Call Details

Bolna ID: 90c47f80-7db6-40f1-b9a6-dbd4ead0bc0b

Phone: +918200887502

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 1.30s

Cost: ₹3.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-07 12:18:25

Ended:
Not set

Last Processed:
2025-11-07 12:20:25

Last Retry At:
2025-11-07 12:20:25

Next Retry Scheduled:
2025-11-07 12:23:54

Next Call Scheduled:
2025-11-07 12:23:54

Call Timeline 13
2025-11-07 12:18:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-07 12:18:29
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 12:18:32
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 12:18:33
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 12:18:39
COMPLETED MAIN
CALLBACK_UPDATE
₹0.09
Duration: 1.30s
2025-11-07 12:18:39
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-07 12:18:39
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-07 12:18:54
COMPLETED MAIN
CALLBACK_UPDATE
₹3.50
Duration: 1.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Connected, disposition_3=Call answered}}}
2025-11-07 12:18:54
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-07 12:18:54
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-11-07 12:20:25
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 12:20:25, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-07 12:20:25
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 12:20:25, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-07 12:20:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 12:20:25, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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The active voice is used, but further improvements could still be made., score=65, buzzwordsCliches=Though the resume avoids the majority of clichéd terms, it could benefit from reducing generalizations like 'high-quality customer service' in favor of job-specific skills. This would lend more authority to the claims., datesFormatting=Dates are consistently formatted, which is commendable and aids readability. Consistent formatting ensures the document appears cohesive and professional., activeVoice=Active voice is generally used, but some statements could be rephrased to strengthen this. Active voice helps convey a more assertive and impactful narrative., scale=100, personalPronounsUsage=The resume does not use personal pronouns, aligning it with professional standards. This is typically more appropriate for resumes, maintaining a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T06:48:32.780248, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 06:48:32, id=90c47f80-7db6-40f1-b9a6-dbd4ead0bc0b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 06:48:26, status=ringing}

{created_at_str=2025-11-07 06:48:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-07T06:48:26.254948, scheduled_at=2025-11-07T06:48:26.254922, custom_extractions=null, telephony_data={duration=0.0, to_number=+918200887502, provider_call_id=4345550f-ffd2-420c-8e66-465b15a56c81, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918200887502, recipient_data={recipient_phone_number=null, review_completed=2025-11-07 12:07:30, callback_request_id=null, is_callback=null, fullName=Jatin, resume_review_id=690d936a18c341037891ff14, reviewDetails={overallScore={score=64, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured, with defined sections for experience, skills, and education. However, personal information like marital status and gender should be reconsidered for inclusion., score=65, readability=The resume maintains good readability with clear headers for each section. More attention should be paid to separating contact information clearly for ease of access by both ATS and humans., essentialSectionsPresence=Essential sections like Experience and Education are present, but the Experience section should ideally be listed in reverse chronological order to emphasize recent roles. The inclusion of personal data is unnecessary, and removing it could improve professionalism., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS systems, having clear sections and keyword-rich content. Ensuring all relevant details like full name and contact are separated clearly will enhance ATS readability., score=68, scale=100, keyElementsReadableByATS=Key elements like work history and education are readable by most ATS systems. Improvement can be made by ensuring all data remains in text format, avoiding any graphic elements or unconventional spacing.}, impact={feedback=The resume utilizes bullet points, but there are limited quantifiable achievements. Descriptions can be enhanced by including more specific outcomes or performance metrics., score=62, spellCheck=The document doesn't contain any spelling errors, which reflects a careful proofreading process. Nevertheless, maintaining this level of accuracy is crucial for a professional appearance., bulletPointsUsage=Bullet points are used across the work experience section; however, the effectiveness can be improved by starting each point with a strong action verb. Currently, the points lack energy and engagement., weakActionVerbs=Some action verbs are weak and could be replaced with stronger, more specific verbs to better convey the candidate's achievements. For instance, consider using 'achieved' or 'implemented' instead of simpler terms., scale=100, quantifyingImpact=There is a lack of quantifiable metrics within the accomplishments, making it difficult to assess the exact impact of the candidate's work. Including specific percentages or numbers would add more depth., repetitionAvoidance=Action verbs are frequently repeated, which diminishes the impact of individual achievements. Using a broader vocabulary of verbs would enhance the dynamic nature of the resume., accomplishmentLanguage=The language is generally formal but could occasionally fall short in portraying actual accomplishments. Emphasizing results and success stories over generic tasks would be beneficial.}, crispness={feedback=While the resume's length is appropriate, the density of content could be streamlined for better crispness. Bullet points should be more concise to effectively capture attention., resumeLength=The resume is one page, which is appropriate given the candidate's experience level. However, some sections seem too crowded and could be clearer with more white space., score=60, bulletPointsCount=The count of bullet points seems balanced but consider consolidating similar points to reduce redundancy. This also applies to sections other than work experience., fillerWords=There are some filler words that could be omitted for greater clarity. Reducing unnecessary words can help shorten bullet points and increase their impact., bulletPointLength=Some bullet points tend to be longer than advisable, reducing their impact. Breaking them down into two succinct points could aid clarity and effectiveness., scale=100}, qualityAddOn={feedback=The resume is free of most buzzwords, but some terminology could be more specific to the job market. The active voice is used, but further improvements could still be made., score=65, buzzwordsCliches=Though the resume avoids the majority of clichéd terms, it could benefit from reducing generalizations like 'high-quality customer service' in favor of job-specific skills. This would lend more authority to the claims., datesFormatting=Dates are consistently formatted, which is commendable and aids readability. Consistent formatting ensures the document appears cohesive and professional., activeVoice=Active voice is generally used, but some statements could be rephrased to strengthen this. Active voice helps convey a more assertive and impactful narrative., scale=100, personalPronounsUsage=The resume does not use personal pronouns, aligning it with professional standards. This is typically more appropriate for resumes, maintaining a formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T06:48:29.621635, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 06:48:29, id=90c47f80-7db6-40f1-b9a6-dbd4ead0bc0b, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 06:48:26, status=initiated}
Context Details
{recipient_phone_number=+918200887502, recipient_data={recipient_phone_number=null, review_completed=2025-11-07 12:07:30, callback_request_id=null, is_callback=null, fullName=Jatin, resume_review_id=690d936a18c341037891ff14, parentBolnaId=null, attemptType=null}, resume_review_id=null}