Call Details

Bolna ID: 93ec2075-e5f7-4ee9-8781-2483376d6834

Phone: +919990575872

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-06 17:09:27

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-06 17:20:43

Next Call Scheduled:
2025-11-06 17:20:43

Call Timeline 14
2025-11-06 17:09:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 17:09:30
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:09:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:09:47
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:09:47
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-06 17:09:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-06 17:15:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=aed37ce4-ba5c-4f93-a1f5-c3093174aa44}
2025-11-06 17:15:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=aed37ce4-ba5c-4f93-a1f5-c3093174aa44, status=BUSY}
2025-11-06 17:15:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-06 17:15:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=aed37ce4-ba5c-4f93-a1f5-c3093174aa44}
2025-11-06 17:21:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5bb5cc99-a678-4574-8a8b-d801180c8278}
2025-11-06 17:21:43
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5bb5cc99-a678-4574-8a8b-d801180c8278, status=BUSY}
2025-11-06 17:21:43
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-06 17:21:43
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=5bb5cc99-a678-4574-8a8b-d801180c8278}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-06 11:39:29, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T11:39:29.22747, scheduled_at=2025-11-06T11:39:29.227431, custom_extractions=null, telephony_data={duration=0.0, to_number=+919990575872, provider_call_id=0ae285c1-fa15-4b2e-a31b-e8d3667450ad, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919990575872, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 16:58:46, callback_request_id=null, is_callback=null, fullName=AMIT, resume_review_id=690c863118c341037891df21, reviewDetails={overallScore={score=56.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is functional but lacks a certain degree of polish that can enhance readability. Incorporating a summary section and clearly separating leadership and professional roles could provide better insight into your career progression., score=60, readability=While the main sections such as Education and Experience are clearly labeled, the Leadership section seems to overlap with Responsibilities and needs clearer segmentation. Improving formatting consistency would elevate overall readability., essentialSectionsPresence=The resume has all essential sections, including Education, Professional Experience, and Skills. However, you might want to consider adding a Professional Summary section to quickly highlight your strengths., scale=100}, atsReadabilityScore={feedback=The resume is fairly readable by ATS, but some improvements could increase keyword density and matching ability. Ensure optimization for relevant industry terms and maintain consistent section headings to boost ATS scores., score=63, scale=100, keyElementsReadableByATS=Key elements like name, contact, and titles are present and readable which is beneficial for ATS compatibility. Continuing to incorporate relevant industry keywords will improve searchability and alignment with job descriptions.}, impact={feedback=The resume has minimal quantification of achievements, weakening its impact. Consider revising with more focus on measurable outcomes and achievements., score=55, spellCheck=The document is free from glaring spelling errors, maintaining a professional impression. However, a closer review for minor grammatical errors could ensure utmost professionalism., bulletPointsUsage=Your resume makes fair use of bullet points, but these can be refined to showcase achievements more effectively rather than just listing duties. Reduce generic responsibilities and use bullet points to highlight unique contributions., weakActionVerbs=The language tends toward generic action verbs which could be made stronger. Opt for more impactful verbs such as 'spearheaded', 'optimized', or 'orchestrated' to elevate the content's assertiveness., scale=100, quantifyingImpact=There's a distinct lack of quantified data which would greatly enhance the narrative of your achievements, like mentioning 'improved collection efficiency by 15%'. Integrating more metrics will add evidence to your claims and strengthen your profile., repetitionAvoidance=Some repetition is noticeable, especially in tasks and roles across different sections; it would be beneficial to streamline and diversify roles for a clearer, more cohesive narrative. Focus on eliminating repetitive phrases by varying the language and details used., accomplishmentLanguage=The resume does not consistently reflect accomplishment-oriented language, instead frequently listing tasks. Focus on contributions and outcomes for each role to transform the reader's perception of your effectiveness.}, crispness={feedback=The resume is verbose in some areas, which detracts from its potential crispness. Strive for more concise statements that deliver impact without unnecessary verbiage., resumeLength=The resume is slightly longer than necessary given the level of experience and could be condensed to fit a single page. Condensing your experience into more impactful statements could strengthen your resume's effectiveness., score=50, bulletPointsCount=The current count of bullet points is appropriate, but ensure each serves a purpose by either illustrating a key responsibility or achievement. Aim for clarity and brevity in each bullet point to enhance readability., fillerWords=There is an evident usage of filler words which dilute the strength of your statements. Eliminate unnecessary words to strengthen your language and make it more direct and impactful., bulletPointLength=Several bullet points are overly detailed and would benefit from being split into separate, more manageable statements. Shortening bullet points will help maintain the reader's attention and improve overall clarity., scale=100}, qualityAddOn={feedback=The quality of the resume could be enhanced by tightening language to avoid clichés and ensure clarity. Consistency in formatting elements such as date ranges and text alignment is required for a polished look., score=55, buzzwordsCliches=The presence of commonplace buzzwords like 'team player' detracts from the resume’s uniqueness. 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