Call Details

Bolna ID: f08b0925-c2e1-4aef-a01f-6f8040a92f77

Phone: +919751136721

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-11-08 09:45:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-08 09:56:55

Next Call Scheduled:
2025-11-08 09:56:55

Call Timeline 14
2025-11-08 09:45:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 09:45:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 09:45:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 09:46:04
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 09:46:05
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-08 09:46:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-08 09:51:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d36f557b-784e-46c4-8aa3-7c9127765a3b}
2025-11-08 09:51:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d36f557b-784e-46c4-8aa3-7c9127765a3b, status=BUSY}
2025-11-08 09:51:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-08 09:51:55
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=d36f557b-784e-46c4-8aa3-7c9127765a3b}
2025-11-08 09:57:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3c46d840-06cd-4b54-8eef-42eecdec4f67}
2025-11-08 09:57:54
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3c46d840-06cd-4b54-8eef-42eecdec4f67, status=BUSY}
2025-11-08 09:57:54
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-08 09:57:54
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3c46d840-06cd-4b54-8eef-42eecdec4f67}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-08 04:21:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T04:21:25.684459, scheduled_at=2025-11-08T04:21:25.684423, custom_extractions=null, telephony_data={duration=0.0, to_number=+919751136721, provider_call_id=e4306b66-381d-4f8d-a4b2-4413b91862d1, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919751136721, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=f08b0925-c2e1-4aef-a01f-6f8040a92f77, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-08T04:21:55.544024, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 04:21:55, id=d36f557b-784e-46c4-8aa3-7c9127765a3b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 04:21:25, status=busy}

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{created_at_str=2025-11-08 04:15:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-08T04:15:26.911123, scheduled_at=2025-11-08T04:15:26.911097, custom_extractions=null, telephony_data={duration=0.0, to_number=+919751136721, provider_call_id=fd7054c0-bf48-44fa-993a-a48a5580aa6d, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919751136721, recipient_data={recipient_phone_number=null, review_completed=2025-11-08 09:34:42, callback_request_id=null, is_callback=null, fullName=Aditya, resume_review_id=690ec11318c341037892224d, reviewDetails={overallScore={score=65, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a well-structured layout with clear sections for easy navigation, including Work Experience, Education, and Projects. The reverse chronological order in the Experience section effectively highlights the candidate's career progression and accomplishments., score=65, readability=The resume is highly readable, employing clear headings, concise bullet points, and appropriate font sizes. No unnecessary sections are present, which ensures focus on relevant information for the hiring managers., essentialSectionsPresence=All essential sections, like Summary, Key Technologies, Work Experience, Education, and Projects, are present and easily readable. The contact information is also clearly visible, ensuring easy reachability by the recruiters., scale=100}, atsReadabilityScore={feedback=The resume has a good structure and is likely to be compatible with most ATS systems. Adding additional keywords that aligns with the role will further enhance ATS readability., score=70, scale=100, keyElementsReadableByATS=The key elements, including the full name, contact information, work experience, recent education, and skills, are clearly presented and easily parsed by ATS systems.}, impact={feedback=The Work Experience section uses bullet points effectively to describe responsibilities and achievements in the role. Many bullet points provide good impact., score=60, spellCheck=The resume seems to be free of spelling errors, indicative of a high level of attention to detail and professionalism., bulletPointsUsage=Good use of bullet points to list responsibilities and achievements, making the resume easier to scan. However, some bullet points could be more concise to enhance their impact., weakActionVerbs=The resume leverages strong action verbs in most cases, except in some instances. Replacing phrasing such as 'Built scanning system' with 'Developed and Implemented a scanning system' will make it even better., scale=100, quantifyingImpact=The resume includes quantifiable achievements, such as database cost reduction by 60%, showing some good effort to highlight the impact of the candidates' work. However, there is still room to add more numbers or percentage improvements., repetitionAvoidance=The overuse of some action verbs could be addressed by diversifying the language a little. However, the action verbs used are strong., accomplishmentLanguage=The language used is largely accomplishment-oriented, focusing on results-driven outcomes. Emphasis is more on actions and measurable results and achievements.}, crispness={feedback=The resume is of an appropriate length for the candidate's experience level, avoiding both excessive length and brevity. The bullet points are relatively concise., resumeLength=The resume's length is suitable for a Senior Lead Engineer with 7+ years of experience, providing enough detail without being overwhelming., score=60, bulletPointsCount=The number of bullet points appears reasonable, allowing for comprehensive coverage of responsibilities and achievements. There are many bullet points per experience which are good., fillerWords=The resume generally avoids filler words, keeping the language focused and professional. No obvious examples are noted., bulletPointLength=The length of some bullet points could be condensed to make statements more impactful; however, the information is detailed but not too long., scale=100}, qualityAddOn={feedback=The resume avoids common buzzwords and clichés, and the language is specific and technical. Date formatting is consistent throughout the document. 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