Call Details

Bolna ID: e2ab2a58-9bc7-4b3c-ab88-68a62ffc328f

Phone: +919606653870

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 67.80s

Cost: ₹10.50

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-11-06 15:49:27

Ended:
Not set

Last Processed:
2025-11-06 15:52:25

Last Retry At:
2025-11-06 15:52:25

Next Retry Scheduled:
2025-11-06 15:55:58

Next Call Scheduled:
2025-11-06 15:55:58

Call Timeline 11
2025-11-06 15:49:29
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 15:49:33
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 15:49:34
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 15:49:43
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 15:50:58
COMPLETED MAIN
CALLBACK_UPDATE
₹24.89
Duration: 67.80s
2025-11-06 15:50:58
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-06 15:50:58
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-06 15:51:02
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=waiting for better connectivity, callback_id=690c768edf5d746adf5bec6f, scheduled_for=2025-11-06T15:53:02.869315403}
2025-11-06 15:51:14
COMPLETED MAIN
CALLBACK_UPDATE
₹10.50
Duration: 67.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=Client Will Call Back, disposition_3=}}}
2025-11-06 15:52:25
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 15:52:25, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-06 15:52:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 15:52:25, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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Reducing the overall word count by focusing on impactful rather than extraneous information would enhance clarity and engagement., resumeLength=For the level of experience, the resume is appropriately contained to two pages. However, the narrative sometimes feels dense, which could be enhanced by trimming unnecessary words and redundant content., score=55, bulletPointsCount=The document includes an adequate number of bullet points. Nonetheless, consolidating bullet points to highlight key achievements rather than tasks could make each section more concise., fillerWords=Certain sections contain filler words that can distract from the core message. Removing unnecessary adjectives and adverbs will sharpen the resume's presentation., bulletPointLength=Some bullet points are overly long. 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Transitioning statements entirely to active voice will make the resume more assertive and engaging to the reader., scale=100, personalPronounsUsage=Personal pronouns are effectively avoided, aligning with traditional resume writing standards. Maintaining this form is advisable to uphold a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Manisha?
user:  yeah hello
assistant:  Hi Manisha
user:  hello am i
assistant:  Hi Manisha
user:  yeah अनीता
assistant:  Hi Manisha,
user:  am i audible to you
assistant:  Yes, Manisha, loud and clear! So, this is Anita from
user:  ok yeah
assistant:  Great! Manisha, I see you
user:  tell me yeah
assistant:  Manisha
user:  anita your voice is
assistant:  Hey Manisha
user:  hello anita your voice is not coming clearly
assistant:  Oh no
user:  it's breaking
assistant:   Manisha, thanks for letting me know! Let me speak a bit slower and clearer. Can you hear me better now?
user:  yeah no
assistant:   Manisha, I want to make sure we connect well because what I have to share can really help you. Can you try switching to a quieter spot or maybe a different phone? I don’t want you to miss out on this. What do you say?
user:  ok give me two minutes
assistant:   Perfect, Manisha
user:  after that you can call
assistant:   Absolutely, Manisha! I’ll wait for your call. Just ring me when you’re ready, and we’ll dive right in. Looking forward to helping you boost that resume!
assistant: Call will now disconnect
, updated_at=2025-11-06T10:21:14.551522, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 10:21:14, id=e2ab2a58-9bc7-4b3c-ab88-68a62ffc328f, campaign_id=null, summary=The conversation was between an agent named Anita and a user named Manisha. Anita initiated the call and confirmed that she could hear Manisha clearly. However, Manisha reported that Anita's voice was breaking and not coming through clearly. Anita acknowledged the issue and suggested that Manisha move to a quieter location or use a different phone for better connectivity. Manisha agreed to take two minutes to do so and asked Anita to call back afterward. Anita confirmed she would wait for Manisha's call and expressed her eagerness to assist with boosting Manisha's resume before the call was disconnected., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Disconnected", "disposition_2": "Client Will Call Back", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Disconnected, disposition_2=Client Will Call Back, disposition_3=}}}, smart_status=not_started, conversation_duration=67.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2361, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2342, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=117, input=311}, azure_gpt-4_1-mini={output=552, input=25840}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=117, input=311, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=552, input=25840, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=70, input=22938, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 10:19:28, status=completed}

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user:  yeah hello
assistant:  Hi Manisha
user:  hello am i
assistant:  Hi Manisha
user:  yeah अनीता
assistant:  Hi Manisha,
user:  am i audible to you
assistant:  Yes, Manisha, loud and clear! So, this is Anita from
user:  ok yeah
assistant:  Great! Manisha, I see you
user:  tell me yeah
assistant:  Manisha
user:  anita your voice is
assistant:  Hey Manisha
user:  hello anita your voice is not coming clearly
assistant:  Oh no
user:  it's breaking
assistant:   Manisha, thanks for letting me know! Let me speak a bit slower and clearer. Can you hear me better now?
user:  yeah no
assistant:   Manisha, I want to make sure we connect well because what I have to share can really help you. Can you try switching to a quieter spot or maybe a different phone? I don’t want you to miss out on this. What do you say?
user:  ok give me two minutes
assistant:   Perfect, Manisha
user:  after that you can call
assistant:   Absolutely, Manisha! I’ll wait for your call. Just ring me when you’re ready, and we’ll dive right in. Looking forward to helping you boost that resume!
assistant: Call will now disconnect
, updated_at=2025-11-06T10:20:58.539375, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 10:20:58, id=e2ab2a58-9bc7-4b3c-ab88-68a62ffc328f, campaign_id=null, summary=The conversation was between an agent named Anita and a user named Manisha. Anita initiated the call and confirmed that she could hear Manisha clearly. However, Manisha reported that Anita's voice was breaking and not coming through clearly. Anita acknowledged the issue and suggested that Manisha move to a quieter location or use a different phone for better connectivity. Manisha agreed to take two minutes to do so and asked Anita to call back afterward. Anita confirmed she would wait for Manisha's call and expressed her eagerness to assist with boosting Manisha's resume before the call was disconnected., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=67.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2361, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2342, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=117, input=311}, azure_gpt-4_1-mini={output=552, input=25840}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=117, input=311, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=552, input=25840, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=70, input=22938, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 10:19:28, status=call-disconnected}

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Context Details
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