Call Details

Bolna ID: c0a13f5b-a1fd-4076-8113-cd4044ca5c81

Phone: +918511385122

From: +918031274410

Status: completed

Processing: COMPLETED

Duration: 476.00s

Cost: ₹56.00

Hangup Details

Hangup By: Plivo

Reason: Carrier ended because call limit exceeded

Timestamps

Started:
2025-11-06 11:48:30

Ended:
Not set

Last Processed:
2025-11-06 11:52:25

Last Retry At:
2025-11-06 11:52:25

Next Retry Scheduled:
2025-11-06 12:01:49

Next Call Scheduled:
2025-11-06 12:01:49

Call Timeline 11
2025-11-06 11:48:31
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-11-06 11:48:34
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:48:35
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:48:46
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-11-06 11:51:25
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 11:51:25, message=Fallback additional details fetch scheduled}
2025-11-06 11:52:25
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-11-06 11:52:25, message=Successfully fetched and saved additional details}
2025-11-06 11:56:49
COMPLETED MAIN
CALLBACK_UPDATE
₹145.39
Duration: 474.90s
2025-11-06 11:56:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-11-06 11:56:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-11-06 11:56:53
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=690c3faddf5d746adf5be4ce, scheduled_for=2025-11-06T12:26:53.464680541}
2025-11-06 11:57:04
COMPLETED MAIN
CALLBACK_UPDATE
₹56.00
Duration: 474.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Lead Converted, disposition_2=Interested, disposition_3=Agreed to Upgrade}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi VISHANG, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! I saw your resume review score came in at sixty four point eight. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yeah
assistant:  Got it, VISHANG. Just to be clear—what’s the goal? Are you actively job hunting, or planning a switch to a new field? 

Knowing this helps me understand how much your current resume might be holding you back.
user:  currently i am working as a way to know सिमाशाल
assistant:  Hey, I didn’t quite catch that last part. You’re working currently, right? Can you tell me a bit more about your role and what you’re aiming for next? 

This will help me see how your resume is matching up with your goals.
user:  in future regarding so i broke tag there no
assistant:  No
user:  new tools regarding
assistant:   Okay,
user:  designs related and we have
assistant:   Got it, you’re looking to move into design-related roles and want to showcase new tools you’ve learned, right? 

That’s smart. But here’s the thing—your current resume score shows it’s not fully capturing those skills and new tools yet. 

If you don’t fix that, recruiters might just skim past your resume without seeing your true potential. How frustrating would that be?
user:  yeah yeah
assistant: 
user:  can i speak in हिंदी yeah yeah yeah
assistant:  Bilkul, VISHANG! Aap Hindi mein baat kar sakte ho. Batao, design field mein aapka next step kya hai? Aur resume mein kya changes chahiye jo aapko zyada interview calls dilaye?
user:  can i be can we
assistant:   Haan haan, bilkul! Aap
user:  मतलब ma'am उसमें designs दोस्त
assistant:   Samajh gaya
user:  मैंने highlight तो की हुई है जो भी मेरी space क्या है
assistant:   That’s a good start, VISHANG! But here’s the thing—just highlighting your design skills isn’t enough if it’s not showing clear impact or using the right keywords recruiters look for. 

Are you seeing fewer interview calls than you expected? How’s that feeling?
user:  seen
assistant:   Yeah
user:  i've the average week but i want to regarding changes
assistant:  Gotcha
user:  what need to change your call highlights my
assistant:  Perfect
user:  how to interest her
assistant:   VISHANG
user:  how to impress
assistant:  VISHANG
user:  hr persons to highlight my
assistant:   VISHANG, here’s the thing—HR folks want to see clear, powerful proof that you can solve their problems. 

So instead of just listing skills, you need to highlight *results*—like how your design work improved user experience, boosted engagement, or saved time. 

Are you currently including any numbers or specific outcomes in your resume?
user:  ok मतलब mention करना पड़ेगा percentage जैसे
assistant:   Exactly
user:  फिर इसमें कौन से कौन सा है इसमें maths पर
assistant:   Bilkul, VISHANG! Percentages, numbers, time saved, growth in users—yeh sab math ke elements hain jo aapke achievements ko strong banate hain. 

For example, “Improved website load time by twenty percent” or “Increased user engagement by thirty percent.” 

Aapke design skills ke saath aise quantifiable results dikhana bahut zaroori hai. Kya aapke paas aise koi numbers hain jo aap add kar sakte ho?
user:  okay
assistant:  Great
user:  हां मतलब इतने sites इतने projects level पर काम किया हुआ है numbers level पर वह तो मैंने अभी थोड़ा बहुत mention किया हुआ है
assistant:   That
user:  जैसे कि twenty five twenty six something sites पर मैंने अभी तक काम किया है current job developer
assistant:   That
user:  वह सब तो मैं mention किया हुआ but states में जो percentage wise scan out of या five out of जो जाना चाहिए
assistant:   Exactly
user:  उस type से मैंने mention नहीं किया हुआ है
assistant:   Got it, VISHANG! That’s exactly where the gap is. Just saying “worked on twenty-five sites” is good, but adding something like “achieved a ninety percent client satisfaction rate” or “reduced project delivery time by thirty percent” makes a huge difference. 

These numbers grab HR’s attention and show real impact. Without them, your resume blends in with hundreds of others. 

How soon do you want to get your resume upgraded to start standing out like this?
user:  मैं ऐसा हूं तो company के जो मैं जो
assistant:   I hear
user:  experience में जो मैंने tools में और सब जो है plan चलती है
assistant:   I hear you, VISHANG. You’ve got the experience and tools listed, but it’s not just about listing them—it’s about showing *how* you used those tools to deliver results that matter to the company. 

Imagine if your resume clearly showed how your skills helped your current company save time, increase efficiency, or boost sales. That’s what grabs HR’s attention. 

Does that sound like the kind of upgrade you want?
user:  okay
assistant:   Perfect
user:  so as per your side
assistant:   VISHANG
user:  we need to change in the zoom center
assistant: 
user:  ahorita estoy ajá ya
assistant:  Hey VISHANG, I see you switched a bit there—let’s bring it back to your resume. 

You mentioned wanting changes to really highlight your skills and impact, right? 

The key is to make your resume speak *directly* to recruiters, showing clear results and using the right keywords. 

If you don’t act on this now, those interview calls might keep slipping away. 

How about we get started on upgrading your resume so it truly stands out?
user:  right now
assistant:   Absolutely
user:  अभी तक तो मैंने चालू नहीं किया है ज़्यादातर
assistant:    That
user:  but मैं उसके regarding पर काम कर रहा था पहले यह
assistant:    That
user:  reasons based हो रहा है सब पर
assistant:    I
user:  तो उस पर क्या था आपको customer है
assistant:   VISHANG, I get it—sometimes there are reasons and challenges holding you back from starting the upgrade. 

But here’s the thing: every day you wait, your current resume keeps costing you interview chances. 

What if we could tackle those reasons together and get your resume ready fast? 

Would you be open to that?
user:  yeah
assistant:  Awesome, VISHANG! Let’s turn this around quickly. 

Imagine having a resume that not only shows your skills but *sells* your story to recruiters—getting you those interview calls you deserve. 

I can help you get that done with our upgrade service, tailored exactly to your goals. 

Ready to take that step today?
user:  okay
assistant:   Perfect! I’ll guide you through the simple next steps to get your resume upgraded
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Anita emphasized the importance of highlighting quantifiable results in the resume, such as percentages and specific outcomes, to grab the attention of HR personnel. VISHANG acknowledged that while he had mentioned his experience with various projects, he had not included impactful metrics.

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user:  hello
assistant:  Hi VISHANG, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! I saw your resume review score came in at sixty four point eight. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. 

Can I ask—what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  yeah
assistant:  Got it, VISHANG. Just to be clear—what’s the goal? Are you actively job hunting, or planning a switch to a new field? 

Knowing this helps me understand how much your current resume might be holding you back.
user:  currently i am working as a way to know सिमाशाल
assistant:  Hey, I didn’t quite catch that last part. You’re working currently, right? Can you tell me a bit more about your role and what you’re aiming for next? 

This will help me see how your resume is matching up with your goals.
user:  in future regarding so i broke tag there no
assistant:  No
user:  new tools regarding
assistant:   Okay,
user:  designs related and we have
assistant:   Got it, you’re looking to move into design-related roles and want to showcase new tools you’ve learned, right? 

That’s smart. But here’s the thing—your current resume score shows it’s not fully capturing those skills and new tools yet. 

If you don’t fix that, recruiters might just skim past your resume without seeing your true potential. How frustrating would that be?
user:  yeah yeah
assistant: 
user:  can i speak in हिंदी yeah yeah yeah
assistant:  Bilkul, VISHANG! Aap Hindi mein baat kar sakte ho. Batao, design field mein aapka next step kya hai? Aur resume mein kya changes chahiye jo aapko zyada interview calls dilaye?
user:  can i be can we
assistant:   Haan haan, bilkul! Aap
user:  मतलब ma'am उसमें designs दोस्त
assistant:   Samajh gaya
user:  मैंने highlight तो की हुई है जो भी मेरी space क्या है
assistant:   That’s a good start, VISHANG! But here’s the thing—just highlighting your design skills isn’t enough if it’s not showing clear impact or using the right keywords recruiters look for. 

Are you seeing fewer interview calls than you expected? How’s that feeling?
user:  seen
assistant:   Yeah
user:  i've the average week but i want to regarding changes
assistant:  Gotcha
user:  what need to change your call highlights my
assistant:  Perfect
user:  how to interest her
assistant:   VISHANG
user:  how to impress
assistant:  VISHANG
user:  hr persons to highlight my
assistant:   VISHANG, here’s the thing—HR folks want to see clear, powerful proof that you can solve their problems. 

So instead of just listing skills, you need to highlight *results*—like how your design work improved user experience, boosted engagement, or saved time. 

Are you currently including any numbers or specific outcomes in your resume?
user:  ok मतलब mention करना पड़ेगा percentage जैसे
assistant:   Exactly
user:  फिर इसमें कौन से कौन सा है इसमें maths पर
assistant:   Bilkul, VISHANG! Percentages, numbers, time saved, growth in users—yeh sab math ke elements hain jo aapke achievements ko strong banate hain. 

For example, “Improved website load time by twenty percent” or “Increased user engagement by thirty percent.” 

Aapke design skills ke saath aise quantifiable results dikhana bahut zaroori hai. Kya aapke paas aise koi numbers hain jo aap add kar sakte ho?
user:  okay
assistant:  Great
user:  हां मतलब इतने sites इतने projects level पर काम किया हुआ है numbers level पर वह तो मैंने अभी थोड़ा बहुत mention किया हुआ है
assistant:   That
user:  जैसे कि twenty five twenty six something sites पर मैंने अभी तक काम किया है current job developer
assistant:   That
user:  वह सब तो मैं mention किया हुआ but states में जो percentage wise scan out of या five out of जो जाना चाहिए
assistant:   Exactly
user:  उस type से मैंने mention नहीं किया हुआ है
assistant:   Got it, VISHANG! That’s exactly where the gap is. Just saying “worked on twenty-five sites” is good, but adding something like “achieved a ninety percent client satisfaction rate” or “reduced project delivery time by thirty percent” makes a huge difference. 

These numbers grab HR’s attention and show real impact. Without them, your resume blends in with hundreds of others. 

How soon do you want to get your resume upgraded to start standing out like this?
user:  मैं ऐसा हूं तो company के जो मैं जो
assistant:   I hear
user:  experience में जो मैंने tools में और सब जो है plan चलती है
assistant:   I hear you, VISHANG. You’ve got the experience and tools listed, but it’s not just about listing them—it’s about showing *how* you used those tools to deliver results that matter to the company. 

Imagine if your resume clearly showed how your skills helped your current company save time, increase efficiency, or boost sales. That’s what grabs HR’s attention. 

Does that sound like the kind of upgrade you want?
user:  okay
assistant:   Perfect
user:  so as per your side
assistant:   VISHANG
user:  we need to change in the zoom center
assistant: 
user:  ahorita estoy ajá ya
assistant:  Hey VISHANG, I see you switched a bit there—let’s bring it back to your resume. 

You mentioned wanting changes to really highlight your skills and impact, right? 

The key is to make your resume speak *directly* to recruiters, showing clear results and using the right keywords. 

If you don’t act on this now, those interview calls might keep slipping away. 

How about we get started on upgrading your resume so it truly stands out?
user:  right now
assistant:   Absolutely
user:  अभी तक तो मैंने चालू नहीं किया है ज़्यादातर
assistant:    That
user:  but मैं उसके regarding पर काम कर रहा था पहले यह
assistant:    That
user:  reasons based हो रहा है सब पर
assistant:    I
user:  तो उस पर क्या था आपको customer है
assistant:   VISHANG, I get it—sometimes there are reasons and challenges holding you back from starting the upgrade. 

But here’s the thing: every day you wait, your current resume keeps costing you interview chances. 

What if we could tackle those reasons together and get your resume ready fast? 

Would you be open to that?
user:  yeah
assistant:  Awesome, VISHANG! Let’s turn this around quickly. 

Imagine having a resume that not only shows your skills but *sells* your story to recruiters—getting you those interview calls you deserve. 

I can help you get that done with our upgrade service, tailored exactly to your goals. 

Ready to take that step today?
user:  okay
assistant:   Perfect! I’ll guide you through the simple next steps to get your resume upgraded
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Anita emphasized the importance of highlighting quantifiable results in the resume, such as percentages and specific outcomes, to grab the attention of HR personnel. VISHANG acknowledged that while he had mentioned his experience with various projects, he had not included impactful metrics.

The conversation shifted to VISHANG's willingness to upgrade his resume, and Anita encouraged him to take action to improve it. They discussed the potential benefits of a well-crafted resume that tells his story and showcases his skills effectively. VISHANG agreed to proceed with the upgrade service offered by Anita., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=474.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=13926, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=13907, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=193, input=1622}, azure_gpt-4_1-mini={output=3098, input=112676}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=193, input=1622, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=3098, input=112676, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=203, input=84989, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:18:31, status=call-disconnected}

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Context Details
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