Call Details

Bolna ID: dcf7780f-ddc9-41c6-bf4e-3df2d368b040

Phone: +919150243428

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-06 18:48:26

Ended:
Not set

Last Processed:
2025-11-06 18:57:26

Last Retry At:
2025-11-06 18:57:26

Next Retry Scheduled:
2025-11-06 18:54:27

Next Call Scheduled:
2025-11-06 18:54:27

Call Timeline 14
2025-11-06 18:48:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 18:48:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 18:48:36
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 18:49:27
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 18:49:27
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-06 18:49:27
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-06 18:55:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b}
2025-11-06 18:55:52
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b, status=COMPLETED}
2025-11-06 18:55:52
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b}
2025-11-06 18:55:52
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b}
2025-11-06 18:56:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b, status=COMPLETED}
2025-11-06 18:56:09
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b}
2025-11-06 18:56:09
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=fda9599f-d7ad-4511-a808-7599c7e0754b}
2025-11-06 18:57:26
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 18:57:26, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming
user:  no not interested thank you
assistant:  I totally get it—sometimes it feels easier to just leave things as they are. But can I ask, what’s your main goal with your resume right now? Are you looking for a new job, a career shift, or something else? Just so I understand where you’re coming from.
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming
user:  no not interested thank you
assistant:  I totally get it—sometimes it feels easier to just leave things as they are. But can I ask, what’s your main goal with your resume right now? Are you looking for a new job, a career shift, or something else? Just so I understand where you’re coming from.
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{created_at_str=2025-11-06 13:18:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T13:18:27.886078, scheduled_at=2025-11-06T13:18:27.886048, custom_extractions=null, telephony_data={duration=0.0, to_number=+919150243428, provider_call_id=413d067c-ab8f-45c6-9a06-bd6261a327f4, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919150243428, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 18:37:25, callback_request_id=null, is_callback=null, fullName=KATHIRAVAN, resume_review_id=690c9d5018c341037891e33f, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Profile Summary, Technical Skills, Professional Summary, and Educational Details. However, the organization could improve by ensuring the Experience section is more visibly distinguished and structured in reverse chronological order., score=65, readability=While most sections are clear, the use of floating text like 'Immediate joiner' near the email could disrupt readability. Overall, clearer separation between sections and consistent font usage would benefit the resume's legibility., essentialSectionsPresence=The experience and education sections are present, but the experience section should precede education for a more professional structure. Additionally, consider removing unnecessary sections or personal details such as marital status., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS compatible, but minor formatting issues could affect readability. Ensuring consistent keyword use relevant to the target role can further optimize ATS performance., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact information and professional history are generally ATS-friendly, but an emphasis on more relevant keywords would improve scanning results. Avoiding complex formatting will help maintain ATS readability.}, impact={feedback=Although the resume uses bullet points, it lacks significant quantification of achievements. It could benefit from stronger action verbs and more results-oriented descriptions to enhance impact., score=58, spellCheck=Several typos are present, such as 'Trobleshooting' and inconsistent capitalization, which can undermine professionalism. Conducting a thorough spell check is crucial before submission., bulletPointsUsage=Bullet points are used throughout the resume, but they often list duties rather than achievements, reducing their potential impact. It would be helpful to transform some statements into action-oriented accomplishments., weakActionVerbs=Many bullet points use weak action verbs like 'worked,' which drains the energy from potential accomplishments. Replacing these with stronger alternatives like 'spearheaded' or 'pioneered' could boost perceived impact., scale=100, quantifyingImpact=Quantification is minimal; incorporating percentages, numbers, or specific achievements would make accomplishments more tangible. For instance, stating exact server downtime reduction rates would demonstrate more definitive impact., repetitionAvoidance=There is noticeable repetition in the roles and responsibilities section, such as frequent mentions of monitoring and support, which could be streamlined for conciseness. Varied vocabulary will enhance engagement., accomplishmentLanguage=The language is mostly task-focused rather than achievement-driven; shifting to a results-oriented approach with active verbs will better convey accomplishments. Examples from the banking sector demonstrating project completion could be added.}, crispness={feedback=The resume is slightly longer than necessary for the stated experience level, with some unnecessarily detailed sections. Conciseness should be a focus to enhance readability and engagement., resumeLength=The resume's length is bordering on excessive due to verbose descriptions, which dilute its impact. Streamlining sections to highlight key skills and achievements could provide a more succinct overview., score=55, bulletPointsCount=There are many bullet points, but they do not all contribute equally to showcasing strengths and achievements; redundant or overly detailed points should be minimized. Focus on the most impactful points for clarity., fillerWords=The presence of filler words detracts from the crispness of the statements. Eliminating unnecessary words and opting for direct language will enhance the resume's professionalism and coherence., bulletPointLength=Some bullet points are overly long and descriptive, potentially overwhelming the reader. Shortening these to focus on key results and actions will improve clarity and engagement., scale=100}, qualityAddOn={feedback=The resume contains several clichés and a lack of detailed, specific examples that resonate more with employers. Maintaining consistency in date formats and removing personal pronouns will enhance its quality., score=60, buzzwordsCliches=Usage of buzzwords like 'Good analytical skills' and 'Proper analysis' is noted, which may detract from specificity. 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Context Details
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