Call Details

Bolna ID: 43d8e771-e14d-412f-9d4e-1c4f135e9c32

Phone: +919163199371

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 385.00s

Cost: ₹45.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-06 16:42:25

Ended:
Not set

Last Processed:
2025-11-06 16:47:24

Last Retry At:
2025-11-06 16:47:24

Next Retry Scheduled:
2025-11-06 16:54:20

Next Call Scheduled:
2025-11-06 16:54:20

Call Timeline 11
2025-11-06 16:42:27
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 16:42:32
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 16:42:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 16:42:48
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 16:45:24
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 16:45:24, message=Fallback additional details fetch scheduled}
2025-11-06 16:47:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 16:47:24, message=Successfully fetched and saved additional details}
2025-11-06 16:49:20
COMPLETED MAIN
CALLBACK_UPDATE
₹63.26
Duration: 384.30s
2025-11-06 16:49:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-06 16:49:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-06 16:49:23
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=decision pending, callback_id=690c843bdf5d746adf5beded, scheduled_for=2025-11-06T17:19:23.945206831}
2025-11-06 16:49:33
COMPLETED MAIN
CALLBACK_UPDATE
₹45.50
Duration: 384.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Status, disposition_2=Not Converted, disposition_3=Considering}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Namrata, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yeah sure i am also looking for some solution for it
assistant:  Great! I saw your resume score came in at fifty nine point two out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity to fix what’s holding you back. 

Can I ask, what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yes i'm looking for a new job
assistant:  Got it, Namrata. Looking for a new job means your resume is your first impression—your foot in the door. But with a score under sixty, it’s likely your resume isn’t showing your true potential to recruiters. 

Tell me, have you been getting interview calls at all? Or is it mostly silence?
user:  i'm getting calls but not as per my needs
assistant:   That’s exactly the gap we need to close, Namrata. Getting some calls is good, but if they’re not the right ones, it means your resume isn’t speaking directly to the jobs you want. 

Imagine how many opportunities you might be missing because your resume isn’t tailored or powerful enough to grab the right attention. How long have you been facing this mismatch?
user:  i have started this month only so
assistant:   Okay, just
user:  looking for it for from the month of october
assistant:  Alright, so it’s been a few weeks now. That’s enough time to feel the frustration of not landing the right interviews, right? 

Here’s the thing, Namrata—every day your resume isn’t optimized, you’re losing out on chances to get noticed by the right employers. The longer you wait, the more opportunities slip away. 

What if you could have a resume that’s not just good, but tailored perfectly to the jobs you want? One that gets you those interview calls you deserve? How would that change your job search?
user:  yeah i'm listening
assistant:   Perfect. Right now, your resume has some key issues—like the order of your experience, weak action verbs, missing numbers to show your impact, and even some spelling mistakes. These might seem small, but they add up and make recruiters scroll past you.

Fixing these isn’t just about looking better on paper. It’s about telling your story in a way that makes hiring managers say, “We need to meet this person.”

If you keep sending out the same resume, you’ll keep getting the same results. But if you upgrade it smartly, you open doors to better roles, better companies,
user:  yeah
assistant:   Exactly, Namrata! Staying with the same resume means staying stuck. But imagine having ten job-specific resumes, each crafted to match exactly what recruiters want to see. That’s a game changer.

Plus, you get cover letters that speak directly to the role, LinkedIn profile review to boost your online presence, and even interview prep to help you nail those calls.

How soon do you want to start turning your job search around? Because the sooner you act, the sooner you’ll see those calls coming in for the roles you actually want.
user:  yeah so
assistant:   So
user:  tell me what are what you're trying to say
assistant:   Sure, Namrata! Here’s the deal—your current resume is holding you back from getting the right interview calls. It’s missing key things like strong impact statements, clear achievements, and a layout that grabs attention fast.

What I’m saying is, if you don’t fix these now, you’ll keep getting calls that don’t match your goals or maybe fewer calls at all. But if you invest in upgrading your resume smartly—tailored for the jobs you want—you’ll stand out, get noticed by the right recruiters, and open doors to better opportunities.

Does that make sense? How ready
user:  yeah i'm ready i'm listening yeah what you can offer what service you can offer just can you explain that
assistant:   Awesome, Namrata! Here’s what we offer in our Resume Upgrade Service:

You get ten AI-powered resumes, each customized for specific job descriptions you want to apply for. These aren’t generic—they’re crafted to highlight exactly what recruiters in your field are looking for.

You also get downloadable, HR-approved premium templates that look professional and get noticed.

Plus, personalized cover letters tailored to each resume, so you’re not sending the same old generic letter.

You can download your resumes instantly in PDF format and have lifetime access to edit and update anytime.

We also include an interview preparation guide to help you confidently
user:  ok
assistant:    Great
user:  so what are the charges for it
assistant:   The full package is available for just Rupees two thousand nine hundred ninety nine plus GST. Considering everything you get—the customized resumes, cover letters, templates, interview guide, LinkedIn review, and more—it’s a solid investment in your career.

Honestly, when you think about how much a single good interview can change your life, this is a small price to pay to get there faster.

How soon do you want to get started?
user:  i will think about it
assistant:   I get it, Namrata. It’s a big decision. But here’s the thing—every day you wait, you’re missing out on better opportunities. 

What if we set up a quick call with one of our human experts? They can answer any questions and help you figure out the best way forward. When would be a good time for you—today or tomorrow?
user:  i'll let you know then
assistant:  Absolutely, Namrata. Just remember, the sooner you act, the sooner you start seeing the difference. I’ll be here whenever you’re ready to take that next step. 

Meanwhile, if you have any questions, feel free to reach out. Wishing you all the best with your job search!
assistant: Call will now disconnect
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Anita informed Namrata that her resume scored 59.2 out of 100, indicating it needs improvement. They discussed the importance of having a tailored resume that highlights Namrata's strengths and achievements to attract the right employers. Anita offered a comprehensive service that includes ten customized resumes, cover letters, professional templates, and interview preparation for a fee of ₹2,999 plus GST.

Namrata showed interest but wanted to think about it before making a decision. Anita encouraged her to act quickly to avoid missing opportunities and offered to set up a call with a human expert for further assistance. The conversation ended with Anita wishing Namrata the best in her job search and leaving the door open for future communication., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Lead Status", "disposition_2": "Not Converted", "disposition_3": "Considering"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Status, disposition_2=Not Converted, disposition_3=Considering}}}, smart_status=completed, conversation_duration=384.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6112, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=6093, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=218, input=1298}, azure_gpt-4_1-mini={output=1306, input=38915}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=218, input=1298, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1306, input=38915, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=35565, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 11:12:27, status=completed}

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More inclusion of industry-specific terms would increase relevance and compatibility.}, impact={feedback=Bullet points are used in the Work Experience section but lack quantification of achievements or results. Action verbs can be more powerful, and repetition is evident with similar duties across roles., score=58, spellCheck=There are spelling issues, particularly 'Recieved' which is misspelled. Ensuring proper spelling throughout would enhance professionalism., bulletPointsUsage=Bullet points simplify reading, however, they lack in conveying strong impact due to the absence of measurable outcomes. Consider utilizing concise bullet points that highlight specific accomplishments., weakActionVerbs=Weak action verbs are present; stronger, more direct verbs could improve sentence impact. For example, replacing 'worked on' with 'led' or 'executed' could strengthen statements., scale=100, quantifyingImpact=The resume does not incorporate quantifiable achievements, missing an opportunity to showcase measurable success. Adding specific figures, like 'increased efficiency by 15%', could greatly enhance impact., repetitionAvoidance=There's notable repetition in job duties, especially in the use of technical skills across roles. Similar duties are listed for different positions, which can be consolidated to reduce redundancy., accomplishmentLanguage=The use of accomplishment-oriented language is minimal and can be improved. Transforming task-oriented statements into result-focused narratives would better demonstrate contributions.}, crispness={feedback=The resume has excess filler words and bullet points that are longer than necessary, diminishing impact. The overall length is suitable, but condensing points would improve crispness., resumeLength=The resume length is manageable but could be more concise by removing sections like 'Interests'. Focused content relevant to the job application would promote streamlined communication., score=55, bulletPointsCount=Each position's responsibilities utilize bullet points which are helpful, though overly detailed. Reducing the count of bullet points per role can reflect more impactful highlights., fillerWords=The presence of filler words detracts from the main messages conveyed in bullet points. Eliminating these could refine clarity and deliver more impactful statements., bulletPointLength=Bullet points are descriptive but extend beyond optimal length, leading to diluted messages. Shortening these would allow key achievements to stand out more prominently., scale=100}, qualityAddOn={feedback=Usage of clichés and inconsistent date formats affects professionalism. 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user:  hello
assistant:  Hi Namrata, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yeah sure i am also looking for some solution for it
assistant:  Great! I saw your resume score came in at fifty nine point two out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity to fix what’s holding you back. 

Can I ask, what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yes i'm looking for a new job
assistant:  Got it, Namrata. Looking for a new job means your resume is your first impression—your foot in the door. But with a score under sixty, it’s likely your resume isn’t showing your true potential to recruiters. 

Tell me, have you been getting interview calls at all? Or is it mostly silence?
user:  i'm getting calls but not as per my needs
assistant:   That’s exactly the gap we need to close, Namrata. Getting some calls is good, but if they’re not the right ones, it means your resume isn’t speaking directly to the jobs you want. 

Imagine how many opportunities you might be missing because your resume isn’t tailored or powerful enough to grab the right attention. How long have you been facing this mismatch?
user:  i have started this month only so
assistant:   Okay, just
user:  looking for it for from the month of october
assistant:  Alright, so it’s been a few weeks now. That’s enough time to feel the frustration of not landing the right interviews, right? 

Here’s the thing, Namrata—every day your resume isn’t optimized, you’re losing out on chances to get noticed by the right employers. The longer you wait, the more opportunities slip away. 

What if you could have a resume that’s not just good, but tailored perfectly to the jobs you want? One that gets you those interview calls you deserve? How would that change your job search?
user:  yeah i'm listening
assistant:   Perfect. Right now, your resume has some key issues—like the order of your experience, weak action verbs, missing numbers to show your impact, and even some spelling mistakes. These might seem small, but they add up and make recruiters scroll past you.

Fixing these isn’t just about looking better on paper. It’s about telling your story in a way that makes hiring managers say, “We need to meet this person.”

If you keep sending out the same resume, you’ll keep getting the same results. But if you upgrade it smartly, you open doors to better roles, better companies,
user:  yeah
assistant:   Exactly, Namrata! Staying with the same resume means staying stuck. But imagine having ten job-specific resumes, each crafted to match exactly what recruiters want to see. That’s a game changer.

Plus, you get cover letters that speak directly to the role, LinkedIn profile review to boost your online presence, and even interview prep to help you nail those calls.

How soon do you want to start turning your job search around? Because the sooner you act, the sooner you’ll see those calls coming in for the roles you actually want.
user:  yeah so
assistant:   So
user:  tell me what are what you're trying to say
assistant:   Sure, Namrata! Here’s the deal—your current resume is holding you back from getting the right interview calls. It’s missing key things like strong impact statements, clear achievements, and a layout that grabs attention fast.

What I’m saying is, if you don’t fix these now, you’ll keep getting calls that don’t match your goals or maybe fewer calls at all. But if you invest in upgrading your resume smartly—tailored for the jobs you want—you’ll stand out, get noticed by the right recruiters, and open doors to better opportunities.

Does that make sense? How ready
user:  yeah i'm ready i'm listening yeah what you can offer what service you can offer just can you explain that
assistant:   Awesome, Namrata! Here’s what we offer in our Resume Upgrade Service:

You get ten AI-powered resumes, each customized for specific job descriptions you want to apply for. These aren’t generic—they’re crafted to highlight exactly what recruiters in your field are looking for.

You also get downloadable, HR-approved premium templates that look professional and get noticed.

Plus, personalized cover letters tailored to each resume, so you’re not sending the same old generic letter.

You can download your resumes instantly in PDF format and have lifetime access to edit and update anytime.

We also include an interview preparation guide to help you confidently
user:  ok
assistant:    Great
user:  so what are the charges for it
assistant:   The full package is available for just Rupees two thousand nine hundred ninety nine plus GST. Considering everything you get—the customized resumes, cover letters, templates, interview guide, LinkedIn review, and more—it’s a solid investment in your career.

Honestly, when you think about how much a single good interview can change your life, this is a small price to pay to get there faster.

How soon do you want to get started?
user:  i will think about it
assistant:   I get it, Namrata. It’s a big decision. But here’s the thing—every day you wait, you’re missing out on better opportunities. 

What if we set up a quick call with one of our human experts? They can answer any questions and help you figure out the best way forward. When would be a good time for you—today or tomorrow?
user:  i'll let you know then
assistant:  Absolutely, Namrata. Just remember, the sooner you act, the sooner you start seeing the difference. I’ll be here whenever you’re ready to take that next step. 

Meanwhile, if you have any questions, feel free to reach out. Wishing you all the best with your job search!
assistant: Call will now disconnect
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Anita informed Namrata that her resume scored 59.2 out of 100, indicating it needs improvement. They discussed the importance of having a tailored resume that highlights Namrata's strengths and achievements to attract the right employers. Anita offered a comprehensive service that includes ten customized resumes, cover letters, professional templates, and interview preparation for a fee of ₹2,999 plus GST.

Namrata showed interest but wanted to think about it before making a decision. Anita encouraged her to act quickly to avoid missing opportunities and offered to set up a call with a human expert for further assistance. The conversation ended with Anita wishing Namrata the best in her job search and leaving the door open for future communication., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=384.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6112, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=6093, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=218, input=1298}, azure_gpt-4_1-mini={output=1306, input=38915}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=218, input=1298, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1306, input=38915, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=35565, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 11:12:27, status=call-disconnected}

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Context Details
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