Call Details

Bolna ID: bdbbfe05-c1ac-4b8f-9197-dc9ae9bfa876

Phone: +918895010878

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-07 11:29:27

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-07 11:40:49

Next Call Scheduled:
2025-11-07 11:40:49

Call Timeline 14
2025-11-07 11:29:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-07 11:29:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 11:29:39
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 11:30:05
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 11:30:05
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-07 11:30:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-07 11:35:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0b1856c4-390b-4fbd-a6a2-8b757242355d}
2025-11-07 11:35:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0b1856c4-390b-4fbd-a6a2-8b757242355d, status=BUSY}
2025-11-07 11:35:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-07 11:35:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0b1856c4-390b-4fbd-a6a2-8b757242355d}
2025-11-07 11:41:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5a483245-edf9-4b51-89b2-344c48541081}
2025-11-07 11:41:48
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5a483245-edf9-4b51-89b2-344c48541081, status=BUSY}
2025-11-07 11:41:48
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-07 11:41:48
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5a483245-edf9-4b51-89b2-344c48541081}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-07 05:59:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-07T05:59:28.982066, scheduled_at=2025-11-07T05:59:28.982031, custom_extractions=null, telephony_data={duration=0.0, to_number=+918895010878, provider_call_id=76a5106e-f3f2-42b2-8343-24353810f3a7, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918895010878, recipient_data={recipient_phone_number=null, review_completed=2025-11-07 11:18:35, callback_request_id=null, is_callback=null, fullName=SIDHANT, resume_review_id=690d87a618c341037891fcbc, reviewDetails={overallScore={score=59.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains all essential sections, including Work Experience and Education, but it lacks a reverse chronological order in the Experience section, which hampers readability and importance placement. The inclusion of a Professional Summary and Strengths section is relevant and useful, but Hobbies might be seen as less critical for such a professional role., score=64, readability=Readability is compromised due to the absence of clear section headings and poor spacing between sections and bullet points. Improving the readability by better structuring the content with consistent fonts and spacing would enhance the resume's flow and make it more appealing., essentialSectionsPresence=While the essential sections like Experience, Education, and Professional Summary are present, the reverse chronological order needed for the Experience section is missing. This disrupts the reader’s ability to view the most recent achievements upfront, which is crucial for emphasizing impactful roles., scale=100}, atsReadabilityScore={feedback=ATS readability is reasonably well implemented, capturing most key sections and using common formats that systems favor. However, some headings may not be standard, and there is room for improvement by aligning more closely with industry-specific keywords., score=62, scale=100, keyElementsReadableByATS=The essential elements like name, contact details, and recent positions are well placed and should be detected by ATS systems effectively. To enhance ATS compatibility further, consistent formatting and broader inclusion of job-specific keywords are recommended.}, impact={feedback=The resume effectively uses bullet points but lacks consistent quantification of achievements, which weakens the overall impact. An underuse of strong action verbs and repetition of similar terms detracts from delivering a compelling and varied narrative., score=58, spellCheck=The resume is free from spelling errors, ensuring that attention to detail is maintained, which is critical for professional impressions. Maintaining this standard across updates is encouraged to ensure continued professionalism., bulletPointsUsage=Bullet points are used to break down responsibilities and achievements, yet some areas might benefit from further disaggregation for clarity and emphasis. Improvement could be made by ensuring each bullet point consistently highlights a single accomplishment or responsibility., weakActionVerbs=The resume tends to rely on common verbs like 'managed' and 'achieved,' which could be substituted with stronger, more specific action-oriented language to reflect more dynamic accomplishments. This would convey more authority and precision in the applicant’s responsibilities., scale=100, quantifyingImpact=While the resume mentions some quantified achievements, such as increasing Net Revenue Retention by 115%, this practice is not consistently applied across all roles. Incorporating more quantifiable metrics would strengthen the demonstration of impact and performance., repetitionAvoidance=There is a noticeable repetition of certain action verbs such as 'managed' and 'achieved,' which should be diversified to maintain engagement and effectively demonstrate a wide skill set. Replacing repeated terms with varied, role-specific verbs would enhance the descriptive quality., accomplishmentLanguage=Results-driven language is employed in parts of the resume, particularly in outlining specific achievements. However, this could be extended further across all sections to uniformly reflect the candidate's accomplishments and proactive initiatives.}, crispness={feedback=The resume is concise but holds potential for further improvement by reducing filler content and excessively long bullet points. Optimal crispness can be achieved by eliminating any non-essential information and ensuring that each point maintains focus and relevance., resumeLength=For the level of experience indicated, the length of the resume is appropriate, but careful trimming of redundant information will ensure more direct and potent content delivery. Keeping to one-page or an additional half-page ensures focused communication., score=52, bulletPointsCount=The number of bullet points is appropriate but could be reduced or restructured to maintain impact without overwhelming detail. Each role should have key points that are most relevant and impactful in illustrating the candidate’s experience and skills., fillerWords=Certain sections of the resume include unnecessary filler words that detract from its clarity and focus. Removing superfluous terms ensures that every sentence maintains impact and delivers value, which enhances overall engagement., bulletPointLength=Several bullet points are lengthy, which could be condensed for brevity and clarity, allowing for quicker comprehension by the reader. Short, punchy bullet points ensure each detail stands out without causing fatigue., scale=100}, qualityAddOn={feedback=Overall, the resume adheres fairly well to style guidelines but includes some buzzwords that could be replaced with more precise language. Ensuring consistency in date formatting and avoiding personal pronouns will further align with best practices., score=61, buzzwordsCliches=There is usage of some buzzwords like 'strategic' and 'driven,' which can be replaced with specific evidence-based examples. Avoiding clichéd terms helps in showcasing authenticity and precision in the candidate's approach., datesFormatting=Dates are inconsistently formatted across sections, which can cause confusion or appear unprofessional. Ensuring uniformity in date presentation will enhance clarity and retain the reader’s focus where it matters., activeVoice=The resume generally maintains an active voice effectively, enhancing engagements and clarity throughout. Continuous focus on framing achievements and responsibilities in active tense will maintain emphasis and readability., scale=100, personalPronounsUsage=No personal pronouns are used, which aligns well with professional norms for resume writing and helps maintain a focus on achievements rather than the individual narrative. 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