Call Details

Bolna ID: d7db6a4f-c90e-497c-94a4-fbbe91ef1818

Phone: +919790843069

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 81.60s

Cost: ₹10.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-07 12:37:29

Ended:
Not set

Last Processed:
2025-11-07 12:40:24

Last Retry At:
2025-11-07 12:40:24

Next Retry Scheduled:
2025-11-07 12:44:14

Next Call Scheduled:
2025-11-07 12:44:14

Call Timeline 11
2025-11-07 12:37:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-07 12:37:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 12:37:36
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 12:37:44
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 12:39:14
COMPLETED MAIN
CALLBACK_UPDATE
₹24.57
Duration: 81.60s
2025-11-07 12:39:14
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-07 12:39:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-07 12:39:18
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=critical situation, callback_id=690d9b1edf5d746adf5c0162, scheduled_for=2025-11-07T13:09:18.470904544}
2025-11-07 12:39:26
COMPLETED MAIN
CALLBACK_UPDATE
₹10.50
Duration: 81.60s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=Client Busy, disposition_3=Client Mentioned Critical Situation}}}
2025-11-07 12:40:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 12:40:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-07 12:40:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 12:40:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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The language should shift towards active voice, removing unnecessary pronouns., score=58, buzzwordsCliches=The resume contains a few buzzwords like 'motivated' and 'detail-oriented,' which could be replaced with specific examples or results. Avoid vague terms that don't convey real value., datesFormatting=Dates are inconsistently formatted, with some entries missing or in varied formats. Ensure all dates follow a uniform structure for improved clarity., activeVoice=The use of active voice can be strengthened to bring more energy and directness to descriptions. This will help in making the responsibilities sound more dynamic and impactful., scale=100, personalPronounsUsage=While not excessive, the resume would benefit from completely avoiding personal pronouns to maintain professionalism. Ensure all entries are neutral yet direct.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that MERUNALINI?
user:  call is now being recorded
assistant:  Hi MERUNALINI, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  madam i have come to hospital now just because of my sister-in-law
assistant:  Oh, I’m sorry to hear that, MERUNALINI.
user:  ok ok sir
assistant:  Hey MERUNALINI
user:  ok ok thank you
assistant:  I totally get it, MERUNALINI. Before you go, can I quickly ask—what’s your main goal with your resume right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  querido ship
assistant:   Hey, I think you meant “career shift,” right? That’s a big move! What kind of new career are you thinking about?
user:  regarding hr
assistant:   Got it, MERUNALINI! So you’re aiming to move into HR. That’s a great field with lots of
user:  yes yes
assistant:   Perfect
user:  madam i'll call you
assistant:   Totally understand, MERUNALINI. Just remember, your current resume score is around sixty one point six—there’s a real chance it’s holding you back from landing those HR interviews. When you’re ready, we can help you turn that around fast. I’ll be here whenever you want to chat. Take care!
user:  just call me back why because i'm in critical situation so just call me back sorry
assistant: Totally understand, MERUNALINI. Just remember, your current resume score is around sixty one point six
user:  hello hello
assistant: Call will now disconnect
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user:  call is now being recorded
assistant:  Hi MERUNALINI, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  madam i have come to hospital now just because of my sister-in-law
assistant:  Oh, I’m sorry to hear that, MERUNALINI.
user:  ok ok sir
assistant:  Hey MERUNALINI
user:  ok ok thank you
assistant:  I totally get it, MERUNALINI. Before you go, can I quickly ask—what’s your main goal with your resume right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  querido ship
assistant:   Hey, I think you meant “career shift,” right? That’s a big move! What kind of new career are you thinking about?
user:  regarding hr
assistant:   Got it, MERUNALINI! So you’re aiming to move into HR. That’s a great field with lots of
user:  yes yes
assistant:   Perfect
user:  madam i'll call you
assistant:   Totally understand, MERUNALINI. Just remember, your current resume score is around sixty one point six—there’s a real chance it’s holding you back from landing those HR interviews. When you’re ready, we can help you turn that around fast. I’ll be here whenever you want to chat. Take care!
user:  just call me back why because i'm in critical situation so just call me back sorry
assistant: Totally understand, MERUNALINI. Just remember, your current resume score is around sixty one point six
user:  hello hello
assistant: Call will now disconnect
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Context Details
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