Call Details

Bolna ID: 4fe74435-d129-4215-ae1c-29eddacc6837

Phone: +919840543274

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 262.90s

Cost: ₹31.50

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-11-06 14:41:24

Ended:
Not set

Last Processed:
2025-11-06 14:46:24

Last Retry At:
2025-11-06 14:46:24

Next Retry Scheduled:
2025-11-06 14:51:13

Next Call Scheduled:
2025-11-06 14:51:13

Call Timeline 12
2025-11-06 14:41:25
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 14:41:31
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 14:41:33
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 14:41:41
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 14:44:24
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 14:44:24, message=Fallback additional details fetch scheduled}
2025-11-06 14:46:13
COMPLETED MAIN
CALLBACK_UPDATE
₹65.38
Duration: 262.90s
2025-11-06 14:46:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-06 14:46:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-06 14:46:16
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=690c6760df5d746adf5bea97, scheduled_for=2025-11-06T15:16:16.765634248}
2025-11-06 14:46:24
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 14:46:24, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-11-06 14:46:24
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 14:46:24, message=Successfully fetched and saved additional details}
2025-11-06 14:46:36
COMPLETED MAIN
CALLBACK_UPDATE
₹31.50
Duration: 262.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Appointment Set, disposition_2=Scheduled Call, disposition_3=Call Scheduled for Tomorrow Before 4 PM}}}
Call History (Raw Callbacks) 5

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user:  hello yes
assistant:  Hi DHANA, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  i'm not looking for any premium or subscription pricing services right now
assistant:  I totally get that, DHANA. Just out of curiosity—what’s your main goal right now with your resume? Are you actively job hunting, thinking about a career shift, or just keeping it ready?
user:  i can say both
assistant:  Got it
user:  i'm looking for actively looking
assistant:  That’s great to hear, DHANA. Since you’re actively looking, how confident do you feel your current resume is helping you stand out and get those interview calls?
user:  i'm pretty much confident
assistant:  I hear you, confidence is
user:  if you wanna put a number i can say ten out of seven
assistant:  Haha, I love that energy—ten out of seven! But here’s the thing, your resume score came in at sixty four point four out of a hundred, which means there’s some serious room to boost that confidence into real results. What do you think might be holding your resume back from hitting that perfect ten out of ten?
user:  yeah and shilda like i you are trying to convince me to make a subscription
assistant:   I get why
user:  because i also built some voice agents for my company so it's pretty well
assistant:   That
user:  good but i'm impressed about your voice agents
assistant:  Thanks, DHANA! I’m glad you’re impressed—that means you know the power of smart tech. Now, imagine if your resume had that same kind of sharp, targeted edge to grab recruiters’ attention instantly. Right now, your resume’s missing some key impact and crispness that could
user:  actually what platform you're using for this voice agent maybe i'm curious about it
assistant: Hey DHANA, I love your curiosity! But let’s circle back to your resume for a sec— because no
user:  no like well we'll go for your platform first because if it
assistant:   That
user:  makes me a deeper conversation
assistant:  I
user:  so if i understand what platform you're using for this way voice agent
assistant:  Hey DHANA
user:  i will be very curious and i can proceed with the application formats
assistant: Love that, DHANA! Curiosity is the first step to leveling up. Now, about your resume— if you’re ready to move from “pretty confident” to absolutely owning those interview calls, what’s the
user:  but you don't listen what i'm asking right
assistant: I’m with you, DHANA— your curiosity about the voice platform is clear, and it’s cool you’re exploring that. But just so we don’t
user:  yes yes i need the voice platform that's not a
assistant:  Totally
user:  a private key failed thing it's a publicly available for platform so you can just name it out
assistant:  Got it, DHANA! You want to know the exact platform behind this voice agent, something publicly available, no private keys or hidden stuff. I’m here to help with your resume first, but I can connect you to a human expert who can dive into the tech details for you. When’s a good time today or tomorrow for a quick call? Meanwhile, let’s make sure your resume is ready to open doors for you. How does that sound?
user:  like before four pm works for me to end tomorrow
assistant:   Perfect, DHANA! I’ll arrange for a human expert to call you before four PM tomorrow to chat
user:  and make sure they need to say about the voice agent then talk about my application
assistant:   Absolutely, DHANA! I’ll make sure the expert is ready to discuss the voice agent platform first, then dive into your application and resume needs. Meanwhile, if you want, we can start looking at how to sharpen your resume so you’re all set when we talk. Sound good?
user:  not now tomorrow with a real agent
assistant: Totally, DHANA! Tomorrow it is— with a real expert who can answer all your questions. Meanwhile, just remember your resume score at sixty four point four
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DHANA, who has experience building voice agents, shows curiosity about the platform used for the voice agent in the conversation. Anita attempts to redirect the conversation back to the resume but acknowledges DHANA's interest in the voice technology. DHANA insists on discussing the voice platform first before moving on to resume matters. 

Anita agrees to arrange a call with a human expert to discuss the voice agent platform and resume needs, scheduling it for before 4 PM the next day. DHANA confirms this arrangement, emphasizing the need for the expert to address the voice agent topic first. The conversation ends with Anita confirming the appointment and noting DHANA's resume score., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Appointment Set", "disposition_2": "Scheduled Call", "disposition_3": "Call Scheduled for Tomorrow Before 4 PM"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Appointment Set, disposition_2=Scheduled Call, disposition_3=Call Scheduled for Tomorrow Before 4 PM}}}, smart_status=rescheduled, conversation_duration=262.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6276, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=6259, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=230, input=921}, azure_gpt-4_1-mini={output=1369, input=48317}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=230, input=921, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1369, input=48317, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=112, input=40874, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 09:11:25, status=completed}

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Avoiding complex formatting such as tables or images will enhance its ATS performance.}, impact={feedback=The resume makes good use of bullet points, clearly delineating responsibilities and achievements. Quantifiable achievements are present but could be expanded further across different roles., score=65, spellCheck=The document appears free of spelling errors, suggesting thorough proofing. Regular updates and checks with grammar tools are recommended just to maintain this standard., bulletPointsUsage=The bullet points are utilized effectively to outline key responsibilities and achievements. However, at times, they become dense and lengthy, which might detract attention from key accomplishments., weakActionVerbs=Overall, the resume uses strong action verbs, though some could be more powerful. Replacing verbs like 'handled' with 'orchestrated' or 'managed' with 'led' might be worthwhile., scale=100, quantifyingImpact=Quantifiable results are provided in several instances, enhancing credibility and impact. This could be improved by ensuring every major accomplishment includes specific metrics., repetitionAvoidance=The resume avoids excessive repetition, which is commendable. However, similar action verbs are repeated across different jobs, which could be diversified to improve engagement., accomplishmentLanguage=The language is result-driven, focusing on achievements within roles. Greater emphasis on specific outcomes will bolster this strength further.}, crispness={feedback=While the resume is comprehensive, it occasionally leans towards verbose language, which affects crispness. A sharper focus on brevity without sacrificing detail could enhance impact., resumeLength=The overall length is appropriate for the wealth of experience included, although some sections could be more concise. Consolidating the less impactful content could strengthen the focus on key achievements., score=60, bulletPointsCount=There are numerous bullet points per role, so simplifying them and ensuring only the most impactful points remain could enhance clarity. Clustering similar achievements could also streamline the content., fillerWords=Filler words are present but not excessive, signalling room for refinement. Removing or condensing these could strengthen action and result-oriented statements., bulletPointLength=Some bullet points are lengthy and could benefit from trimming to make the resume easier to scan. Shortening sentences, while maintaining essential details, is advisable., scale=100}, qualityAddOn={feedback=The resume largely adheres to strong stylistic guidelines, though some areas require attention to enhance polish. A focus on eliminating buzzwords and keeping language precise is advised., score=64, buzzwordsCliches=The resume contains occasional buzzwords like 'synergy' and 'best practices'. Replacing these with more specific language would enhance the individuality of the resume., datesFormatting=Dates are formatted consistently in a clear month-year format, aiding coherence. Ensuring uniformity across all entries reinforces professionalism., activeVoice=The resume employs predominantly active voice, which is beneficial for impact. Any remaining passive constructions should be revised for conciseness and strength., scale=100, personalPronounsUsage=Personal pronouns are avoided effectively, aligning with professional standards. Maintaining this third-person perspective aids objectivity and clarity.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that DHANA?
user:  hello yes
assistant:  Hi DHANA, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  i'm not looking for any premium or subscription pricing services right now
assistant:  I totally get that, DHANA. Just out of curiosity—what’s your main goal right now with your resume? Are you actively job hunting, thinking about a career shift, or just keeping it ready?
user:  i can say both
assistant:  Got it
user:  i'm looking for actively looking
assistant:  That’s great to hear, DHANA. Since you’re actively looking, how confident do you feel your current resume is helping you stand out and get those interview calls?
user:  i'm pretty much confident
assistant:  I hear you, confidence is
user:  if you wanna put a number i can say ten out of seven
assistant:  Haha, I love that energy—ten out of seven! But here’s the thing, your resume score came in at sixty four point four out of a hundred, which means there’s some serious room to boost that confidence into real results. What do you think might be holding your resume back from hitting that perfect ten out of ten?
user:  yeah and shilda like i you are trying to convince me to make a subscription
assistant:   I get why
user:  because i also built some voice agents for my company so it's pretty well
assistant:   That
user:  good but i'm impressed about your voice agents
assistant:  Thanks, DHANA! I’m glad you’re impressed—that means you know the power of smart tech. Now, imagine if your resume had that same kind of sharp, targeted edge to grab recruiters’ attention instantly. Right now, your resume’s missing some key impact and crispness that could
user:  actually what platform you're using for this voice agent maybe i'm curious about it
assistant: Hey DHANA, I love your curiosity! But let’s circle back to your resume for a sec— because no
user:  no like well we'll go for your platform first because if it
assistant:   That
user:  makes me a deeper conversation
assistant:  I
user:  so if i understand what platform you're using for this way voice agent
assistant:  Hey DHANA
user:  i will be very curious and i can proceed with the application formats
assistant: Love that, DHANA! Curiosity is the first step to leveling up. Now, about your resume— if you’re ready to move from “pretty confident” to absolutely owning those interview calls, what’s the
user:  but you don't listen what i'm asking right
assistant: I’m with you, DHANA— your curiosity about the voice platform is clear, and it’s cool you’re exploring that. But just so we don’t
user:  yes yes i need the voice platform that's not a
assistant:  Totally
user:  a private key failed thing it's a publicly available for platform so you can just name it out
assistant:  Got it, DHANA! You want to know the exact platform behind this voice agent, something publicly available, no private keys or hidden stuff. I’m here to help with your resume first, but I can connect you to a human expert who can dive into the tech details for you. When’s a good time today or tomorrow for a quick call? Meanwhile, let’s make sure your resume is ready to open doors for you. How does that sound?
user:  like before four pm works for me to end tomorrow
assistant:   Perfect, DHANA! I’ll arrange for a human expert to call you before four PM tomorrow to chat
user:  and make sure they need to say about the voice agent then talk about my application
assistant:   Absolutely, DHANA! I’ll make sure the expert is ready to discuss the voice agent platform first, then dive into your application and resume needs. Meanwhile, if you want, we can start looking at how to sharpen your resume so you’re all set when we talk. Sound good?
user:  not now tomorrow with a real agent
assistant: Totally, DHANA! Tomorrow it is— with a real expert who can answer all your questions. Meanwhile, just remember your resume score at sixty four point four
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DHANA, who has experience building voice agents, shows curiosity about the platform used for the voice agent in the conversation. Anita attempts to redirect the conversation back to the resume but acknowledges DHANA's interest in the voice technology. DHANA insists on discussing the voice platform first before moving on to resume matters. 

Anita agrees to arrange a call with a human expert to discuss the voice agent platform and resume needs, scheduling it for before 4 PM the next day. DHANA confirms this arrangement, emphasizing the need for the expert to address the voice agent topic first. The conversation ends with Anita confirming the appointment and noting DHANA's resume score., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=262.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=6276, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=6259, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=230, input=921}, azure_gpt-4_1-mini={output=1369, input=48317}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=230, input=921, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1369, input=48317, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=112, input=40874, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 09:11:25, status=call-disconnected}

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Context Details
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