Call Details

Bolna ID: 8df0b54a-83c0-48eb-a440-1a0589ad506d

Phone: +919614955154

From: +918031274410

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-11-06 17:03:26

Ended:
Not set

Last Processed:
2025-11-06 17:11:25

Last Retry At:
2025-11-06 17:11:25

Next Retry Scheduled:
2025-11-06 17:09:17

Next Call Scheduled:
2025-11-06 17:09:17

Call Timeline 14
2025-11-06 17:03:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 17:03:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:03:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:04:17
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:04:17
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-11-06 17:04:17
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-11-06 17:09:26
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff}
2025-11-06 17:10:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff, status=COMPLETED}
2025-11-06 17:10:17
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff}
2025-11-06 17:10:17
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff}
2025-11-06 17:10:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff, status=COMPLETED}
2025-11-06 17:10:29
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, reason=Retry attempt succeeded, successful_retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff}
2025-11-06 17:10:29
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=94172fba-382c-4682-a4f8-483bcd49bdff}
2025-11-06 17:11:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 17:11:25, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ma'am right now i need office
assistant:  I get it, you
user:  as well as just navigating
assistant: Totally get that— finding the right office job can feel like a maze, right? Quick question: What kind of role or industry are you aiming for?
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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  ma'am right now i need office
assistant:  I get it, you
user:  as well as just navigating
assistant: Totally get that— finding the right office job can feel like a maze, right? Quick question: What kind of role or industry are you aiming for?
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{created_at_str=2025-11-06 11:33:27, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T11:33:27.860907, scheduled_at=2025-11-06T11:33:27.86087, custom_extractions=null, telephony_data={duration=0.0, to_number=+919614955154, provider_call_id=ee767568-be1f-4de7-94e4-baa65e4f4c34, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919614955154, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 16:52:43, callback_request_id=null, is_callback=null, fullName=CHANDAN, resume_review_id=690c848418c341037891dedf, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with essential sections including a professional summary, experience, education, and core competencies. However, some sections like 'Core Competencies' can be streamlined into skills or incorporated into the job experience to improve readability., score=65, readability=Overall, the resume is mostly readable but could benefit from more white space between sections to make it more visually accessible. Aligning all dates and job titles to a consistent format will also improve readability., essentialSectionsPresence=Essential sections such as Professional Experience and Education are present and adequately highlighted. However, minor adjustments like moving 'Technical Skills' before 'Professional Experience' could enhance readability., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly with clear labels for sections and contact information. Incorporating additional keywords that align closely with target job descriptions could further optimize ATS performance., score=65, scale=100, keyElementsReadableByATS=Essential elements like name, contact information, and job titles are clearly presented, aiding ATS parsing. Further enhancement can be achieved by including more industry-specific terminology to improve keyword alignment.}, impact={feedback=The use of bullet points effectively conveys information succinctly, yet the impact could be higher with more quantified achievements. There is some repetition in action verbs which detracts from the resume's originality., score=60, spellCheck=The resume appears to be spell-checked with no obvious errors found. Maintaining such standards in written communication is essential for remaining professional and credible., bulletPointsUsage=Bullet points are used consistently to outline responsibilities and achievements. However, increasing the number of bullet points with specific examples would provide more detailed insights into the candidate's skills and achievements., weakActionVerbs=There are a number of solid action verbs, but some do not convey strong, impactful action. Replacing weaker verbs with more dynamic choices could enhance the perception of leadership and effectiveness., scale=100, quantifyingImpact=There are attempts to quantify achievements, such as maintaining 90% SLA adherence, but more detailed metrics would strengthen the resume. Providing percentage improvements or numerical targets achieved could further showcase the candidate's impact., repetitionAvoidance=Some repetition of phrases occurs, particularly in describing the roles across different positions. Diversifying the vocabulary and reducing repetitive terminology would enhance the clarity and creativity of the resume., accomplishmentLanguage=The resume demonstrates an understanding of result-driven language, but some descriptions are overly general. Ensuring every bullet point communicates a clear achievement or outcome will make the accomplishments more compelling.}, crispness={feedback=The resume is comprehensive but somewhat lengthy given the experience level presented. Reducing the length of bullet points and focusing on key accomplishments over responsibilities would enhance its crispness., resumeLength=The content is overly dense, and unnecessary details in job descriptions make it longer than ideal. One page with streamlined content is preferable for this amount of experience., score=55, bulletPointsCount=A significant number of bullet points are present, but many do not add distinct value. Reducing the count to focus on key achievements rather than broad responsibilities will be beneficial., fillerWords=There are few filler words, though some sentences could be tightened to improve directness. Eliminating any non-essential wording will maintain focus on high-value achievements., bulletPointLength=Some bullet points are too detailed, over-explaining rather than concisely summarizing achievements. Shortening these to focus on essential results and actions will improve clarity., scale=100}, qualityAddOn={feedback=Adherence to common stylistic guidelines is good, but the occasional use of buzzwords like 'versatile' could be minimized. Ensuring dates and formatting are consistent across sections will improve overall quality., score=60, buzzwordsCliches=Buzzwords like 'versatile' and 'analytical' are present, which could be replaced with more specific descriptors. 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Context Details
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