Call Details

Bolna ID: 717d5646-6cad-46e6-897d-fcab879fae6e

Phone: +919972677300

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 102.90s

Cost: ₹14.00

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-07 13:57:25

Ended:
Not set

Last Processed:
2025-11-07 14:01:24

Last Retry At:
2025-11-07 14:01:24

Next Retry Scheduled:
2025-11-07 14:04:33

Next Call Scheduled:
2025-11-07 14:04:33

Call Timeline 12
2025-11-07 13:57:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-07 13:57:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 13:57:31
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 13:57:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 13:59:33
COMPLETED MAIN
CALLBACK_UPDATE
₹20.38
Duration: 102.90s
2025-11-07 13:59:33
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-07 13:59:33
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-07 13:59:37
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=pass on agent's number, callback_id=690dadf1df5d746adf5c03a3, scheduled_for=2025-11-07T14:29:37.517866916}
2025-11-07 13:59:37
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_details_fy, request_type=general_info, phone_number=+919972677300}
2025-11-07 13:59:48
COMPLETED MAIN
CALLBACK_UPDATE
₹14.00
Duration: 102.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Not Available, disposition_3=Number Not Active}}}
2025-11-07 14:01:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 14:01:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-07 14:01:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 14:01:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Shrideesh, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  not really actually i'm his aunt he's in the uk right now he's traveling
assistant:  Got it,
user:  and i don't think his number is active
assistant:  Thanks for letting me know! If Shrideesh is back or available later, I’d love to help him boost that resume score. Can I have a good time to call back, or maybe you can pass on my number
user:  oh sure i will
assistant:  Thanks so
user:  sure i will so you are you're saying this organization is tied up with client's job is it
assistant:   Hey, I get why you
user:  outspark is a part of times job
assistant:   Hey, just to clear that up—Outspark Resume Services is part of the Times of India Group, but we focus on upgrading resumes and career tools. We don’t directly place candidates in jobs, but we help make your resume so strong that recruiters can’t ignore you. Does that make sense?
user:  yeah the dust
assistant:   Perfect! So, when Shrideesh is ready, we can help turn that resume from a “meh” to a “wow” that gets noticed. Meanwhile, if you or he have any questions, just let me know. Would you like me to share some info you can pass along?
user:  yeah you could share it on the same number maybe via whatsapp
assistant:  Absolutely, Shrideesh will get a WhatsApp message from me soon with all the details. That way,
user:  yep thank you
assistant:   You’re welcome! Looking forward to helping Shrideesh shine with his resume. Have a great day!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi Shrideesh, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  not really actually i'm his aunt he's in the uk right now he's traveling
assistant:  Got it,
user:  and i don't think his number is active
assistant:  Thanks for letting me know! If Shrideesh is back or available later, I’d love to help him boost that resume score. Can I have a good time to call back, or maybe you can pass on my number
user:  oh sure i will
assistant:  Thanks so
user:  sure i will so you are you're saying this organization is tied up with client's job is it
assistant:   Hey, I get why you
user:  outspark is a part of times job
assistant:   Hey, just to clear that up—Outspark Resume Services is part of the Times of India Group, but we focus on upgrading resumes and career tools. We don’t directly place candidates in jobs, but we help make your resume so strong that recruiters can’t ignore you. Does that make sense?
user:  yeah the dust
assistant:   Perfect! So, when Shrideesh is ready, we can help turn that resume from a “meh” to a “wow” that gets noticed. Meanwhile, if you or he have any questions, just let me know. Would you like me to share some info you can pass along?
user:  yeah you could share it on the same number maybe via whatsapp
assistant:  Absolutely, Shrideesh will get a WhatsApp message from me soon with all the details. That way,
user:  yep thank you
assistant:   You’re welcome! Looking forward to helping Shrideesh shine with his resume. Have a great day!
assistant: Call will now disconnect
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Context Details
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