Call Details

Bolna ID: bee3be50-716d-48cc-bf67-cd0f7ac34836

Phone: +919749646181

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 389.00s

Cost: ₹45.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-08 09:00:24

Ended:
Not set

Last Processed:
2025-11-08 09:04:25

Last Retry At:
2025-11-08 09:04:25

Next Retry Scheduled:
2025-11-08 09:12:13

Next Call Scheduled:
2025-11-08 09:12:13

Call Timeline 11
2025-11-08 09:00:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-08 09:00:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 09:00:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 09:00:39
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-08 09:03:24
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 09:03:24, message=Fallback additional details fetch scheduled}
2025-11-08 09:04:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-08 09:04:25, message=Successfully fetched and saved additional details}
2025-11-08 09:07:13
COMPLETED MAIN
CALLBACK_UPDATE
₹72.97
Duration: 388.10s
2025-11-08 09:07:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-08 09:07:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-08 09:07:15
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=pricing_info, phone_number=+919749646181}
2025-11-08 09:07:28
COMPLETED MAIN
CALLBACK_UPDATE
₹45.50
Duration: 388.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Sale, disposition_2=Successful Sale, disposition_3=Sale Closed}}}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi Salman, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  okay
assistant:  Great, Salman! I saw your resume review score came in at fifty seven point eight out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you actively job hunting, thinking about a career shift, or something else?
user:  next i am doing in pharmaceutical sector
assistant:  Got
user:  a good position
assistant:  Got it, Salman—a good position in the pharmaceutical sector. That’s a solid goal. 

Here’s the thing—your current resume score shows some key areas holding you back. Like, your experience section isn’t upfront enough, and your achievements aren’t highlighted with numbers. That means recruiters might skim past your real value without even realizing it. 

If you don’t fix this, you risk missing out on those better roles you want. How long have you been using this resume for your applications?
user:  eight years
assistant:   Eight years with the same resume? Salman, that’s a long time for a document that’s supposed to open doors for you. 

Think about it—while you’ve grown and gained experience, your resume hasn’t kept pace. That gap between where you are and where you want to be? It’s only getting bigger. 

Every day you wait, you could be losing interview calls to candidates with sharper, more targeted resumes. How does that feel?
user:  okay
assistant:   I get
user:  it is a dad
assistant: Hey Salman, I hear you— it’s tough
user:  yes ma'am
assistant:  I totally get it, Salman. Feeling stuck or unsure is normal, but here’s the thing—your resume is your foot in the door. If it’s not showing your true potential, those good pharma roles will keep slipping away. 

What if you had a resume that’s not just updated but tailored to the exact jobs you want? One that speaks the language of recruiters in pharma and highlights your real impact with numbers and strong action words? 

Would that make a difference for you?
user:  okay
assistant:  That’s the spirit, Salman! Imagine sending out resumes that actually get noticed—no more waiting, no more hoping. 

What’s stopping you from making that change right now?
user:  okay
assistant:   I hear you, Salman. Sometimes it feels easier to just keep things as they are. But let me ask you—how many more opportunities are you willing to let slip by with your current resume? 

You’ve got the experience, the skills, the drive. Now it’s about making sure your resume shows that loud and clear. 

Ready to take that step and get your resume working as hard as you do?
user:  yes
assistant:  Awesome, Salman! This is exactly the move that can change your game. 

I’ll help you get a resume that’s sharp, targeted, and ready to grab those pharma roles you want. 

Let’s get started so you don’t lose any more time or chances. How soon do you want to kick this off?
user:  how
assistant:   Great question, Salman! Here’s how it works—our service gives you ten AI-powered resumes, each tailored to specific pharma job descriptions you want. 

You get premium, HR-approved templates that look professional and stand out. Plus, personalized cover letters with every resume to boost your chances. 

You can download everything instantly in PDF, ready to send out in under thirty minutes. 

And there’s more—lifetime access to edit anytime, an interview prep guide, plus a LinkedIn profile review and two weeks of LinkedIn Co-pilot to help you shine online. 

All this for just Rupees
user:  please please tell
assistant:   Absolutely, Salman! The full package is just Rupees two thousand nine hundred ninety nine plus GST. 

Think about it—over two lakh professionals have used this to land interviews at top companies like Zomato, Google, and Times Internet. 

It’s a small investment compared to the doors it can open for your career in pharma. 

Does that sound like something you want to move forward with today?
user:  yes
assistant:   Perfect, Salman! I’m excited for you. I’ll get the process started right away so you can have those powerful resumes in your hands fast. 

I’ll just need a few details to set you up—what’s the best email to send your upgraded resumes and cover letters?
user:  alright
assistant:  Great! Just share your email when
user:  s dot कुर्सिफ
assistant:  Hey Salman, I didn’t catch that clearly. Could you please spell out your email address for me? That way, I can make sure everything goes to the right place.
user:  ok s dot
assistant:   Thanks, Salman
user:  कुर्सित k h u r s i t
assistant:  Got it, Salman. So your email starts with s dot khursit, right? Could you please share the full email address including the domain? Like, is it @gmail.com or something else?
user:  dot कोशित ninety four at the rate gmail dot com
assistant:   Thanks for that, Salman! Just to confirm, your email is s.khursit94@gmail.com, right?
user:  yes
assistant:   Perfect, Salman! I’ve got it down. I’ll send you all the details shortly so we can get your upgraded resumes ready. 

You’re making a smart move—this is going to open up those better pharma opportunities for you. 

If you have any questions or need help along the way, just reach out. Ready to get started?
user:  passing then i'll check
assistant:   Totally
user:  then i'll let you know
assistant:   I get it, Salman. Take your time to think it over. Just remember, every day you wait is a missed chance to get those interviews. 

I’ll be here when you’re ready to take that next step. Meanwhile, if you have any questions, don’t hesitate to reach out. Sound good?
assistant: Call will now disconnect
, updated_at=2025-11-08T03:37:28.105309, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 03:37:28, id=bee3be50-716d-48cc-bf67-cd0f7ac34836, campaign_id=null, summary=The conversation was between Salman and Anita from Outspark Resume Services. Anita reached out to discuss transforming Salman's resume to increase his chances of getting interview calls. She informed him that his resume review score was 57.8 out of 100, indicating areas for improvement, particularly in highlighting his experience and achievements.

Salman mentioned he has been using the same resume for eight years and is currently in a good position in the pharmaceutical sector. Anita emphasized the importance of updating his resume to reflect his growth and potential, suggesting that a tailored resume could help him secure better job opportunities.

Anita offered a service that includes ten AI-powered resumes, cover letters, and additional resources for a fee of Rupees 2,999 plus GST. Salman expressed interest in the service and provided his email address for further communication. He indicated he would think it over before making a decision, and Anita encouraged him to reach out with any questions. The call ended with Anita reminding Salman of the importance of acting quickly to avoid missing opportunities., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Sale", "disposition_2": "Successful Sale", "disposition_3": "Sale Closed"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Sale, disposition_2=Successful Sale, disposition_3=Sale Closed}}}, smart_status=completed, conversation_duration=388.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6961, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=6943, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=206, input=1342}, azure_gpt-4_1-mini={output=1524, input=59890}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=206, input=1342, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1524, input=59890, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=140, input=57589, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 03:30:26, status=completed}

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However, the Experience section needs to be placed before the Educational qualifications to emphasize your professional background more effectively., score=60, readability=The use of bullet points helps in breaking down information, but redundant sub-sections make it cluttered. Ensure a uniform format in titles and bullet points for improved readability., essentialSectionsPresence=The current structure of essential sections is inconsistent with the conventional order. Ensure that sections like Professional Experience and Education are distinct and easy to navigate for better impact., scale=100}, atsReadabilityScore={feedback=The current structure has essential details required for ATS parsing, such as contact information. However, improvements can be made by better keyword inclusion relevant to your domain., score=60, scale=100, keyElementsReadableByATS=Key elements like name, contact details, and some section labels are clear to the ATS, but including industry-relevant keywords could enhance compatibility further. Use standardized headers and consistent formatting to improve overall ATS readability.}, impact={feedback=Your usage of bullet points is noted, but they lack quantifiable achievements which could enhance the impact. Consider integrating specific metrics to better convey your accomplishments and impact in your roles., score=58, spellCheck=There are minor spelling errors, particularly in words like 'Batchelor' which should be corrected to 'Bachelor.' Ensure a comprehensive spell check is conducted to maintain professionalism., bulletPointsUsage=The bullet points are helpful in listing responsibilities, but they tend to be overly focused on tasks rather than results. Change focus to highlight achievements using numbers wherever possible., weakActionVerbs=Quite a few action verbs used are weak and repetitive, including multiple uses of 'manage' and 'prepare.' Use stronger, varied verbs to capture a more dynamic professional image., scale=100, quantifyingImpact=A significant part of the impact can be enhanced by stating quantifiable results like 'Improved efficiency by 20%' rather than general tasks. A quantitative approach will drive more value to potential employers., repetitionAvoidance=There's noticeable repetition in terms of responsibilities and action verbs across different roles. Try diversifying your language and emphasizing different aspects of your skills to avoid redundancy., accomplishmentLanguage=Most provided language is task-based rather than accomplishment-focused. Opt for action-oriented language to reflect the tangible outcomes resulting from your efforts.}, crispness={feedback=The resume, while comprehensive, is bloated and can be trimmed to communicate points more effectively. Reducing the content will help in maintaining reader engagement and delivering a sharp message., resumeLength=The current resume length exceeds what is typical for the experience level. Aim to condense content to one or two pages by trimming verbose descriptions and excluding redundant details., score=55, bulletPointsCount=The bullet points are numerous and some don't contribute distinctively. Each should present a unique selling point about your experience, skills, or achievements to maintain relevance., fillerWords=There's a notable presence of filler words that detract from the potency of your statements. Removing these can create a stronger, more direct conveyance of your skills and outcomes., bulletPointLength=Several bullet points are lengthy and would benefit from more succinct articulation. Shorten them by focusing on content that achieves the highest impact with the fewest words., scale=100}, qualityAddOn={feedback=Buzzwords like 'Team building' and personal pronouns detract from the resume's professional tone. Correcting these elements, such as employing active voice, formulates a more engaging narrative., score=56, buzzwordsCliches=Avoid using cliché terms such as 'strong leadership abilities' that have become generic. Articulate specific examples instead to showcase those skills in action., datesFormatting=The formatting of dates lacks consistency, with some errors such as 'Form' instead of 'From.' Use a uniform date representation to uphold clarity and professionalism., activeVoice=Your narrative often uses passive voice, making statements less impactful. Switching to active voice where the subject performs the action will enhance readability and authority., scale=100, personalPronounsUsage=Personal pronouns such as 'I' and 'my' are excessive and can be replaced with action verbs to maintain focus on achievements. Aim to adopt an impersonal yet active style.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that SALMAN?
user:  yes
assistant:  Hi Salman, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  okay
assistant:  Great, Salman! I saw your resume review score came in at fifty seven point eight out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you actively job hunting, thinking about a career shift, or something else?
user:  next i am doing in pharmaceutical sector
assistant:  Got
user:  a good position
assistant:  Got it, Salman—a good position in the pharmaceutical sector. That’s a solid goal. 

Here’s the thing—your current resume score shows some key areas holding you back. Like, your experience section isn’t upfront enough, and your achievements aren’t highlighted with numbers. That means recruiters might skim past your real value without even realizing it. 

If you don’t fix this, you risk missing out on those better roles you want. How long have you been using this resume for your applications?
user:  eight years
assistant:   Eight years with the same resume? Salman, that’s a long time for a document that’s supposed to open doors for you. 

Think about it—while you’ve grown and gained experience, your resume hasn’t kept pace. That gap between where you are and where you want to be? It’s only getting bigger. 

Every day you wait, you could be losing interview calls to candidates with sharper, more targeted resumes. How does that feel?
user:  okay
assistant:   I get
user:  it is a dad
assistant: Hey Salman, I hear you— it’s tough
user:  yes ma'am
assistant:  I totally get it, Salman. Feeling stuck or unsure is normal, but here’s the thing—your resume is your foot in the door. If it’s not showing your true potential, those good pharma roles will keep slipping away. 

What if you had a resume that’s not just updated but tailored to the exact jobs you want? One that speaks the language of recruiters in pharma and highlights your real impact with numbers and strong action words? 

Would that make a difference for you?
user:  okay
assistant:  That’s the spirit, Salman! Imagine sending out resumes that actually get noticed—no more waiting, no more hoping. 

What’s stopping you from making that change right now?
user:  okay
assistant:   I hear you, Salman. Sometimes it feels easier to just keep things as they are. But let me ask you—how many more opportunities are you willing to let slip by with your current resume? 

You’ve got the experience, the skills, the drive. Now it’s about making sure your resume shows that loud and clear. 

Ready to take that step and get your resume working as hard as you do?
user:  yes
assistant:  Awesome, Salman! This is exactly the move that can change your game. 

I’ll help you get a resume that’s sharp, targeted, and ready to grab those pharma roles you want. 

Let’s get started so you don’t lose any more time or chances. How soon do you want to kick this off?
user:  how
assistant:   Great question, Salman! Here’s how it works—our service gives you ten AI-powered resumes, each tailored to specific pharma job descriptions you want. 

You get premium, HR-approved templates that look professional and stand out. Plus, personalized cover letters with every resume to boost your chances. 

You can download everything instantly in PDF, ready to send out in under thirty minutes. 

And there’s more—lifetime access to edit anytime, an interview prep guide, plus a LinkedIn profile review and two weeks of LinkedIn Co-pilot to help you shine online. 

All this for just Rupees
user:  please please tell
assistant:   Absolutely, Salman! The full package is just Rupees two thousand nine hundred ninety nine plus GST. 

Think about it—over two lakh professionals have used this to land interviews at top companies like Zomato, Google, and Times Internet. 

It’s a small investment compared to the doors it can open for your career in pharma. 

Does that sound like something you want to move forward with today?
user:  yes
assistant:   Perfect, Salman! I’m excited for you. I’ll get the process started right away so you can have those powerful resumes in your hands fast. 

I’ll just need a few details to set you up—what’s the best email to send your upgraded resumes and cover letters?
user:  alright
assistant:  Great! Just share your email when
user:  s dot कुर्सिफ
assistant:  Hey Salman, I didn’t catch that clearly. Could you please spell out your email address for me? That way, I can make sure everything goes to the right place.
user:  ok s dot
assistant:   Thanks, Salman
user:  कुर्सित k h u r s i t
assistant:  Got it, Salman. So your email starts with s dot khursit, right? Could you please share the full email address including the domain? Like, is it @gmail.com or something else?
user:  dot कोशित ninety four at the rate gmail dot com
assistant:   Thanks for that, Salman! Just to confirm, your email is s.khursit94@gmail.com, right?
user:  yes
assistant:   Perfect, Salman! I’ve got it down. I’ll send you all the details shortly so we can get your upgraded resumes ready. 

You’re making a smart move—this is going to open up those better pharma opportunities for you. 

If you have any questions or need help along the way, just reach out. Ready to get started?
user:  passing then i'll check
assistant:   Totally
user:  then i'll let you know
assistant:   I get it, Salman. Take your time to think it over. Just remember, every day you wait is a missed chance to get those interviews. 

I’ll be here when you’re ready to take that next step. Meanwhile, if you have any questions, don’t hesitate to reach out. Sound good?
assistant: Call will now disconnect
, updated_at=2025-11-08T03:37:13.248268, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-08 03:37:13, id=bee3be50-716d-48cc-bf67-cd0f7ac34836, campaign_id=null, summary=The conversation was between Salman and Anita from Outspark Resume Services. Anita reached out to discuss transforming Salman's resume to increase his chances of getting interview calls. She informed him that his resume review score was 57.8 out of 100, indicating areas for improvement, particularly in highlighting his experience and achievements.

Salman mentioned he has been using the same resume for eight years and is currently in a good position in the pharmaceutical sector. Anita emphasized the importance of updating his resume to reflect his growth and potential, suggesting that a tailored resume could help him secure better job opportunities.

Anita offered a service that includes ten AI-powered resumes, cover letters, and additional resources for a fee of Rupees 2,999 plus GST. Salman expressed interest in the service and provided his email address for further communication. He indicated he would think it over before making a decision, and Anita encouraged him to reach out with any questions. The call ended with Anita reminding Salman of the importance of acting quickly to avoid missing opportunities., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=388.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6961, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=6943, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=206, input=1342}, azure_gpt-4_1-mini={output=1524, input=59890}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=206, input=1342, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1524, input=59890, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=140, input=57589, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-08 03:30:26, status=call-disconnected}

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Context Details
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