:47:17
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-08 14:47:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-08 14:52:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b}
2025-11-08 14:53:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b, status=COMPLETED}
2025-11-08 14:53:04
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b}
2025-11-08 14:53:04
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b}
2025-11-08 14:53:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b, status=COMPLETED}
2025-11-08 14:53:17
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b}
2025-11-08 14:53:17
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b}
2025-11-08 14:54:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 14:54:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ok tell me madam
assistant:  Great! I saw your resume review score came in below eighty
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ok tell me madam
assistant:  Great! I saw your resume review score came in below eighty
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{created_at_str=2025-11-08 09:22:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:22:25.482155, scheduled_at=2025-11-08T09:22:25.482127, custom_extractions=null, telephony_data={duration=0.0, to_number=+918778337437, provider_call_id=b8739417-f32f-4e4e-9f9a-33d4cc95961d, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918778337437, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ddd5f678-74bb-44b9-a2d8-731b58227b2e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:22:40.231192, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:22:40, id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:22:25, status=in-progress}

{created_at_str=2025-11-08 09:22:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:22:25.482155, scheduled_at=2025-11-08T09:22:25.482127, custom_extractions=null, telephony_data={duration=0.0, to_number=+918778337437, provider_call_id=b8739417-f32f-4e4e-9f9a-33d4cc95961d, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918778337437, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ddd5f678-74bb-44b9-a2d8-731b58227b2e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:22:33.642269, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:22:33, id=ff7361ad-ccb5-49d9-a782-c0bc2875c04b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:22:25, status=ringing}

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{created_at_str=2025-11-08 09:16:31, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:16:31.032455, scheduled_at=2025-11-08T09:16:31.032424, custom_extractions=null, telephony_data={duration=0.0, to_number=+918778337437, provider_call_id=a794bb79-b1fb-4250-82af-650af46df11c, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918778337437, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 14:36:15, callback_request_id=null, is_callback=null, fullName=MICHAEL, resume_review_id=690f07d318c3410378922d0d, reviewDetails={overallScore={score=53.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear and coherent layout required for professional readability. Essential sections are present, but they're poorly structured, which affects the overall presentation and flow., score=58, readability=The readability suffers due to disorganized content and inconsistent formatting. Proper headings and clear section separations would significantly improve the readability of this resume., essentialSectionsPresence=Sections like Experience, Education, and Skills are present, but they are not adequately organized to highlight the candidate's strengths. The absence of a well-defined Summary section is also noticeable and affects clarity., scale=100}, atsReadabilityScore={feedback=Elements required for ATS parsing are missing or poorly organized, which could affect how the resume is read and processed by systems., score=55, scale=100, keyElementsReadableByATS=Key elements such as the candidate's full name, contact information, and work experience are present but not optimally arranged for ATS compatibility. Enhancing keyword usage and logical organization would improve this aspect.}, impact={feedback=The impact of the resume is hindered by the lack of specific, quantified achievements. Bullet points are used but are not effectively communicating accomplishments., score=55, spellCheck=There are spelling errors present in the document, such as 'Veicle' and 'EXCECUTIVE.' A thorough spell check is essential before submission., bulletPointsUsage=Bullet points are present but are often long and complicated, reducing their effectiveness. Consider breaking them into more concise and impactful statements., weakActionVerbs=Many action verbs are generic or weak, which diminishes the power of listed achievements. Stronger, more active verbs would enhance this aspect., scale=100, quantifyingImpact=Most entries lack quantifiable impact such as percentage increases or metrics achieved. Providing clear data would enhance the impact significantly., repetitionAvoidance=There is noticeable repetition in language and tasks described within the job roles. Avoid using the same phrases and strive for diverse and engaging diction., accomplishmentLanguage=The language used is more task-focused than accomplishment-driven. Implementing language that shows results, success, and outcomes would improve it.}, crispness={feedback=The resume lacks crispness due to verbose entries and unnecessary filler words. This leads to a document that is longer than needed for the experience level., resumeLength=Given the candidate's experience, the resume is unnecessarily lengthy. A condensed format, focusing solely on relevant achievements, would be more appropriate., score=50, bulletPointsCount=There is an excessive number of bullet points under each role, which could overwhelm the reader. Limiting the number to key points would aid clarity., fillerWords=The resume is filled with filler words that add length without adding value. Stripping away unnecessary language will create a more concise and impactful resume., bulletPointLength=Several bullet points are excessively long, which can cause the reader to lose interest. Shortening these points to convey clear, direct messages is advised., scale=100}, qualityAddOn={feedback=Various stylistic elements detract from the quality of the resume. Tone shifts and inconsistent date formats particularly hinder its professionalism., score=50, buzzwordsCliches=Phrases like 'work in an environment which encourages me to succeed' could be replaced with specific, authentic descriptions of career goals and past experiences., datesFormatting=Dates are presented inconsistently, which can confuse the reader. 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Context Details
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