Call Details

Bolna ID: c42138d3-8ee8-4afd-9b27-ae818af3b500

Phone: +919821645798

From: +918031274410

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-08 14:28:25

Ended:
Not set

Last Processed:
2025-11-08 14:42:24

Last Retry At:
2025-11-08 14:42:24

Next Retry Scheduled:
2025-11-08 14:40:02

Next Call Scheduled:
2025-11-08 14:40:02

Call Timeline 18
2025-11-08 14:28:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 14:28:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 14:28:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 14:29:08
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 14:29:08
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-08 14:29:08
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-08 14:34:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b6f1067e-cb8b-4a04-9d80-308ebe8408b5}
2025-11-08 14:35:02
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b6f1067e-cb8b-4a04-9d80-308ebe8408b5, status=BUSY}
2025-11-08 14:35:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-08 14:35:02
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b6f1067e-cb8b-4a04-9d80-308ebe8408b5}
2025-11-08 14:40:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436}
2025-11-08 14:40:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436, status=COMPLETED}
2025-11-08 14:40:51
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436}
2025-11-08 14:40:51
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436}
2025-11-08 14:41:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436, status=COMPLETED}
2025-11-08 14:41:05
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436}
2025-11-08 14:41:05
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9748096-b749-4f84-8aef-4fd7af234436}
2025-11-08 14:42:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 14:42:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

{created_at_str=2025-11-08 09:10:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=3.5, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=0.5, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:10:25.219138, scheduled_at=2025-11-08T09:10:25.219107, custom_extractions=null, telephony_data={duration=3.0, to_number=+919821645798, provider_call_id=6f1aa375-848d-4d85-944a-65e52f1c53a5, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/89a4b11f-7c5e-4385-a654-f4be26224d20.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918031274410, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-11-08T09:11:05.386838, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:11:05, id=e9748096-b749-4f84-8aef-4fd7af234436, campaign_id=null, summary=The agent greets the user, asking if they are on the line., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Response", "disposition_2": "No Answer", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Response, disposition_2=No Answer, disposition_3=}}}, smart_status=not_started, conversation_duration=2.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=15, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=15, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:10:25, status=completed}

{created_at_str=2025-11-08 09:10:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:10:25.219138, scheduled_at=2025-11-08T09:10:25.219107, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=6f1aa375-848d-4d85-944a-65e52f1c53a5, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
, updated_at=2025-11-08T09:10:51.159067, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:10:51, id=e9748096-b749-4f84-8aef-4fd7af234436, campaign_id=null, summary=The agent greets the user, asking if they are on the line., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=2.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=15, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=15, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:10:25, status=call-disconnected}

{created_at_str=2025-11-08 09:10:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:10:25.219138, scheduled_at=2025-11-08T09:10:25.219107, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=6f1aa375-848d-4d85-944a-65e52f1c53a5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:10:45.518739, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:10:45, id=e9748096-b749-4f84-8aef-4fd7af234436, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:10:25, status=in-progress}

{created_at_str=2025-11-08 09:10:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:10:25.219138, scheduled_at=2025-11-08T09:10:25.219107, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=6f1aa375-848d-4d85-944a-65e52f1c53a5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:10:28.288728, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:10:28, id=e9748096-b749-4f84-8aef-4fd7af234436, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:10:25, status=ringing}

{created_at_str=2025-11-08 09:10:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:10:25.219138, scheduled_at=2025-11-08T09:10:25.219107, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=6f1aa375-848d-4d85-944a-65e52f1c53a5, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:10:26.83221, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:10:26, id=e9748096-b749-4f84-8aef-4fd7af234436, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:10:25, status=initiated}

{created_at_str=2025-11-08 09:04:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:04:25.67514, scheduled_at=2025-11-08T09:04:25.675118, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=09e50585-e536-4adf-9784-76c164639bd6, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:05:02.376722, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:05:02, id=b6f1067e-cb8b-4a04-9d80-308ebe8408b5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:04:25, status=busy}

{created_at_str=2025-11-08 09:04:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:04:25.67514, scheduled_at=2025-11-08T09:04:25.675118, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=09e50585-e536-4adf-9784-76c164639bd6, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:04:31.183375, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:04:31, id=b6f1067e-cb8b-4a04-9d80-308ebe8408b5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:04:25, status=ringing}

{created_at_str=2025-11-08 09:04:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T09:04:25.67514, scheduled_at=2025-11-08T09:04:25.675118, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=09e50585-e536-4adf-9784-76c164639bd6, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=c42138d3-8ee8-4afd-9b27-ae818af3b500, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T09:04:29.984046, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 09:04:29, id=b6f1067e-cb8b-4a04-9d80-308ebe8408b5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 09:04:25, status=initiated}

{created_at_str=2025-11-08 08:58:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T08:58:27.129224, scheduled_at=2025-11-08T08:58:27.12921, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=bca2daf1-9487-49ec-b842-51c2b144bb8f, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 14:18:08, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=690f036c9f941c720e750038, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume follows a clear structure, featuring well-defined sections. Essential sections like Professional Experience and Education are present and sequenced appropriately, adding to the clarity., score=70, readability=Overall readability is quite strong, with the font size and formatting contributing to easy navigation. However, the absence of consistent headings and spacing throughout the document could be improved for better readability., essentialSectionsPresence=The Education and Experience sections are correctly highlighted, reflecting the candidate's background effectively. The inclusion of a summary and core skills section is also beneficial for quick insights., scale=100}, atsReadabilityScore={feedback=The resume is reasonably optimized for ATS parsing, with well-structured sections and clear labels. Including more industry-specific keywords would enhance it further., score=68, scale=100, keyElementsReadableByATS=The inclusion of traditional hiring indicators like name and contact info aligns well with ATS requirements. The resume could benefit from additional formatting adjustments to improve ATS readability further.}, impact={feedback=The resume could benefit from more quantifiable achievements to enhance its impact. Use of bullet points is adequate but lacks the detail needed for tangible evidence of results., score=57, spellCheck=The document is mostly free of spelling errors, but a thorough review to ensure all terminology aligns with industry standards is advisable., bulletPointsUsage=Bullet points are utilized in most sections, providing clarity and concise information. However, expanding on specific achievements rather than general duties would improve insight., weakActionVerbs=Weak action verbs are present and could be replaced with more dynamic alternatives. Active, powerful verbs will better convey achievements and responsibilities., scale=100, quantifyingImpact=There is a notable absence of quantifiable metrics to demonstrate the effect of previous roles. Including percentages, numbers, or specific figures would provide stronger evidence of results., repetitionAvoidance=Some repetition of action verbs is evident, which can weaken descriptions of achievements. Adopting a more varied vocabulary would enhance engagement., accomplishmentLanguage=There's limited use of accomplishment-oriented language, missing out on the opportunity to highlight results and progress. Shifting language towards outcomes rather than just responsibilities would present a stronger professional image.}, crispness={feedback=The resume has elements of conciseness but needs more tightening. Wordiness and overextended bullet points undermine the crisp delivery of career highlights., resumeLength=For someone with extensive experience, the resume's length is generally appropriate. However, editing for conciseness could help in emphasizing standout achievements more effectively., score=52, bulletPointsCount=The number of bullet points in certain sections is excessive, which can lead to essential information getting lost. Targeting only critical contributions will help maintain focus., fillerWords=There's some use of filler words that could be eliminated to sharpen the focus. Precise and direct language will enhance understanding and impact., bulletPointLength=Several bullet points are too long, which detracts from quick skimming. Shortening these will make information more digestible at a glance., scale=100}, qualityAddOn={feedback=A generally consistent style is maintained throughout, though there are areas for refinement. Avoidance of buzzwords and adherence to standard formatting are commendable., score=64, buzzwordsCliches=Instances of buzzwords are minimal, maintaining a professional tone. However, avoiding any clichés altogether would further elevate the resume's quality., datesFormatting=Date formats are consistent and easy to follow, adding to the document's credibility. Maintaining this consistency across all sections is essential., activeVoice=Active voice is utilized, though not consistently. Ensuring all content is in the active voice will help convey a more authoritative and proactive tone., scale=100, personalPronounsUsage=There's no use of personal pronouns, keeping within professional standards. This approach supports resume readability by ATS systems.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T08:59:08.635769, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 08:59:08, id=c42138d3-8ee8-4afd-9b27-ae818af3b500, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 08:58:27, status=busy}

{created_at_str=2025-11-08 08:58:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T08:58:27.129224, scheduled_at=2025-11-08T08:58:27.12921, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=bca2daf1-9487-49ec-b842-51c2b144bb8f, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 14:18:08, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=690f036c9f941c720e750038, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume follows a clear structure, featuring well-defined sections. Essential sections like Professional Experience and Education are present and sequenced appropriately, adding to the clarity., score=70, readability=Overall readability is quite strong, with the font size and formatting contributing to easy navigation. However, the absence of consistent headings and spacing throughout the document could be improved for better readability., essentialSectionsPresence=The Education and Experience sections are correctly highlighted, reflecting the candidate's background effectively. The inclusion of a summary and core skills section is also beneficial for quick insights., scale=100}, atsReadabilityScore={feedback=The resume is reasonably optimized for ATS parsing, with well-structured sections and clear labels. Including more industry-specific keywords would enhance it further., score=68, scale=100, keyElementsReadableByATS=The inclusion of traditional hiring indicators like name and contact info aligns well with ATS requirements. The resume could benefit from additional formatting adjustments to improve ATS readability further.}, impact={feedback=The resume could benefit from more quantifiable achievements to enhance its impact. Use of bullet points is adequate but lacks the detail needed for tangible evidence of results., score=57, spellCheck=The document is mostly free of spelling errors, but a thorough review to ensure all terminology aligns with industry standards is advisable., bulletPointsUsage=Bullet points are utilized in most sections, providing clarity and concise information. However, expanding on specific achievements rather than general duties would improve insight., weakActionVerbs=Weak action verbs are present and could be replaced with more dynamic alternatives. Active, powerful verbs will better convey achievements and responsibilities., scale=100, quantifyingImpact=There is a notable absence of quantifiable metrics to demonstrate the effect of previous roles. Including percentages, numbers, or specific figures would provide stronger evidence of results., repetitionAvoidance=Some repetition of action verbs is evident, which can weaken descriptions of achievements. Adopting a more varied vocabulary would enhance engagement., accomplishmentLanguage=There's limited use of accomplishment-oriented language, missing out on the opportunity to highlight results and progress. Shifting language towards outcomes rather than just responsibilities would present a stronger professional image.}, crispness={feedback=The resume has elements of conciseness but needs more tightening. Wordiness and overextended bullet points undermine the crisp delivery of career highlights., resumeLength=For someone with extensive experience, the resume's length is generally appropriate. However, editing for conciseness could help in emphasizing standout achievements more effectively., score=52, bulletPointsCount=The number of bullet points in certain sections is excessive, which can lead to essential information getting lost. Targeting only critical contributions will help maintain focus., fillerWords=There's some use of filler words that could be eliminated to sharpen the focus. Precise and direct language will enhance understanding and impact., bulletPointLength=Several bullet points are too long, which detracts from quick skimming. Shortening these will make information more digestible at a glance., scale=100}, qualityAddOn={feedback=A generally consistent style is maintained throughout, though there are areas for refinement. Avoidance of buzzwords and adherence to standard formatting are commendable., score=64, buzzwordsCliches=Instances of buzzwords are minimal, maintaining a professional tone. However, avoiding any clichés altogether would further elevate the resume's quality., datesFormatting=Date formats are consistent and easy to follow, adding to the document's credibility. Maintaining this consistency across all sections is essential., activeVoice=Active voice is utilized, though not consistently. Ensuring all content is in the active voice will help convey a more authoritative and proactive tone., scale=100, personalPronounsUsage=There's no use of personal pronouns, keeping within professional standards. This approach supports resume readability by ATS systems.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T08:58:32.85893, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 08:58:32, id=c42138d3-8ee8-4afd-9b27-ae818af3b500, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 08:58:27, status=ringing}

{created_at_str=2025-11-08 08:58:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T08:58:27.129224, scheduled_at=2025-11-08T08:58:27.12921, custom_extractions=null, telephony_data={duration=0.0, to_number=+919821645798, provider_call_id=bca2daf1-9487-49ec-b842-51c2b144bb8f, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 14:18:08, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=690f036c9f941c720e750038, reviewDetails={overallScore={score=62.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume follows a clear structure, featuring well-defined sections. Essential sections like Professional Experience and Education are present and sequenced appropriately, adding to the clarity., score=70, readability=Overall readability is quite strong, with the font size and formatting contributing to easy navigation. However, the absence of consistent headings and spacing throughout the document could be improved for better readability., essentialSectionsPresence=The Education and Experience sections are correctly highlighted, reflecting the candidate's background effectively. The inclusion of a summary and core skills section is also beneficial for quick insights., scale=100}, atsReadabilityScore={feedback=The resume is reasonably optimized for ATS parsing, with well-structured sections and clear labels. Including more industry-specific keywords would enhance it further., score=68, scale=100, keyElementsReadableByATS=The inclusion of traditional hiring indicators like name and contact info aligns well with ATS requirements. The resume could benefit from additional formatting adjustments to improve ATS readability further.}, impact={feedback=The resume could benefit from more quantifiable achievements to enhance its impact. Use of bullet points is adequate but lacks the detail needed for tangible evidence of results., score=57, spellCheck=The document is mostly free of spelling errors, but a thorough review to ensure all terminology aligns with industry standards is advisable., bulletPointsUsage=Bullet points are utilized in most sections, providing clarity and concise information. However, expanding on specific achievements rather than general duties would improve insight., weakActionVerbs=Weak action verbs are present and could be replaced with more dynamic alternatives. Active, powerful verbs will better convey achievements and responsibilities., scale=100, quantifyingImpact=There is a notable absence of quantifiable metrics to demonstrate the effect of previous roles. Including percentages, numbers, or specific figures would provide stronger evidence of results., repetitionAvoidance=Some repetition of action verbs is evident, which can weaken descriptions of achievements. Adopting a more varied vocabulary would enhance engagement., accomplishmentLanguage=There's limited use of accomplishment-oriented language, missing out on the opportunity to highlight results and progress. Shifting language towards outcomes rather than just responsibilities would present a stronger professional image.}, crispness={feedback=The resume has elements of conciseness but needs more tightening. Wordiness and overextended bullet points undermine the crisp delivery of career highlights., resumeLength=For someone with extensive experience, the resume's length is generally appropriate. However, editing for conciseness could help in emphasizing standout achievements more effectively., score=52, bulletPointsCount=The number of bullet points in certain sections is excessive, which can lead to essential information getting lost. Targeting only critical contributions will help maintain focus., fillerWords=There's some use of filler words that could be eliminated to sharpen the focus. Precise and direct language will enhance understanding and impact., bulletPointLength=Several bullet points are too long, which detracts from quick skimming. Shortening these will make information more digestible at a glance., scale=100}, qualityAddOn={feedback=A generally consistent style is maintained throughout, though there are areas for refinement. Avoidance of buzzwords and adherence to standard formatting are commendable., score=64, buzzwordsCliches=Instances of buzzwords are minimal, maintaining a professional tone. However, avoiding any clichés altogether would further elevate the resume's quality., datesFormatting=Date formats are consistent and easy to follow, adding to the document's credibility. Maintaining this consistency across all sections is essential., activeVoice=Active voice is utilized, though not consistently. Ensuring all content is in the active voice will help convey a more authoritative and proactive tone., scale=100, personalPronounsUsage=There's no use of personal pronouns, keeping within professional standards. This approach supports resume readability by ATS systems.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T08:58:30.642767, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 08:58:30, id=c42138d3-8ee8-4afd-9b27-ae818af3b500, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 08:58:27, status=initiated}
Context Details
{recipient_phone_number=+919821645798, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 14:18:08, callback_request_id=null, is_callback=null, fullName=VIKAS, resume_review_id=690f036c9f941c720e750038, parentBolnaId=null, attemptType=null}, resume_review_id=null}