Call Details

Bolna ID: 41b57a85-1ca1-4e3d-9475-5f76f82cbbee

Phone: +918148429699

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-07 09:43:25

Ended:
Not set

Last Processed:
2025-11-07 09:57:24

Last Retry At:
2025-11-07 09:57:24

Next Retry Scheduled:
2025-11-07 09:55:20

Next Call Scheduled:
2025-11-07 09:55:20

Call Timeline 18
2025-11-07 09:43:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-07 09:43:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 09:43:30
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 09:44:20
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-07 09:44:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-07 09:44:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-07 09:49:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=68b71ecf-4521-4482-b247-4341813f8692}
2025-11-07 09:50:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=68b71ecf-4521-4482-b247-4341813f8692, status=NO_ANSWER}
2025-11-07 09:50:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-11-07 09:50:20
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=68b71ecf-4521-4482-b247-4341813f8692}
2025-11-07 09:55:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1}
2025-11-07 09:56:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1, status=COMPLETED}
2025-11-07 09:56:10
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1}
2025-11-07 09:56:10
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1}
2025-11-07 09:56:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1, status=COMPLETED}
2025-11-07 09:56:28
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, reason=Retry attempt succeeded, successful_retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1}
2025-11-07 09:56:28
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1}
2025-11-07 09:57:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-07 09:57:24, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no ma'am
assistant: I totally get it— busy days happen! When would be a better time for you? I want to make sure we catch you at the right moment to talk about boosting your resume and landing those
, updated_at=2025-11-07T04:26:28.347322, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 04:26:28, id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. However, the user indicates that it is not a good time for them to talk. Anita acknowledges this and asks for a better time to connect., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Outcome", "disposition_2": "Not Interested", "disposition_3": "No"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Outcome, disposition_2=Not Interested, disposition_3=No}}}, smart_status=not_started, conversation_duration=29.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=360, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=360, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=62, input=100}, azure_gpt-4_1-mini={output=78, input=2179}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=62, input=100, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=78, input=2179, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2477, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 04:25:25, status=completed}

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no ma'am
assistant: I totally get it— busy days happen! When would be a better time for you? I want to make sure we catch you at the right moment to talk about boosting your resume and landing those
, updated_at=2025-11-07T04:26:10.279093, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 04:26:10, id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. However, the user indicates that it is not a good time for them to talk. Anita acknowledges this and asks for a better time to connect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=29.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=360, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=360, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=62, input=100}, azure_gpt-4_1-mini={output=78, input=2179}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=62, input=100, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=78, input=2179, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2477, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 04:25:25, status=call-disconnected}

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{created_at_str=2025-11-07 04:25:25, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-07T04:25:25.656327, scheduled_at=2025-11-07T04:25:25.656292, custom_extractions=null, telephony_data={duration=0.0, to_number=+918148429699, provider_call_id=79af3b1c-e9ba-43c4-aa50-bd191885fd93, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918148429699, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=41b57a85-1ca1-4e3d-9475-5f76f82cbbee, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T04:25:28.611778, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 04:25:28, id=6e6b65e0-d510-4de6-9d22-f8e4a1fe3ec1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 04:25:25, status=ringing}

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Replacing these with stronger verbs like 'Optimized' or 'Executed' would enhance the active impression., scale=100, quantifyingImpact=There is very limited quantification of achievements, and adding specific metrics would significantly improve impact. For instance, specifying how processes were improved or costs reduced would add weight., repetitionAvoidance=Some verbs and phrases are frequently repeated, which reduces the document's dynamism. Employing a wider vocabulary with varied action verbs could avoid monotony., accomplishmentLanguage=The resume could better highlight accomplishments instead of listing duties. Incorporating language that reflects contributions or changes made will elevate the candidate's professional narrative.}, crispness={feedback=The resume tends to be overly detailed in sections that would benefit from more brevity, contributing to a lengthy layout. Optimizing the number of bullet points and condensing their content would lead to a sharper presentation., resumeLength=The length is a bit extensive, particularly given the experience level. Streamlining content to fit into a shorter format would be more impactful and ATS-friendly., score=55, bulletPointsCount=The resume includes a large number of bullet points under a single section, which can overwhelm the reader. Breaking down these into concise, impactful statements is advisable., fillerWords=The presence of filler words such as 'successfully' or 'effectively' can be reduced. Opting for direct statements will improve crispness and make the document stronger., bulletPointLength=Many bullet points are too verbose, diluting their impact. Shortening each to 1-2 lines, focusing on what's essential, will improve clarity., scale=100}, qualityAddOn={feedback=There are several clichés and overly general terms that would benefit from replacement with specific examples. Consistent date formatting and the avoidance of personal pronouns are notable improvements., score=60, buzzwordsCliches=Frequent use of vague terms such as 'pragmatic' and 'zest' impacts perceived professionalism. More precise language with concrete examples of skills will add clarity., datesFormatting=Dates are listed inconsistently, which may confuse readers. Using a consistent date format, such as 'Month YYYY' for all experiences, would improve professionalism., activeVoice=While some sections utilize active voice well, others do not. Ensuring consistent use of active voice will enhance the document's dynamism and focus., scale=100, personalPronounsUsage=The resume avoids the use of personal pronouns, aligning with industry standards. Maintaining this approach throughout enhances formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-07T04:13:29.830425, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-07 04:13:29, id=41b57a85-1ca1-4e3d-9475-5f76f82cbbee, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-07 04:13:26, status=initiated}
Context Details
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