Call Details
Bolna ID:
8f1fa219-c114-464d-8b70-089c63999e5e
Phone: +919028809811
From: +918031274410
Status: completed
Processing: COMPLETED
Duration: 37.60s
Cost: ₹7.00
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-11-06 11:41:27
Ended:
Not set
Last Processed:
2025-11-06 11:44:24
Last Retry At:
2025-11-06 11:44:24
Next Retry Scheduled:
2025-11-06 11:47:26
Next Call Scheduled:
2025-11-06 11:47:26
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Vikas, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no i am in office i will call back you
assistant: No worries, Vikas! Just a quick thought—your resume score came in at fifty nine point six, which means there’s a lot of room to boost it and get noticed by recruiters. When you’re free, a quick chat could really help you turn that around. What time works best for you today or tomorrow?
assistant: Call will now disconnect
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user: hello
assistant: Hi Vikas, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no i am in office i will call back you
assistant: No worries, Vikas! Just a quick thought—your resume score came in at fifty nine point six, which means there’s a lot of room to boost it and get noticed by recruiters. When you’re free, a quick chat could really help you turn that around. What time works best for you today or tomorrow?
assistant: Call will now disconnect
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Continuing this pattern will keep the language formal and consistent.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T06:11:32.945055, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 06:11:32, id=8f1fa219-c114-464d-8b70-089c63999e5e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:11:28, status=ringing}
{created_at_str=2025-11-06 06:11:28, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-11-06T06:11:28.87287, scheduled_at=2025-11-06T06:11:28.872835, custom_extractions=null, telephony_data={duration=0.0, to_number=+919028809811, provider_call_id=af15deec-a7b9-4d33-8eb3-1b61986da4e3, hosted_telephony=true, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918031274410, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919028809811, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 11:30:49, callback_request_id=null, is_callback=null, fullName=Vikas, resume_review_id=690c39599f941c720e74a46e, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured in a somewhat logical format with sections like 'Profile Summary,' 'Education,' and 'Work Experience.' However, the Experience section should be placed before Education to emphasize relevant experience for this level., score=60, readability=The readability is fair but the text lacks clear section headings and bullet points are too compactly placed, reducing clarity. Enhancing spaces between sections and bullet points would improve overall readability., essentialSectionsPresence=The essential sections such as Experience and Education are present but the Experience section should be in reverse chronological order. Additional sections like 'Projects' and 'Certifications' add value but are positioned awkwardly., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, with critical details like contact information and recent employment listed clearly. Ensuring all sections have straightforward headings will improve ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements such as the candidate’s name, contact information, and job titles are readable by ATS. Enhancing keyword inclusion, specifically industry-related terms, can further optimize ATS performance.}, impact={feedback=The resume includes some impactful phrases but lacks quantifiable achievements that truly demonstrate the candidate's contributions. Using metrics to highlight achievements would enhance the overall impact., score=58, spellCheck=The document is largely free from spelling errors, suggesting a good level of proofreading. Ensuring consistent grammatical correctness will further strengthen professionalism., bulletPointsUsage=Bullet points are used consistently but are not utilized to their full potential. More concise and action-oriented bullet points would better highlight key responsibilities and achievements., weakActionVerbs=While there are strong verbs present, there is still reliance on weaker verbs that dilute the impact of accomplishments. Replacing these with more specific, powerful verbs is recommended., scale=100, quantifyingImpact=There is a noticeable absence of quantified data such as 'cost savings achieved' or 'percentage improvement in efficiency,' reducing the resume's effectiveness. Including such details would provide a clearer picture of the candidate's impact., repetitionAvoidance=Some action verbs are repetitively used across different roles, reducing the distinctiveness of each position. Introducing a broader range of action verbs can add dynamic variety to the descriptions., accomplishmentLanguage=The language leans more towards description than accomplishments, lacking explicit outcome-oriented phrases like 'resulted in' or 'led to.' Adopting a more achievement-focused language would increase the persuasive quality.}, crispness={feedback=The resume's content length is appropriate for the experience level but there is room for improvement in succinctness. Streamlining information will make it easier to digest., resumeLength=The resume is a suitable length for an experienced professional but could benefit from trimming less relevant content. This will keep recruiters engaged with the most critical information only., score=55, bulletPointsCount=The number of bullet points is excessive in some sections, diluting focus. Consider consolidating points to spotlight achievements rather than listing tasks., fillerWords=A few sections contain filler words that could be removed to increase the resume’s precision. Streamlining word choice will contribute to a clearer, more direct presentation., bulletPointLength=Some bullet points are overly long, leading to a fragmented read. Shortening them for clarity and impact will enhance readability and appeal., scale=100}, qualityAddOn={feedback=The use of stylistic elements is mostly consistent, though there is room to reduce reliance on buzzwords. More specific language will enhance clarity and engagement., score=60, buzzwordsCliches=The resume includes some industry buzzwords that may appear generic, like 'strategic sourcing.' Replacing these with specific examples or results will demonstrate skills more effectively., datesFormatting=Dates are inconsistently formatted, affecting the timeline coherence. Standardizing date formats, for instance using 'MM/YYYY,' will enhance professionalism., activeVoice=Active voice is used well, though occasionally passive constructions dilute the sense of immediacy. Reinforcing active language throughout will maintain engagement and clarity., scale=100, personalPronounsUsage=The document appropriately avoids personal pronouns, maintaining a professional tone. Continuing this pattern will keep the language formal and consistent.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-11-06T06:11:31.978537, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-11-06 06:11:31, id=8f1fa219-c114-464d-8b70-089c63999e5e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-11-06 06:11:28, status=initiated}
Context Details
{recipient_phone_number=+919028809811, recipient_data={recipient_phone_number=null, review_completed=2025-11-06 11:30:49, callback_request_id=null, is_callback=null, fullName=Vikas, resume_review_id=690c39599f941c720e74a46e, parentBolnaId=null, attemptType=null}, resume_review_id=null}