Call Details
Bolna ID:
e4b1ad8b-aa10-414a-ad59-b99c3f307ebc
Phone: +919637854031
From: +918031274410
Status: completed
Processing: COMPLETED
Duration: 38.10s
Cost: ₹7.00
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-07 16:56:27
Ended:
Not set
Last Processed:
2025-11-07 16:59:24
Last Retry At:
2025-11-07 16:59:24
Next Retry Scheduled:
2025-11-07 17:02:38
Next Call Scheduled:
2025-11-07 17:02:38
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Reshma, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no no no
assistant: Hey Reshma,
user: i'll i'll call later i'm gonna click on
assistant: I totally get it, Reshma. Just before you go, can I ask—what’s your main goal with your resume right now? Are you looking for a new job, a career shift, or something else? This will help me understand how we can best support you when you’re ready.
assistant: Call will now disconnect
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user: hello
assistant: Hi Reshma, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no no no
assistant: Hey Reshma,
user: i'll i'll call later i'm gonna click on
assistant: I totally get it, Reshma. Just before you go, can I ask—what’s your main goal with your resume right now? Are you looking for a new job, a career shift, or something else? This will help me understand how we can best support you when you’re ready.
assistant: Call will now disconnect
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{created_at_str=2025-11-07 11:26:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-07T11:26:28.142737, scheduled_at=2025-11-07T11:26:28.142698, custom_extractions=null, telephony_data={duration=0.0, to_number=+919637854031, provider_call_id=09e4d02e-5695-4188-9099-5ba66858779a, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919637854031, recipient_data={recipient_phone_number=null, review_completed=2025-11-07 16:45:24, callback_request_id=null, is_callback=null, fullName=Reshma, resume_review_id=690dd49c18c3410378920a70, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes all essential sections such as Summary, Experience, Skills, and Education, but there are readability issues due to dense text blocks. Reformatting to ensure each section is easily skimmable would improve readability., score=62, readability=Currently, readability is compromised due to long paragraphs and a cluttered presentation. Separating sections with clear headers and concise bullet points can enhance overall readability., essentialSectionsPresence=Experience and Education sections are present but need restructuring into reverse chronological order. Summaries are present but overly verbose and can be condensed for effectiveness., scale=100}, atsReadabilityScore={feedback=The resume contains the necessary elements for ATS readability and incorporates standard section headings. However, adding specific industry and role-related keywords could further boost ATS optimization., score=70, scale=100, keyElementsReadableByATS=Key elements such as contact information and educational background are well-placed for ATS scanning. Enhancing keyword presence related to teaching and pedagogy will improve searchability.}, impact={feedback=The resume contains numerous bullet points but lacks quantifiable achievements, reducing the impact of the content. Incorporating metrics and stronger action verbs can elevate the perceived impact., score=58, spellCheck=The text is generally free of spelling errors; however, some spacing and formatting inconsistencies can detract from professionalism. Ensuring uniformity in presentation should be prioritized., bulletPointsUsage=The resume makes use of bullet points; however, some are lengthy and contain multiple ideas. Improving conciseness will contribute to a clearer presentation of contributions., weakActionVerbs=The resume often utilizes weak action verbs, diminishing the achievements' perceived importance. Replacing them with strong, specific verbs would enhance the content's assertiveness., scale=100, quantifyingImpact=There's minimal use of quantified achievements, which dilutes the impact of the candidate's contributions. Adding data or measurable outcomes would greatly enhance the narrative., repetitionAvoidance=Several positions highlight similar responsibilities using repetitive language. Avoid repeating duties across different roles by tailoring them to showcase unique experiences., accomplishmentLanguage=Accomplishment-driven language is used in some areas but should be more widespread. Rephrasing responsibilities to reflect positive outcomes will improve impact.}, crispness={feedback=The overall length of the resume, combined with dense bullet points, makes for a potentially overwhelming read. Shortening and focusing points will keep the reader's attention more effectively., resumeLength=For someone with significant experience, the length of the resume is justifiable, but it should focus more on recent, relevant experiences. Eliminating redundant or less relevant details can reduce length., score=53, bulletPointsCount=There are excessive bullet points in some job descriptions which can lead to fatigue. Limiting each role to the most impactful 4-5 points would streamline the document., fillerWords=The resume contains several filler sentences that do not add value. Removing these non-essential words will make the document more direct and impactful., bulletPointLength=Many bullet points are overly detailed and long, making them difficult to skim. Trimming these to 1-2 lines each will enhance readability and comprehension., scale=100}, qualityAddOn={feedback=The resume leans on buzzwords and clichés which can reduce the uniqueness of the candidate's experience. Ensuring all dates are presented consistently will improve reader understanding and professionalism., score=60, buzzwordsCliches=The resume contains several buzzwords like 'learner-centric methodologies' and 'holistic development.' Replacing them with specific examples will add depth to the context., datesFormatting=Date formatting is inconsistent throughout the resume. Uniform use of a single date format (e.g., MM/YYYY) across all sections is recommended to maintain professionalism., activeVoice=The resume generally stays in an active voice but could strengthen this by converting any passive sentences found, which will deliver a more engaging narrative., scale=100, personalPronounsUsage=Successfully avoids the use of personal pronouns, which aligns well with professional resume writing norms. Maintaining this third-person perspective is advisable.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T11:26:32.016102, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 11:26:32, id=e4b1ad8b-aa10-414a-ad59-b99c3f307ebc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 11:26:28, status=initiated}
Context Details
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