Call Details

Bolna ID: c56cd679-9d24-4bb6-b2e0-fc2737d62b9d

Phone: +919274479168

From: N/A

Status: completed

Processing: COMPLETED

Duration: 41.40s

Cost: ₹7.00

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-11-08 11:34:24

Last Retry At:
2025-11-08 11:34:24

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-11-08 11:31:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 11:31:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 11:31:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 11:31:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 11:32:30
COMPLETED MAIN
CALLBACK_UPDATE
₹4.99
Duration: 41.40s
2025-11-08 11:32:33
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=busy, callback_id=690edcf9df5d746adf5c19de, scheduled_for=2025-11-08T12:02:33.717589396}
2025-11-08 11:32:45
COMPLETED MAIN
CALLBACK_UPDATE
₹7.00
Duration: 41.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Call Back Later, disposition_3=}}}
2025-11-08 11:34:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 11:34:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-11-08 06:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=7.0, batch_id=null, cost_breakdown={synthesizer=4.84, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=4.84}, llm=0.147, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.0}, network=1.0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.104, hangup=0.037}}, created_at=2025-11-08T06:01:26.205287, scheduled_at=2025-11-08T06:01:26.205255, custom_extractions=null, telephony_data={duration=42.0, to_number=+919274479168, provider_call_id=c6873b1e-824d-4735-aa75-79b013c96abb, hosted_telephony=true, recording_url=https://aps1.media.plivo.com/v1/Account/MAMZIYMDNIMWQ5YWQXNZ/Recording/24d9a730-bbea-4b85-9c94-8c692720a01a.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918031274410, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919274479168, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f7d6fec6-bc02-450e-997c-4bf1e7a14155, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no no i'm busy right now we'll talk to you later
assistant:  I totally get it—busy days happen! Just a quick thought before you go: your resume score came back pretty low, right? That’s actually a huge opportunity to fix things fast and get noticed by recruiters. When would be a better time for a quick chat? Even 5 minutes can make a big difference.
assistant: Call will now disconnect
, updated_at=2025-11-08T06:02:45.729337, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 06:02:45, id=c56cd679-9d24-4bb6-b2e0-fc2737d62b9d, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita reached out to discuss transforming the user's resume to increase interview opportunities. However, the user was busy and requested to talk later. Anita acknowledged the user's situation and highlighted the low resume score as an opportunity for improvement, suggesting a quick chat to discuss it further. The call ended shortly after., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Call Back Later", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Call Back Later, disposition_3=}}}, smart_status=not_started, conversation_duration=41.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=484, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=484, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=75, input=141}, azure_gpt-4_1-mini={output=101, input=2186}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=75, input=141, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=101, input=2186, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2505, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 06:01:26, status=completed}

{created_at_str=2025-11-08 06:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.99, batch_id=null, cost_breakdown={synthesizer=4.84, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=4.84}, llm=0.147, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.104, hangup=0.037}}, created_at=2025-11-08T06:01:26.205287, scheduled_at=2025-11-08T06:01:26.205255, custom_extractions=null, telephony_data={duration=0.0, to_number=+919274479168, provider_call_id=c6873b1e-824d-4735-aa75-79b013c96abb, hosted_telephony=true, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919274479168, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f7d6fec6-bc02-450e-997c-4bf1e7a14155, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no no i'm busy right now we'll talk to you later
assistant:  I totally get it—busy days happen! Just a quick thought before you go: your resume score came back pretty low, right? That’s actually a huge opportunity to fix things fast and get noticed by recruiters. When would be a better time for a quick chat? Even 5 minutes can make a big difference.
assistant: Call will now disconnect
, updated_at=2025-11-08T06:02:30.200496, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 06:02:30, id=c56cd679-9d24-4bb6-b2e0-fc2737d62b9d, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita reached out to discuss transforming the user's resume to increase interview opportunities. However, the user was busy and requested to talk later. Anita acknowledged the user's situation and highlighted the low resume score as an opportunity for improvement, suggesting a quick chat to discuss it further. The call ended shortly after., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=41.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=484, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=484, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=75, input=141}, azure_gpt-4_1-mini={output=101, input=2186}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=75, input=141, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=101, input=2186, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2505, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 06:01:26, status=call-disconnected}

{created_at_str=2025-11-08 06:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T06:01:26.205287, scheduled_at=2025-11-08T06:01:26.205255, custom_extractions=null, telephony_data={duration=0.0, to_number=+919274479168, provider_call_id=c6873b1e-824d-4735-aa75-79b013c96abb, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919274479168, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f7d6fec6-bc02-450e-997c-4bf1e7a14155, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T06:01:43.945547, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 06:01:43, id=c56cd679-9d24-4bb6-b2e0-fc2737d62b9d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 06:01:26, status=in-progress}

{created_at_str=2025-11-08 06:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T06:01:26.205287, scheduled_at=2025-11-08T06:01:26.205255, custom_extractions=null, telephony_data={duration=0.0, to_number=+919274479168, provider_call_id=c6873b1e-824d-4735-aa75-79b013c96abb, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919274479168, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f7d6fec6-bc02-450e-997c-4bf1e7a14155, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T06:01:30.936609, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 06:01:30, id=c56cd679-9d24-4bb6-b2e0-fc2737d62b9d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 06:01:26, status=ringing}

{created_at_str=2025-11-08 06:01:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T06:01:26.205287, scheduled_at=2025-11-08T06:01:26.205255, custom_extractions=null, telephony_data={duration=0.0, to_number=+919274479168, provider_call_id=c6873b1e-824d-4735-aa75-79b013c96abb, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919274479168, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f7d6fec6-bc02-450e-997c-4bf1e7a14155, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T06:01:28.986053, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 06:01:28, id=c56cd679-9d24-4bb6-b2e0-fc2737d62b9d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 06:01:26, status=initiated}
Context Details
{recipient_phone_number=+919274479168, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=f7d6fec6-bc02-450e-997c-4bf1e7a14155, attemptType=RETRY}, resume_review_id=null}