Call Details

Bolna ID: 66b063d4-df73-43de-a3d5-ed7ff181c515

Phone: +918309215437

From: +918031274410

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-11-06 17:00:25

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-11-06 17:11:40

Next Call Scheduled:
2025-11-06 17:11:40

Call Timeline 14
2025-11-06 17:00:26
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 17:00:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:00:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:00:46
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 17:00:46
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-11-06 17:00:46
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-11-06 17:06:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3633b5ac-5a4f-490e-aff3-fce803d95202}
2025-11-06 17:06:40
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3633b5ac-5a4f-490e-aff3-fce803d95202, status=BUSY}
2025-11-06 17:06:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-11-06 17:06:40
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3633b5ac-5a4f-490e-aff3-fce803d95202}
2025-11-06 17:12:25
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ab06f668-cbe9-4305-90f6-f80f67ab61af}
2025-11-06 17:12:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ab06f668-cbe9-4305-90f6-f80f67ab61af, status=BUSY}
2025-11-06 17:12:42
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-11-06 17:12:42
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=ab06f668-cbe9-4305-90f6-f80f67ab61af}
Call History (Raw Callbacks) 9

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{created_at_str=2025-11-06 11:30:26, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T11:30:26.720132, scheduled_at=2025-11-06T11:30:26.720098, custom_extractions=null, telephony_data={duration=0.0, to_number=+918309215437, provider_call_id=8a32b5e0-cfb5-4339-9c50-ff785909d44c, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918031274410, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918309215437, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 16:50:17, callback_request_id=null, is_callback=null, fullName=Azher, resume_review_id=690c842718c341037891decb, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume features essential sections such as Career Objective, Education, and Work Experience, which are correctly presented, although the personal profile section seems out of place in a professional document., score=62, readability=Overall readability is adequate, with sections easily discernible, but typos like 'Improv Management' should be fixed for clarity. Additionally, some sections, such as Certifications, could be more clearly highlighted to improve visual accessibility., essentialSectionsPresence=Key sections like Experience and Education are present but would benefit from a restructuring to highlight more recent roles first. The inclusion of a Summary or Summary of Qualifications would enhance the applicant's professional introduction., scale=100}, atsReadabilityScore={feedback=The contact and personal information is presented well, facilitating ease of parsing by ATS. However, integrating more industry-specific keywords relevant to desired roles will improve ATS compatibility., score=64, scale=100, keyElementsReadableByATS=Key elements such as the applicant's name and contact details are clearly identifiable to ATS, which is a positive feature. Improving keyword frequency within the text itself, especially under technical skills, will further optimize the document for parsing.}, impact={feedback=While the Work Experience section uses bullet points, the impact of these statements is lessened by lack of quantifiable results. Enhancing with metrics or KPIs would increase the perceived achievements., score=50, spellCheck=The resume is mostly free of glaring spelling errors, but terms like 'Improv' instead of 'Improve' need attention to avoid undermining professionalism. A thorough review could catch these minor but impactful errors., bulletPointsUsage=Bullet points are used consistently but could be more focused on achievements rather than mere tasks. Greater impact could be achieved by turning these into outcomes that reflect advancements or efficiencies., weakActionVerbs=The resume employs generally weak action verbs that could be replaced with stronger, more dynamic choices to effectively convey accomplishments. Using verbs like 'enhanced' instead of 'provided' would considerably strengthen statements., scale=100, quantifyingImpact=Quantifiable achievements are largely absent, weakening the impact of the resume's narrative. Incorporating numerical data such as percentages, time saved, or budget managed will create a more compelling story., repetitionAvoidance=Reoccurring phrasing and the use of similar verbs such as 'maintain' and 'perform' lead to monotony, which diminishes overall interest. Varied expression would greatly enhance the document's engagement and impression., accomplishmentLanguage=The document lacks accomplishment-oriented language, instead listing duties in a factual manner. Integrating language that emphasizes results, such as 'increased efficiency by optimizing processes,' would demonstrate capability.}, crispness={feedback=The resume length aligns with the experience level, yet contains areas with unnecessary verbosity that could be streamlined. Reducing redundancy and filler can make core information stand out more sharply., resumeLength=At two pages, the resume is slightly lengthy given the experience level; concise points focusing directly on impact could reduce the length without losing critical information. Shortening less crucial sections could help., score=48, bulletPointsCount=The bullet point count is adequate, yet several could be combined for brevity or expanded with detail to singularly highlight contributions. Consider consolidating similar points to improve readability without minimizing content., fillerWords=The text sporadically uses filler words instead of succinct, powerful language. Eliminating such words, especially in the Strengths section, could reduce clutter and heighten clarity and precision of key qualifications., bulletPointLength=Several bullet points are overly verbose, and trimming them to focus on salient points would increase readability. Aim for succinct points that maintain clarity while enhancing depth of information provision., scale=100}, qualityAddOn={feedback=The resume uses common buzzwords like 'team player' which should be replaced by specific achievements or examples. Consistent date formats will enhance readability and presentation professionalism., score=56, buzzwordsCliches=The resume includes clichés and buzzwords; opting for exact language about past performance or contributions would impart more individuality. Examples include replacing 'good communication skills' with a mention of a specific communication-related achievement., datesFormatting=Date formatting throughout the resume needs consistency; alternating styles such as 'May-2012' and 'Jan. 2021' can confuse. Choose a single, consistent date format for clarity., activeVoice=Most of the content is written in passive voice, which diminishes the perceived dynamism and achievement. Rewriting sections in active voice would more effectively highlight accomplishments and contributions., scale=100, personalPronounsUsage=The resume avoids personal pronouns appropriately, maintaining professional tone throughout. 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