Call Details
Bolna ID:
ac1e2cd5-e0b4-4e42-92f1-e969fd745a94
Phone: +918179045492
From: +918031274410
Status: completed
Processing: COMPLETED
Duration: 60.90s
Cost: ₹10.50
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-06 17:51:24
Ended:
Not set
Last Processed:
2025-11-06 17:54:25
Last Retry At:
2025-11-06 17:54:25
Next Retry Scheduled:
2025-11-06 17:57:49
Next Call Scheduled:
2025-11-06 17:57:49
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Sundram, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: not right now actually i'm on a call right now
assistant: No worries, Sundram! When would be a better time for you? I want to make sure we catch you at a moment when you can focus—your resume’s got some real potential to unlock. How about later today or maybe tomorrow?
user: tomorrow is fine
assistant: Great! What time tomorrow works best for you, Sundram? Morning, afternoon
user: anytime after
assistant: Perfect, I’ll make a note for anytime after noon tomorrow. I’ll reach out then to help you turn that resume around. Just so you know, your current score is fifty-eight out of a hundred, which means there’s a lot we can do to make it stand out. Looking forward to chatting more! Have a good one till then.
assistant: Call will now disconnect
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user: hello
assistant: Hi Sundram, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: not right now actually i'm on a call right now
assistant: No worries, Sundram! When would be a better time for you? I want to make sure we catch you at a moment when you can focus—your resume’s got some real potential to unlock. How about later today or maybe tomorrow?
user: tomorrow is fine
assistant: Great! What time tomorrow works best for you, Sundram? Morning, afternoon
user: anytime after
assistant: Perfect, I’ll make a note for anytime after noon tomorrow. I’ll reach out then to help you turn that resume around. Just so you know, your current score is fifty-eight out of a hundred, which means there’s a lot we can do to make it stand out. Looking forward to chatting more! Have a good one till then.
assistant: Call will now disconnect
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Personalizing these to reflect authentic contributions would improve distinction., datesFormatting=Inconsistencies in the presentation of dates can distract and confuse readers, such as varied alignments and repetitions. Standardizing the format across the resume will ensure a more cohesive flow., activeVoice=While attempts at using active voice are noted, passive structures are still prevalent. Rewriting to utilize more active constructs would better engage and inform the reader of the applicant’s proactivity., scale=100, personalPronounsUsage=Avoid the use of personal pronouns to maintain a professional tone throughout the resume. Eliminating these will contribute to a cleaner and more universally accepted style.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T12:21:35.579795, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 12:21:35, id=ac1e2cd5-e0b4-4e42-92f1-e969fd745a94, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 12:21:26, status=ringing}
{created_at_str=2025-11-06 12:21:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T12:21:26.773131, scheduled_at=2025-11-06T12:21:26.773104, custom_extractions=null, telephony_data={duration=0.0, to_number=+918179045492, provider_call_id=4bfe84cf-1b10-46cd-9929-0e144f574907, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918179045492, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 17:41:06, callback_request_id=null, is_callback=null, fullName=Sundram, resume_review_id=690c901718c341037891e0e1, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume covers key sections such as Education, Professional Experience, and Professional Summary, which are fundamental. However, repetition of education details and verbosity in the Professional Summary can clutter the layout, affecting readability., score=60, readability=While the resume contains necessary information, the double listing of educational background diminishes readability. Reformatting the professional summary to remove verbose language would enhance the reader's ability to quickly extract relevant details., essentialSectionsPresence=Essential sections such as Professional Experience and Education are present but redundant details like the repeated educational background should be streamlined. Additionally, including professional skills as a distinct section could enhance clarity and focus., scale=100}, atsReadabilityScore={feedback=The ATS readability of the resume could be enhanced with more frequent use of applicable industry keywords. Key details like contact information are clear, but improvements in structuring will better facilitate ATS parsing., score=60, scale=100, keyElementsReadableByATS=Important details such as contact information and career history are readily identifiable, but the repetition and varied formatting in certain sections might hinder seamless ATS readability. Ensuring uniformity and inserting extra keywords can substantially improve this.}, impact={feedback=While the resume utilizes bullet points to list duties and achievements, it lacks consistent quantifiable metrics to illustrate impact. More specific accomplishments such as measurable improvements or contributions would enrich impact impression., score=58, spellCheck=There are no glaring spelling errors, which is positive. However, careful proofing for subtle grammatical errors or inconsistent spacing would polish the piece further., bulletPointsUsage=Bullet points are used across the board to enumerate duties and skills, but they often lack specificity and clarity about the individual's contributions and achievements. Consider rephrasing to highlight key contributions more effectively., weakActionVerbs=Frequent use of weak verbs dilute the potential impact of listed roles. Stronger, more dynamic verbs that convey action taken and results secured should replace them for stronger emphasis., scale=100, quantifyingImpact=There is minimal use of quantitative data to substantiate the achievements, such as percentage improvements or cost savings. Including tangible metrics would vividly convey the scope and influence of past roles., repetitionAvoidance=The resume does not sufficiently diversify the verbs used, often resorting to vague terms lacking dynamism. Incorporating varied, precise action verbs can significantly improve engagement and clarity., accomplishmentLanguage=The resume would benefit from rephrasing to emphasize outcomes and accomplishments using outcome-oriented language. Incorporating clear examples of success stories can substantially elevate interest levels.}, crispness={feedback=The resume is somewhat lengthy, containing redundant sections and repetitive details. Condensing detailed bullet points and avoiding filler phrases would heighten crispness and keep the focus on significant achievements., resumeLength=The document largely exceeds the typical one-page recommendation for a professional resume, given the repetition of educational credentials. Reducing repetition and consolidating similar bullet points could streamline content., score=55, bulletPointsCount=While numerous, the bullet points lack depth and are largely descriptive rather than impactful or differentiated by specific contributions. Ensuring each bullet adds unique, high-impact content should be a priority., fillerWords=There is a noticeable use of non-essential words that contribute to an inflated length without adding substance. Stripping down to essential, action-oriented statements would drastically improve directness and impact., bulletPointLength=Many bullet points are excessively verbose and dilute their impact. Condensing them to focus on core achievements and specific responsibilities would amplify their message., scale=100}, qualityAddOn={feedback=The resume contains some reliance on generic terms that risk under-selling the candidate’s unique suitability. Moreover, date formatting lacks consistency and any use of personal pronouns should be carefully reviewed., score=57, buzzwordsCliches=The resume includes several broad terms and industry clichés which could be refined to enhance originality and specificity. Personalizing these to reflect authentic contributions would improve distinction., datesFormatting=Inconsistencies in the presentation of dates can distract and confuse readers, such as varied alignments and repetitions. Standardizing the format across the resume will ensure a more cohesive flow., activeVoice=While attempts at using active voice are noted, passive structures are still prevalent. Rewriting to utilize more active constructs would better engage and inform the reader of the applicant’s proactivity., scale=100, personalPronounsUsage=Avoid the use of personal pronouns to maintain a professional tone throughout the resume. Eliminating these will contribute to a cleaner and more universally accepted style.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T12:21:32.626735, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 12:21:32, id=ac1e2cd5-e0b4-4e42-92f1-e969fd745a94, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 12:21:26, status=initiated}
Context Details
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