Call Details
Bolna ID:
04305707-0c23-48a2-8788-ebf196b04ac5
Phone: +918791798414
From: +918031274410
Status: completed
Processing: COMPLETED
Duration: 58.30s
Cost: ₹7.00
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-06 18:41:25
Ended:
Not set
Last Processed:
2025-11-06 18:44:24
Last Retry At:
2025-11-06 18:44:24
Next Retry Scheduled:
2025-11-06 18:47:54
Next Call Scheduled:
2025-11-06 18:47:54
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Durga, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: sorry actually on a call
assistant: No worries, Durga
user: so please click connect me
assistant: Hey Durga, I want to make sure we connect at a time that works best for you. When would be a good time for a quick chat about your resume? Just want to help you turn that score around and get you noticed!
user: yeah so we can connect tomorrow
assistant: Perfect! What time tomorrow works best for you? Morning, afternoon, or evening?
user: around one thirty
assistant: Great, Durga! I’ve noted one thirty tomorrow for our chat. I’m excited to help you boost that resume score and get you more interview calls. Talk soon!
assistant: Call will now disconnect
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user: hello
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user: sorry actually on a call
assistant: No worries, Durga
user: so please click connect me
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user: yeah so we can connect tomorrow
assistant: Perfect! What time tomorrow works best for you? Morning, afternoon, or evening?
user: around one thirty
assistant: Great, Durga! I’ve noted one thirty tomorrow for our chat. I’m excited to help you boost that resume score and get you more interview calls. Talk soon!
assistant: Call will now disconnect
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{created_at_str=2025-11-06 13:11:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T13:11:26.730264, scheduled_at=2025-11-06T13:11:26.730235, custom_extractions=null, telephony_data={duration=0.0, to_number=+918791798414, provider_call_id=57406ea2-39c1-4ac9-8951-d729543e2235, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918791798414, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 18:31:20, callback_request_id=null, is_callback=null, fullName=Durga, resume_review_id=690c9bdf18c341037891e306, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is clean and information is organized under clear headings. However, there is a need to differentiate between sections, especially the summary and skills, to enhance readability., score=66, readability=The readability is generally good, but the use of bold or larger font sizes for headings could improve the structure. Some sections, like Areas of Expertise, could be separated for better clarity., essentialSectionsPresence=Essential sections like Experience and Education are present. The Education section is placed correctly, but the Experience section needs reverse chronological order to better highlight recent roles., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS systems, but attention should be given to keyword inclusion relevant to desired roles. Enhancing keyword density can improve match scores with job postings., score=67, scale=100, keyElementsReadableByATS=Core elements like name, contact details, and job titles are present. Ensuring proper labeling and avoidance of visuals or unique formatting will enhance system readability.}, impact={feedback=The resume uses bullets effectively to list responsibilities and achievements. However, incorporating more quantifiable achievements would significantly enhance its impact., score=62, spellCheck=The document is mostly free from spelling errors. Regular reviews can help maintain this accuracy, especially as you tweak content., bulletPointsUsage=The bullet points clearly list tasks and achievements but should be more focused on outcomes rather than just tasks. Rewriting some bullet points to lead with results could amplify their impact., weakActionVerbs=The resume occasionally uses weak action verbs. Strong verbs like 'optimized,' 'enhanced,' or 'revamped' would convey impact more effectively., scale=100, quantifyingImpact=There are attempts to quantify achievements, though they are sporadic. Consider consistently using numbers or percentages to give a clearer picture of your contributions., repetitionAvoidance=Repetition in the use of verbs and tasks is noticeable. It would be beneficial to vary language and reduce redundancy to keep the reader engaged., accomplishmentLanguage=The language is sometimes generic and could benefit from being more result-oriented. Focus on highlighting how specific actions led to measurable success.}, crispness={feedback=The resume is concise but can be tightened further by eliminating unnecessary details. Use of concise bullet points would enhance the ability to quickly convey your achievements., resumeLength=The length of the resume is suitable for the level of experience. However, reducing verbose descriptions will create more space for relevant information., score=58, bulletPointsCount=The document uses an appropriate number of bullet points. However, ensuring each is impactful rather than general will maintain engagement., fillerWords=There are several filler words that could be eliminated. Trimming these would enhance clarity and precision., bulletPointLength=Some bullet points are overly detailed. Cutting down extra words creates a sharper impact and improves readability., scale=100}, qualityAddOn={feedback=The resume largely adheres to stylistic standards but falters in consistency, particularly with date formatting. Ensuring alignment to style guides throughout improves professionalism., score=60, buzzwordsCliches=The document contains some buzzwords and clichés that could be replaced with more specific language to maintain interest and authenticity., datesFormatting=Date formatting is inconsistent; using a standard format like 'Month Year – Month Year' uniformly enhances professionalism., activeVoice=The writing employs active voice effectively, enhancing engagement and clarity. However, ensuring all statements are in active voice can further improve dynamic presentation., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining formal tone throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T13:11:30.130112, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 13:11:30, id=04305707-0c23-48a2-8788-ebf196b04ac5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 13:11:26, status=initiated}
Context Details
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