Call Details

Bolna ID: e551dfdd-78e8-4047-aadb-97f71857cd6c

Phone: +919722225093

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 1.40s

Cost: ₹3.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-07 14:37:28

Ended:
Not set

Last Processed:
2025-11-07 14:39:24

Last Retry At:
2025-11-07 14:39:24

Next Retry Scheduled:
2025-11-07 14:43:09

Next Call Scheduled:
2025-11-07 14:43:09

Call Timeline 13
2025-11-07 14:37:30
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-07 14:37:34
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 14:37:36
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 14:37:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 14:37:49
COMPLETED MAIN
CALLBACK_UPDATE
₹0.09
Duration: 1.40s
2025-11-07 14:37:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-07 14:37:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-07 14:38:09
COMPLETED MAIN
CALLBACK_UPDATE
₹3.50
Duration: 1.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Forwarded, disposition_2=, disposition_3=}}}
2025-11-07 14:38:09
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-07 14:38:09
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-11-07 14:39:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 14:39:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-07 14:39:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 14:39:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-07 14:39:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 14:39:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  call has been forward
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user:  call has been forward
assistant:  Hi CHINTAN, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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Standardizing this to one format would enhance clarity., activeVoice=Most sentences are in active voice, which strengthens the resume. Ensuring all action statements are in active voice will further engage readers., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. Continuing this practice is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T09:07:36.245161, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 09:07:36, id=e551dfdd-78e8-4047-aadb-97f71857cd6c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 09:07:30, status=ringing}

{created_at_str=2025-11-07 09:07:30, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-07T09:07:30.569144, scheduled_at=2025-11-07T09:07:30.569114, custom_extractions=null, telephony_data={duration=0.0, to_number=+919722225093, provider_call_id=cff86995-5886-48eb-bf48-127183610058, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919722225093, recipient_data={recipient_phone_number=null, review_completed=2025-11-07 14:26:39, callback_request_id=null, is_callback=null, fullName=CHINTAN, resume_review_id=690db40d18c34103789204f1, reviewDetails={overallScore={score=60.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is generally coherent but could benefit from clearer section headers to improve searchability. Organizing key sections such as Skills and Languages towards the start would enhance readability., score=66, readability=While the resume is readable, denser blocks of text can impede quick scanning. Splitting larger paragraphs into smaller segments would be beneficial., essentialSectionsPresence=Essential sections like Experience and Education are present, but ensuring they follow reverse chronological order will make the resume more effective. Introduction of a clear Objective or Summary section could provide better context for the reader., scale=100}, atsReadabilityScore={feedback=Contact details and headline elements are generally ATS-friendly, but more industry-specific keywords could improve optimization. Structured content with proper labeling enhances ATS readability., score=64, scale=100, keyElementsReadableByATS=Most key elements like contact information and experience titles appear to be properly formatted for ATS. Ensuring all elements are similarly clear is advised for optimal system compatibility.}, impact={feedback=The use of bullet points is adequate but fails to consistently quantify achievements. Incorporating metrics where possible would amplify the impact of work descriptions., score=58, spellCheck=The resume appears free from spelling errors, indicating careful proofreading. Maintaining this standard is crucial for a professional impression., bulletPointsUsage=While bullet points are used, their potential for enhancing clarity is not fully utilized due to block text and lack of quantifiable elements. More structured bullet points highlighting key achievements would improve readability and impact., weakActionVerbs=Some action verbs used are weak. Stronger alternatives like 'spearheaded,' 'achieved,' or 'optimized' would enhance the description of accomplishments., scale=100, quantifyingImpact=The current resume provides minimal quantifiable achievements. Including data such as 'reduced defect rate by 30%' would create a stronger impact., repetitionAvoidance=There is some repetition of roles and responsibilities that could be streamlined. Consolidating similar tasks into single points would improve clarity., accomplishmentLanguage=The language occasionally falls short of being result-oriented. Framing tasks with results where possible will better convey the candidate's impact.}, crispness={feedback=The resume could be more concise by reducing the number of filler words and repetitive information. A more focused version would help to maintain the reader's attention., resumeLength=The resume is overly detailed for the given experience level, causing it to be longer than recommended. Condensing content without losing necessary information could be beneficial., score=54, bulletPointsCount=There is inconsistency in bullet point density, with some sections more information-heavy than others. Balancing bullet points across sections is advised., fillerWords=The resume contains filler words that could be eliminated to maintain focus. Removing these will streamline the document and emphasize important elements., bulletPointLength=Bullets tend to be lengthy, making them less effective. Shortening these to key points would enhance their impact and readability., scale=100}, qualityAddOn={feedback=Issues like buzzwords and clichés are present, which detract from specificity. Consistency in formatting, particularly dates, can significantly enhance professionalism., score=62, buzzwordsCliches=Terms such as 'results-oriented' and 'proven expertise' are generic; more specific examples reflecting actual achievements would improve the resume., datesFormatting=The date format is inconsistent, appearing as both full and partial dates, which can be distracting. Standardizing this to one format would enhance clarity., activeVoice=Most sentences are in active voice, which strengthens the resume. Ensuring all action statements are in active voice will further engage readers., scale=100, personalPronounsUsage=The resume avoids personal pronouns effectively, maintaining a professional tone. Continuing this practice is recommended.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T09:07:34.166969, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 09:07:34, id=e551dfdd-78e8-4047-aadb-97f71857cd6c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 09:07:30, status=initiated}
Context Details
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